# Identity Automation

Identity Automation declares [28 subprocessors](https://thirdpartyindex.com/vendors/identity-automation#subprocessors), plus 1 of its own affiliates, in [its subprocessor list](https://www.identityautomation.com/hubfs/PDFs/IA.Sub-processors.pdf?hsLang=en), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/4318)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Microsoft](https://thirdpartyindex.com/vendors/microsoft) and [Twilio](https://thirdpartyindex.com/vendors/twilio). No published changes since we first read it on 2026-09-22. [1 tracked vendor](https://thirdpartyindex.com/vendors/identity-automation#used-by), [Jamf](https://thirdpartyindex.com/vendors/jamf), names Identity Automation as a subprocessor.

Identity Automation (identityautomation.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/identity-automation
- Documents last verified: 2026-11-11
- Transparency rating: 68/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 3/7 (partial); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 12 tracked vendors directly, 109 within two hops, 427 within three; 1 tracked vendors rely on it directly, 8 within two hops, 10 within three
- Cite as: Identity Automation, Third Party Index, https://thirdpartyindex.com/vendors/identity-automation (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.identityautomation.com/trust-center | 2026-11-11 | 2026-10-08 |
| Subprocessor list | https://www.identityautomation.com/hubfs/PDFs/IA.Sub-processors.pdf?hsLang=en | 2026-11-11 | 2026-09-22 |
| Privacy policy | https://www.identityautomation.com/privacy-policy | 2026-11-11 | 2026-09-22 |
| Terms | https://www.identityautomation.com/terms-of-use | 2026-11-11 | 2026-09-22 |
| Status page | https://status.identityautomation.com/ | 2026-11-11 | 2026-11-10 |

## Subprocessors (28)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Hosting Advanced firewall capabilities for RapidIdentity | Australia; Germany; Japan; Sweden; United Kingdom; United States | 2026-10-10 |
| [ChurnZero, Inc.](https://thirdpartyindex.com/vendors/churnzero.md) | Customer experience analytics and in-product communication | United States | 2026-09-22 |
| Data Jar Ltd | — | United Kingdom | 2026-09-22 |
| [Elastic.io GmbH](https://thirdpartyindex.com/vendors/elastic-io.md) | Log aggregation for support and service maintenance | United States | 2026-09-22 |
| [Gainsight, Inc.](https://thirdpartyindex.com/vendors/gainsight-software.md) | Customer experience analytics and in-product communication | United States | 2026-09-22 |
| Healthcast, Inc | — | United States | 2026-09-22 |
| [Intercom, Inc.](https://thirdpartyindex.com/vendors/intercom.md) | Customer support case management | United States | 2026-09-22 |
| [Jamf Ltd.](https://thirdpartyindex.com/vendors/jamf.md) | — | United Kingdom | 2026-09-22 |
| [Jamf India Private Limited](https://thirdpartyindex.com/vendors/jamf.md) | — | India | 2026-09-22 |
| [JAMF Japan G.K.](https://thirdpartyindex.com/vendors/jamf.md) | — | Japan | 2026-09-22 |
| [Jamf Software LLC](https://thirdpartyindex.com/vendors/jamf.md) | — | Czechia; Singapore; Taiwan; United States | 2026-09-22 |
| [Jamf Software Atlantic. B.V.](https://thirdpartyindex.com/vendors/jamf.md) | — | Netherlands | 2026-09-22 |
| [Jamf Software Australia Pty Ltd](https://thirdpartyindex.com/vendors/jamf.md) | — | Australia | 2026-09-22 |
| [Jamf Software Canada Limited](https://thirdpartyindex.com/vendors/jamf.md) | — | Canada | 2026-09-22 |
| [Jamf Software France SARL](https://thirdpartyindex.com/vendors/jamf.md) | — | France | 2026-09-22 |
| [Jamf Software Germany GmbH](https://thirdpartyindex.com/vendors/jamf.md) | — | Germany | 2026-09-22 |
| [Jamf Software Italy s.r.l.](https://thirdpartyindex.com/vendors/jamf.md) | — | Italy | 2026-09-22 |
| [Jamf Software Poland Sp. z o.o.](https://thirdpartyindex.com/vendors/jamf.md) | — | Poland | 2026-09-22 |
| [Jamf Software. S. de R.L. de C.V.](https://thirdpartyindex.com/vendors/jamf.md) | — | Mexico | 2026-09-22 |
| [Jamf Sweden AB](https://thirdpartyindex.com/vendors/jamf.md) | — | Sweden | 2026-09-22 |
| [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | Email communication, File sharing | United States | 2026-09-22 |
| [Open Text Corporation](https://thirdpartyindex.com/vendors/opentext.md) | SIEM service | United States | 2026-09-22 |
| PIXM Software, Inc. | Phishing protection | United States | 2026-10-02 |
| [ServiceNow, Inc.](https://thirdpartyindex.com/vendors/servicenow.md) | Customer support case management | United States | 2026-09-22 |
| [SpyCloud, Inc.](https://thirdpartyindex.com/vendors/spycloud.md) | Username/password breach validation | United States | 2026-09-22 |
| [Twilio, Inc.](https://thirdpartyindex.com/vendors/twilio.md) | Email notifications | United States | 2026-09-22 |
| ZecOps Israel Ltd. | — | Israel | 2026-09-22 |
| [Zoom Video Communications, Inc.](https://thirdpartyindex.com/vendors/zoom.md) | Online meetings | United States | 2026-09-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/4318)). CSV: https://thirdpartyindex.com/vendors/identity-automation/subprocessors.csv

### Its own affiliates (1)

- Identity Automation, LP (United States)

## Web Technologies

Identity Automation's homepage made 85 requests to 17 domains, and 6 services controlled by another company. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

6 third parties by category: Analytics 3 (HubSpot, Google Cloud, LinkedIn); Advertising 1 (usually detected as Advertising: Microsoft); CDN 1 (Cloudflare); RUM 1 (SolarWinds). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (6)

- HubSpot: 16 requests to hubspot.com, hsforms.com, hs-banner.com, hscollectedforms.net, hs-analytics.net, hsadspixel.net, hsforms.net; HubSpot Analytics
- Google Cloud: 6 requests to fonts.googleapis.com, gstatic.com, google-analytics.com, googletagmanager.com; Google Analytics, Google Tag Manager
- Microsoft: 5 requests to clarity.ms (its subprocessor list names it too)
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Cloudflare: 2 requests to cloudflare.com; cdnjs, jQuery 1.11.2
- SolarWinds: 2 requests to pingdom.net; Pingdom RUM

### First party (1)

- Identity Automation: 51 requests to identityautomation.com; Cloudflare, Google Font API, HSTS, HTTP/3, HubSpot, HubSpot CMS Hub, HubSpot Cookie Policy Banner, Linkedin Ads, Microsoft Clarity, Open Graph

5 tracked companies loaded by the homepage are not in Identity Automation's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Jamf](https://thirdpartyindex.com/vendors/jamf.md)

## Service status

Incidents it reported on its own status page.

- Last 43 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-11-12
- No incidents reported since Sep 30, 2026

## Incidents reported by Identity Automation's subprocessors

Incidents reported in the last 30 days on their own status pages by 7 vendors Identity Automation lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service Degradation Affecting Outbound SMS Messages for a subset of users in the US region (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures in JP1 (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [OpenText](https://thirdpartyindex.com/vendors/opentext#status), which Identity Automation lists as a subprocessor, reported Core Europe (Core Content Management, Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors were unavailable (major)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [OpenText](https://thirdpartyindex.com/vendors/opentext#status), which Identity Automation lists as a subprocessor, reported Core EDR/MDR was experiencing experiencing login issues (major)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service Degradation Affecting a subset of users with ZVA and ZoomMate (no impact stated)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service Degradation Affecting Zoom Inbound SMS Service in the AU region (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Identity Automation lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service Degradation Affecting Zoom Mail, Calendar and Scheduler. (minor)
- 2026-11-06: [OpenText](https://thirdpartyindex.com/vendors/opentext#status), which Identity Automation lists as a subprocessor, reported Core EDR/MDR was experiencing an issue with workflows and alerts processing. (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [OpenText](https://thirdpartyindex.com/vendors/opentext#status), which Identity Automation lists as a subprocessor, reported Zix Encryption Services - Email Message Privacy (EMP) Experiencing Connectivity Issues (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-05: [OpenText](https://thirdpartyindex.com/vendors/opentext#status), which Identity Automation lists as a subprocessor, reported Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText were experiencing an issue (minor)
- 2026-11-04: [OpenText](https://thirdpartyindex.com/vendors/opentext#status), which Identity Automation lists as a subprocessor, reported Zix - Hosted Exchange - Some users may not be able to connnect or access OWA (major)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [Jamf](https://thirdpartyindex.com/vendors/jamf#status), which Identity Automation lists as a subprocessor, reported Jamf Now: Some accounts deactivated unexpectedly (major)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [OpenText](https://thirdpartyindex.com/vendors/opentext#status), which Identity Automation lists as a subprocessor, reported Fax2Mail and Core Messaging - Email experienced processing delays (minor)
- 2026-11-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service Degradation Affecting Outbound MMS Services in the US region (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Identity Automation lists as a subprocessor, reported Slow Fin Procedures (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [OpenText](https://thirdpartyindex.com/vendors/opentext#status), which Identity Automation lists as a subprocessor, reported Enterprise Service Management Oregon US42 experienced intermittent service interruptions. (no impact stated)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [Jamf](https://thirdpartyindex.com/vendors/jamf#status), which Identity Automation lists as a subprocessor, reported Jamf Pro may be experiencing slow response times. (no impact stated)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [Jamf](https://thirdpartyindex.com/vendors/jamf#status), which Identity Automation lists as a subprocessor, reported Partial connectivity issue to some instances (major)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Identity Automation lists as a subprocessor, reported Industry-wide PHP and Node.js security update (no impact stated)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Identity Automation lists as a subprocessor, reported Elevated SFDC errors for few customers (no impact stated)
- 2026-10-23: [Jamf](https://thirdpartyindex.com/vendors/jamf#status), which Identity Automation lists as a subprocessor, reported Customers using VPP v2 may experience delays in new apps and licenses appearing in their Jamf environment (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-21: [OpenText](https://thirdpartyindex.com/vendors/opentext#status), which Identity Automation lists as a subprocessor, reported Core US services were unavailable (critical)
- 2026-10-21: [SpyCloud](https://thirdpartyindex.com/vendors/spycloud#status), which Identity Automation lists as a subprocessor, reported PHP News (no impact stated)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor)
- 2026-10-21: [Jamf](https://thirdpartyindex.com/vendors/jamf#status), which Identity Automation lists as a subprocessor, reported Public disclosure of compromised intermediate certificate authority keys (eMudhra) affecting certificate trust across the internet (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [Jamf](https://thirdpartyindex.com/vendors/jamf#status), which Identity Automation lists as a subprocessor, reported On-Device Content Filtering test page is currently unavailable (minor)
- 2026-10-21: [Jamf](https://thirdpartyindex.com/vendors/jamf#status), which Identity Automation lists as a subprocessor, reported Jamf School Upload Functionality (major)
- 2026-10-21: [OpenText](https://thirdpartyindex.com/vendors/opentext#status), which Identity Automation lists as a subprocessor, reported Developer Experience (all locations) is currently experiencing an issue (critical)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [OpenText](https://thirdpartyindex.com/vendors/opentext#status), which Identity Automation lists as a subprocessor, reported Multiple Applications in OCP North America and Europe were unavailable (no impact stated)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated)
- 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [OpenText](https://thirdpartyindex.com/vendors/opentext#status), which Identity Automation lists as a subprocessor, reported Desktop Messaging BMS was experiencing failures in processing PDF files (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [OpenText](https://thirdpartyindex.com/vendors/opentext#status), which Identity Automation lists as a subprocessor, reported Core Management Console experienced intermittent login failures (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Identity Automation lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Identity Automation lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Identity Automation lists as a subprocessor, reported Service degradation affecting Zoom Meeting API in US region (no impact stated)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/identity-automation

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api