# Idera Idera declares [18 subprocessors](https://thirdpartyindex.com/vendors/idera#subprocessors) in [its subprocessor list](https://www.ideracorp.com/Legal/XBlend/Subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/232362)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Stripe](https://thirdpartyindex.com/vendors/stripe). No published changes since we first read it on 2026-11-07. [1 tracked vendor](https://thirdpartyindex.com/vendors/idera#used-by), [Smartsheet](https://thirdpartyindex.com/vendors/smartsheet), names Idera as a subprocessor. Idera (idera.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/idera - Documents last verified: 2026-11-11 - Transparency rating: 65/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 0/6 (not found); security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 13 tracked vendors directly, 122 within two hops, 461 within three; 1 tracked vendors rely on it directly, 15 within two hops, 17 within three - Cite as: Idera, Third Party Index, https://thirdpartyindex.com/vendors/idera (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://www.ideracorp.com/Legal/XBlend/Subprocessors | 2026-11-11 | 2026-11-07 | | Data processing addendum | https://www.ideracorp.com/~/media/IderaInc/Files/Idera%20Universal%20Customer%20Facing%20DPA%20010124?v=010124 | 2026-11-11 | 2026-11-06 | ## Subprocessors (18) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | Amazon Nova Lite via Amazon Bedrock | Provides generative artificial intelligence and natural language processing services. | USA | 2026-11-07 | | Amazon Nova Pro via Amazon Bedrock | Provides generative artificial intelligence and natural language processing services. | USA | 2026-11-07 | | Amazon Titan Text Embeddings V2 via Amazon Bedrock | Provides artificial intelligence text embedding services. | USA, Germany, and Australia | 2026-11-07 | | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Server provider for Cloud customers that stores all Cloud customer data | USA/ Germany/ Australia | 2026-11-07 | | [Atlassian Corporation Plc](https://thirdpartyindex.com/vendors/atlassian.md) | Development and Collaboration | USA | 2026-11-07 | | [DigitalOcean, Inc.](https://thirdpartyindex.com/vendors/digitalocean.md) | Cloud computing | Netherlands | 2026-11-07 | | [Google Ads](https://thirdpartyindex.com/vendors/google-cloud.md) | Advertisement platform. Google Ads will have access to Google User Names, Browser Type, Machine Type, and IP Address for purposes of marketing, user analytics, and advertisement. This processing constitutes a sale based on the definition under the CCPA. | USA | 2026-11-07 | | [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Email system, file storage, documentation platform. Google Workspace hosts, collects, and processes customer information including Name, Email, Phone, Address, Email Communications, License Agreements, and Internal Company Documents. | USA | 2026-11-07 | | [Hubspot, Inc.](https://thirdpartyindex.com/vendors/hubspot.md) | CRM; Contains account information and personal contact information | Ireland | 2026-11-07 | | [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Business messaging services. Intercom will collect, host, and process customer data including Name, Email, and Communications. | USA | 2026-11-07 | | [LinkedIn Ads](https://thirdpartyindex.com/vendors/linkedin.md) | Advertisement platform. LinkedIn User Names, Employer, Job Title, Country, and Email Addresses for purposes of marketing and advertising. This processing constitutes a sale based on the definition under the CCPA. | USA | 2026-11-07 | | Momentive Inc. | Surveys | USA | 2026-11-07 | | [MongoDB, Inc.](https://thirdpartyindex.com/vendors/mongodb.md) | Data hosting, backup storage | USA | 2026-11-07 | | [Pendo](https://thirdpartyindex.com/vendors/pendo.md) | In-product analytics tool (web usage behavior, email tracking) | USA | 2026-11-07 | | [Stripe Payments Europe, Ltd.](https://thirdpartyindex.com/vendors/stripe.md) | Payment processor. Stripe collects, stores, and processes customer data such as Name, Email, Phone, Address, Transaction Information, Payment Information, and Bank Account Information. | Ireland & USA | 2026-11-07 | | [Supermetrics](https://thirdpartyindex.com/vendors/supermetrics.md) | Transfers and processes marketing and personal data (e.g., names, email addresses, job titles, company names, campaign performance metrics) from HubSpot into reporting platforms such as Google Sheets, Excel, and Looker Studio. Data is used for analytics and performance reporting. | Finland | 2026-11-07 | | [TalentLMS](https://thirdpartyindex.com/vendors/talentlms.md) | Courses | USA | 2026-11-07 | | [Zoom](https://thirdpartyindex.com/vendors/zoom.md) | Meetings/webinar channel. Zoom collects, stores, and processes customer data such as first name, last name, email, country of origin, job title, organization name as part of webinar registration. | USA | 2026-11-07 | Read from ([evidence](https://thirdpartyindex.com/evidence/232362)). CSV: https://thirdpartyindex.com/vendors/idera/subprocessors.csv ## Web Technologies Idera's homepage made 28 requests to 2 domains, and 1 service controlled by another company. Loaded on 2026-11-08 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 1 third party by category: Analytics 1 (Cloudflare). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (1) - Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights ### First party (1) - Idera: 27 requests to idera.com; Cloudflare, Divi, Google Tag Manager, HSTS, MySQL, Open Graph, PHP, Priority Hints, RSS, Swiper, WP Rocket 3.24, WordPress, Yoast SEO 28.8, Yoast SEO Premium 28.8 1 tracked company loaded by the homepage is not in Idera's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (1) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Smartsheet](https://thirdpartyindex.com/vendors/smartsheet.md): Insights functionality and file uploading services ## Incidents reported by Idera's subprocessors Incidents reported in the last 30 days on their own status pages by 8 vendors Idera lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Idera lists as a subprocessor, reported Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (minor) - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Idera lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Idera lists as a subprocessor, reported Service Degradation Affecting a subset of users with ZVA and ZoomMate (no impact stated) - 2026-11-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Idera lists as a subprocessor, reported Service Degradation Affecting Zoom Inbound SMS Service in the AU region (minor) - 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Idera lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major) - 2026-11-06: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Idera lists as a subprocessor, reported Service Degradation Affecting Zoom Mail, Calendar and Scheduler. (minor) - 2026-11-04: [Pendo](https://thirdpartyindex.com/vendors/pendo#status), which Idera lists as a subprocessor, reported Degradation of Account and Visitor Reports (critical) - 2026-11-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Idera lists as a subprocessor, reported Service Degradation Affecting Outbound MMS Services in the US region (minor) - 2026-11-03: [Supermetrics](https://thirdpartyindex.com/vendors/supermetrics#status), which Idera lists as a subprocessor, reported Service disruption: Awin, November 3, 2026 (no impact stated) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Idera lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Idera lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Idera lists as a subprocessor, reported Slow Fin Procedures (minor) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Idera lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Idera lists as a subprocessor, reported Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region (minor) - 2026-10-27: [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean#status), which Idera lists as a subprocessor, reported Kubernetes Cluster Management Operations (major) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Idera lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Idera lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Idera lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Idera lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Idera lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Idera lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Supermetrics](https://thirdpartyindex.com/vendors/supermetrics#status), which Idera lists as a subprocessor, reported Security Advisory: PHP Vulnerabilities, October 21, 2026 (no impact stated) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Idera lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Idera lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Idera lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Idera lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Idera lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Idera lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Idera lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Idera lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated) - 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Idera lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Idera lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Idera lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Idera lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Idera lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Idera lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Idera lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Idera lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor) - 2026-10-13: [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean#status), which Idera lists as a subprocessor, reported App Platform Deployments (no impact stated) - 2026-10-13: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Idera lists as a subprocessor, reported Service degradation affecting Zoom Meeting API in US region (no impact stated) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/idera --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api