# IDEXX

IDEXX (idexx.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/idexx
- Documents last verified: 2026-10-02
- Transparency rating: 72/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 21 tracked vendors directly, 142 within two hops, 376 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: IDEXX, Third Party Index, https://thirdpartyindex.com/vendors/idexx (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.idexx.com/ | 2026-10-02 | 2026-10-01 |
| Subprocessor list | https://www.idexx.com/en/about-idexx/terms-of-sale/dpa-subprocessors/ | 2026-10-02 | 2026-10-01 |
| Privacy policy | https://www.idexx.com/en/about-idexx/privacy-policy/ | 2026-10-02 | 2026-10-01 |
| Terms | https://www.idexx.com/en/about-idexx/terms-of-use/ | 2026-10-02 | 2026-10-01 |
| Status page | https://status.idexx.com/ | 2026-10-02 | 2026-10-02 |

## Subprocessors (40)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting services | US | 2026-10-01 |
| Amazon Web Services Data | Hosting services | US | 2026-10-01 |
| Amazon Web Services Data Center | Hosting services | US | 2026-10-01 |
| [Appcues](https://thirdpartyindex.com/vendors/appcues.md) | — | — | 2026-10-01 |
| Apple | Publisher for IOS Tablet Application | US | 2026-10-01 |
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Internal tracking services for defects; Internal tracking services for defects and for the delivery of products; Internal tracking services for defects and projects; and projects | US | 2026-10-01 |
| [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud infrastructure | EEA, US | 2026-10-01 |
| [Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud Infrastructure, DevOps | US | 2026-10-01 |
| Bryxx | Migration of customer data | EEA | 2026-10-01 |
| [ChurnZero](https://thirdpartyindex.com/vendors/churnzero.md) | Customer churn reduction | US | 2026-10-01 |
| Cubex | Prescription management system that; Smartflow integrates with | US | 2026-10-01 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Cloud monitoring | US | 2026-10-01 |
| [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md) (AI model provider: Deepgram) | AI speech to text transcription | US | 2026-10-01 |
| Exonet | E-mail cloud infrastructure | EEA | 2026-10-01 |
| [FreshDesk](https://thirdpartyindex.com/vendors/freshworks.md) | Cloud based customer support; Cloud based customer support software; software | US | 2026-10-01 |
| Gmail Suite | Legacy email solution - only used today to; redirect emails to idexx email addresses | US | 2026-10-01 |
| Google Data Center | Hosting services | US | 2026-10-01 |
| Google Looker Studio | Data Visualization | US | 2026-10-01 |
| [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Historical customer relationship; management | US | 2026-10-01 |
| [Looker](https://thirdpartyindex.com/vendors/looker.md) | Date visualizations | US | 2026-10-01 |
| Mavenlink | — | — | 2026-10-01 |
| MaxMind | Geo Redirection by IP address to set the; correct timezone | US | 2026-10-01 |
| [MessageBird](https://thirdpartyindex.com/vendors/bird.md) | sms | EEA | 2026-10-01 |
| [Microsoft Teams](https://thirdpartyindex.com/vendors/microsoft.md) | Collaboration Tool | US | 2026-10-01 |
| Mix Panel | Collect analytical data on the platform to; and utilisation; better understand customer interactions | US | 2026-10-01 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI patient data organization and summarization | US | 2026-10-01 |
| [Pipedrive](https://thirdpartyindex.com/vendors/pipedrive.md) | Customer relationship management | US | 2026-10-01 |
| Ring Central | Communication Services | US | 2026-10-01 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer relationship management | EEA, US; US | 2026-10-01 |
| SAP | Accounts Receivables, Accounts Payable,; Accounts receivable, accounts; Accounts receivable, accounts payable,; Customer demographics storage; customer demographic storage; payable, customer demographic; storage | EEA, US; US | 2026-10-01 |
| [Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email sending to customers | US | 2026-10-01 |
| SkyPrepp | Online training software | Canada | 2026-10-01 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Collaboration Tool; Collaboration tool | EEA, US; US | 2026-10-01 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Business process data consolidation; Data warehousing; tool / data warehouse | US | 2026-10-01 |
| [Splunk](https://thirdpartyindex.com/vendors/splunk.md) | Instrument telemetry data exploration | US | 2026-10-01 |
| Tulsa Connect Internet Services | Hosting services | US | 2026-10-01 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Communication Services | US | 2026-10-01 |
| VetData | Used to communicate with various PIMS | US | 2026-10-01 |
| [Xero](https://thirdpartyindex.com/vendors/xero.md) | Cloud based accounting services | US | 2026-10-01 |
| [Zoom](https://thirdpartyindex.com/vendors/zoom.md) | Video conferencing | US | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/27989)). CSV: https://thirdpartyindex.com/vendors/idexx/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (3)

- IDEXX B.V. (Netherlands)
- IDEXX Distribution, Inc. (US)
- IDEXX Laboratories, Inc. (Australia; US)

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, SOC 2 Type I, TX-RAMP ([evidence](https://thirdpartyindex.com/evidence/27987))
- Claimed: GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/27987))

## Subprocessor of (0)

No tracked vendor lists it.

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api