# Imperva

Imperva declares [16 subprocessors](https://thirdpartyindex.com/vendors/imperva#subprocessors) in [its subprocessor list](https://www.imperva.com/trust-center/sub-processors/), which we last checked on 2026-11-12 ([evidence](https://thirdpartyindex.com/evidence/50223)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Stripe](https://thirdpartyindex.com/vendors/stripe). No published changes since we first read it on 2026-10-06. [7 tracked vendors](https://thirdpartyindex.com/vendors/imperva#used-by) name Imperva as a subprocessor, including [PandaDoc](https://thirdpartyindex.com/vendors/pandadoc), [Rackspace](https://thirdpartyindex.com/vendors/rackspace) and [Delinea](https://thirdpartyindex.com/vendors/delinea).

Imperva (imperva.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/imperva
- Documents last verified: 2026-11-12
- Transparency rating: 81/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 0/8 (partial); Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 15 tracked vendors directly, 123 within two hops, 433 within three; 7 tracked vendors rely on it directly, 73 within two hops, 416 within three
- Cite as: Imperva, Third Party Index, https://thirdpartyindex.com/vendors/imperva (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.imperva.com/trust-center/ | 2026-11-12 | 2026-10-06 |
| Subprocessor list | https://www.imperva.com/trust-center/sub-processors/ | 2026-11-12 | 2026-10-06 |
| Data processing addendum | https://www.imperva.com/legal/imperva-eula-part-4-1-dpa | 2026-11-12 | 2026-11-06 |
| Privacy policy | https://www.imperva.com/legal/privacy-policy | 2026-11-12 | 2026-10-06 |
| Security page | https://www.imperva.com/trust-center/security/ | 2026-11-12 | 2026-10-06 |
| Status page | https://status.imperva.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (16)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc. (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud computing, analytic, and storage services | — | 2026-10-06 |
| [Atlassian Pty Ltd](https://thirdpartyindex.com/vendors/atlassian.md) | Customer support management services | — | 2026-10-06 |
| [Boomi](https://thirdpartyindex.com/vendors/boomi-lp.md) | Connections between cloud and on-premises applications and data. | — | 2026-10-06 |
| [Box, Inc.](https://thirdpartyindex.com/vendors/box.md) | Cloud hosting services. | — | 2026-10-06 |
| [Datadog, Inc](https://thirdpartyindex.com/vendors/datadog.md) | Log management services. | — | 2026-10-06 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud computing services | — | 2026-10-06 |
| [Intuition Machines, Inc. (hCaptcha)](https://thirdpartyindex.com/vendors/hcaptcha.md) | Security Services | — | 2026-10-06 |
| [Kentik](https://thirdpartyindex.com/vendors/kentik.md) | Network observability, network monitoring and anomaly detection | — | 2026-10-06 |
| [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md) | Cloud database services | — | 2026-10-06 |
| [NewRelic Inc](https://thirdpartyindex.com/vendors/new-relic.md) | Performance and availability monitoring | — | 2026-10-06 |
| [Salesforce, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Customer account management and support | — | 2026-10-06 |
| [ServiceNow Inc.](https://thirdpartyindex.com/vendors/servicenow.md) | Support and maintenance portal. | — | 2026-10-06 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing | — | 2026-10-06 |
| [Talend Inc.](https://thirdpartyindex.com/vendors/qlik-talend-cloud.md) | Data management platform | — | 2026-10-06 |
| zAgile, Inc. | Customer support management services | — | 2026-10-06 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer support management services | — | 2026-10-06 |

Read from ([evidence](https://thirdpartyindex.com/evidence/50223)). CSV: https://thirdpartyindex.com/vendors/imperva/subprocessors.csv

## Web Technologies

Imperva's homepage made 152 requests to 11 domains, and 3 services controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

3 third parties by category: Analytics 1 (Piwik PRO); Cookie compliance 1 (OneTrust); Video players 1 (Google Cloud). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (3)

- Google Cloud: 16 requests to youtube.com, doubleclick.net, google.com, gstatic.com, jnn-pa.googleapis.com, storage.googleapis.com, ytimg.com; YouTube (its subprocessor list names it too)
- OneTrust: 7 requests to cookielaw.org, onetrust.com; OneTrust
- Piwik PRO: 6 requests to piwik.pro; Piwik PRO Core

### First party (1)

- Imperva: 123 requests to imperva.com; Google Font API, HSTS, Imperva, LazySizes, MySQL, Open Graph, PHP, PWA, WP Rocket 3.23.3.3, WordPress 6.9.11, Yoast SEO 26.5, jQuery 3.6.1

1 tracked company loaded by the homepage is not in Imperva's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (7)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Candex](https://thirdpartyindex.com/vendors/candex.md): WAF Security Events
- [Delinea](https://thirdpartyindex.com/vendors/delinea.md): A web application firewall that filters web traffic; Web Application Firewall
- [Juvare](https://thirdpartyindex.com/vendors/juvare.md): Cloud WAF, DDoS protection, and other security tooling.
- [Lightedge](https://thirdpartyindex.com/vendors/lightedge.md): Products & Services – Security
- [Onit](https://thirdpartyindex.com/vendors/onit.md): WAF
- [PandaDoc](https://thirdpartyindex.com/vendors/pandadoc.md): WAF and DDoS Protection
- [Rackspace](https://thirdpartyindex.com/vendors/rackspace.md): Products & Services – Security

## Service status

Incidents it reported on its own status page.

- Last 90 days: 32 reported incidents (8 major or critical, 18 minor, 6 with no impact stated)
- Typical time to resolve: 4 h 15 min
- Status page last read: 2026-11-12
- 2026-12-30: \[INC-948\] Chicago 2, IL (CHI) Data Center Issue (major)
- 2026-11-04: \[INC-1182\] Delay of Cloud Security Management Configuration Changes (minor)
- 2026-11-04: \[INC-1181\] Intermittent Access Issues with www.imperva.com (no impact stated)
- 2026-11-02: \[INC-1178\] Service Degradation in Network Protection Dashboard (minor)
- 2026-10-29: \[INC-1173\] - QRO PoP Connectivity Issue (critical)
- 2026-10-20: \[INC-1166\] Service Degradation Affecting Newly Onboarded Sites (minor)
- 2026-10-19: \[INC-1165\] Service Degradation Affecting Newly Onboarded Sites (no impact stated)
- 2026-10-15: INC-1163 SIEM log investigation (no impact stated)

## Incidents reported by Imperva's subprocessors

Incidents reported in the last 30 days on their own status pages by 7 vendors Imperva lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [Boomi, LP](https://thirdpartyindex.com/vendors/boomi-lp#status), which Imperva lists as a subprocessor, reported Boomi - Platform UI Degraded -Monitoring (minor)
- 2026-11-07: [Boomi, LP](https://thirdpartyindex.com/vendors/boomi-lp#status), which Imperva lists as a subprocessor, reported Boomi Platform - Runtime UI Status - Degraded (minor)
- 2026-11-04: [Box](https://thirdpartyindex.com/vendors/box#status), which Imperva lists as a subprocessor, reported \[Minor\] Issue with Box AI (minor)
- 2026-11-04: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Imperva lists as a subprocessor, reported Data and Alerts Irregularities for US Region (no impact stated)
- 2026-11-02: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Imperva lists as a subprocessor, reported Data Irregularities in US Region (major)
- 2026-11-02: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Imperva lists as a subprocessor, reported Synthetics Ping Monitor Processing Delays in Multiple Regions (minor)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Imperva lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Imperva lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Imperva lists as a subprocessor, reported Metrics query are disrupted (major)
- 2026-10-28: [Boomi, LP](https://thirdpartyindex.com/vendors/boomi-lp#status), which Imperva lists as a subprocessor, reported Boomi - Platform UI and Public API Degraded - Resolved (minor)
- 2026-10-28: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Imperva lists as a subprocessor, reported Next-Gen Entity Platform Issues (major)
- 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Imperva lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major)
- 2026-10-26: [Boomi, LP](https://thirdpartyindex.com/vendors/boomi-lp#status), which Imperva lists as a subprocessor, reported Boomi - Platform UI and Public API - Resolved (no impact stated)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Imperva lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-24: [Kentik](https://thirdpartyindex.com/vendors/kentik#status), which Imperva lists as a subprocessor, reported Emergency Maintenance (major)
- 2026-10-23: [Boomi, LP](https://thirdpartyindex.com/vendors/boomi-lp#status), which Imperva lists as a subprocessor, reported Boomi - Platform UI and Public API Outage - Resolved (critical)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Imperva lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Imperva lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Imperva lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Imperva lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Imperva lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-20: [Box](https://thirdpartyindex.com/vendors/box#status), which Imperva lists as a subprocessor, reported \[Medium\] Issue with multiple Box Services (major)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Imperva lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Imperva lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [Box](https://thirdpartyindex.com/vendors/box#status), which Imperva lists as a subprocessor, reported \[Major\] Issue with Box Drive (major)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Imperva lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/imperva

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api