# incident.io incident.io declares [20 subprocessors](https://thirdpartyindex.com/vendors/incident-io#subprocessors) in [its subprocessor list](https://incident.io/legal/sub-processors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/200766)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). The list last changed on 2026-11-02: 1 added, 1 removed. [20 tracked vendors](https://thirdpartyindex.com/vendors/incident-io#used-by) name incident.io as a subprocessor, including [turbopuffer](https://thirdpartyindex.com/vendors/turbopuffer), [Paddle](https://thirdpartyindex.com/vendors/paddle) and [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb). incident.io (incident.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/incident-io - Documents last verified: 2026-11-11 - Transparency rating: 100/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8 - Supply chain: relies on 19 tracked vendors directly, 152 within two hops, 465 within three; 20 tracked vendors rely on it directly, 235 within two hops, 2242 within three - Cite as: incident.io, Third Party Index, https://thirdpartyindex.com/vendors/incident-io (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.incident.io/ | 2026-11-11 | 2026-11-11 | | Subprocessor list | https://incident.io/legal/sub-processors | 2026-11-11 | 2026-11-02 | | Data processing addendum | https://incident.io/legal/data-processing-addendum | 2026-11-11 | 2026-11-02 | | Privacy policy | https://incident.io/legal/privacy | 2026-11-11 | 2026-11-02 | | Terms | https://incident.io/legal/terms | 2026-11-11 | 2026-11-02 | | Security page | https://incident.io/security | 2026-11-11 | 2026-11-02 | | security.txt | https://incident.io/.well-known/security.txt | 2026-11-11 | 2026-09-23 | | Status page | https://status.incident.io/ | 2026-11-11 | 2026-11-11 | | Security advisories | https://incident.io/legal/vulnerability-disclosure | 2026-11-11 | 2026-11-02 | ## Subprocessors (20) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Artificial Intelligence Provider | United States | 2026-09-23 | | [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | Transcription | United States | 2026-09-23 | | [Fivetran](https://thirdpartyindex.com/vendors/fivetran.md) | Analytics Infrastructure Provider | United States | 2026-09-23 | | [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud Infrastructure | European Regions | 2026-09-23 | | [Hex](https://thirdpartyindex.com/vendors/hex.md) | Data Analytics Tool | United States | 2026-09-23 | | [Merge.dev](https://thirdpartyindex.com/vendors/merge-api.md) | To manage employee on-call coverage | United States | 2026-09-23 | | [Microsoft Teams (for clients using Microsoft Teams as their Communications Platform)](https://thirdpartyindex.com/vendors/microsoft.md) | Customer Support | United Kingdom | 2026-09-23 | | [Omni](https://thirdpartyindex.com/vendors/omni.md) | Data Analytics Tool | United States | 2026-09-23 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Artificial Intelligence Provider | United States | 2026-09-23 | | [Planhat](https://thirdpartyindex.com/vendors/planhat.md) | Account Management Support | European Regions | 2026-09-23 | | [Pylon](https://thirdpartyindex.com/vendors/pylon.md) | Customer Support | United States | 2026-09-23 | | [Recall](https://thirdpartyindex.com/vendors/hyperdoc-a-k-a-recall-ai.md) | Transcription | United States | 2026-09-23 | | [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Exception Tracking | United States | 2026-09-23 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | Customer Support | United States | 2026-09-23 | | [Svix](https://thirdpartyindex.com/vendors/svix.md) | Send Product Webhooks | United States | 2026-09-23 | | [Telnyx](https://thirdpartyindex.com/vendors/telnyx.md) | SMS, Phone and email notifications | United States | 2026-09-23 | | [Temporal](https://thirdpartyindex.com/vendors/temporal.md) | Workflow Orchestration | European Regions | 2026-11-02 | | [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | SMS, Phone and email notifications | United States | 2026-09-23 | | WhatsApp Business Platform (operated by Meta Platforms, Inc.) | To send/receive on-call notifications | United States | 2026-09-23 | | [WorkOS](https://thirdpartyindex.com/vendors/workos.md) | SCIM/SAML Authentication Flows | United States | 2026-09-23 | Read from ([evidence](https://thirdpartyindex.com/evidence/7726)). CSV: https://thirdpartyindex.com/vendors/incident-io/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 2 Type II, SOC 2 Type I ([evidence](https://thirdpartyindex.com/evidence/9727)) - Claimed: HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/9727)) ## Web Technologies incident.io's homepage made 217 requests to 30 domains, 15 services controlled by another company, and 2 domains not identified. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 15 third parties by category: Advertising 4 (Google Cloud, Reddit, Inc., Onescreen; usually detected as Advertising: Microsoft); Analytics 4 (Clay, LinkedIn, Leadfeeder, Cloudflare); Marketing automation 2 (GetVector, Inc., HubSpot); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (iubenda); CMS 1 (usually detected as CMS: Sanity); Issue trackers 1 (usually detected as Issue trackers: Sentry); Security 1 (usually detected as Security: Amazon Web Services). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (15) - Qualified.com, Inc.: 35 requests to qualified.com; Qualified - Google Cloud: 25 requests to google.com, doubleclick.net, googletagmanager.com, googleadservices.com, ajax.googleapis.com; DoubleClick Floodlight, Google Analytics, Google Hosted Libraries, Google Tag Manager, jQuery 3.6.3 (its subprocessor list names it too) - GetVector, Inc.: 13 requests to vector.co; Vector - HubSpot: 8 requests to hscollectedforms.net, hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hubapi.com, hubspot.com; HubSpot - Clay: 4 requests to claydar.com; Clay Web Intent - Microsoft: 4 requests to clarity.ms (its subprocessor list names it too) - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads - iubenda: 3 requests to iubenda.com; iubenda - Leadfeeder: 2 requests to lfeeder.com; Leadfeeder - Onescreen: 2 requests to onescreen.ai; Onescreen - Sanity: 2 requests to sanity.io - Amazon Web Services: 1 request to s3-us-west-2.amazonaws.com - Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights - Sentry: 1 request to sentry.io (its subprocessor list names it too) ### Unknown (2) Domains not identified yet: cr-relay.com, usbrowserspeed.com ### First party (1) - incident.io: 107 requests to incident.io; Framer Motion, HSTS, LottieFiles, Microsoft Clarity, Next.js 16.4.5, Next.js App Router, Open Graph, Priority Hints, RSS, Radix UI, React, Sanity, Sanity.io, Segment 1.84.3, Sentry, Swiper, Turbopack, Vercel, Webpack, core-js 3.49.0 7 tracked companies loaded by the homepage are not in incident.io's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (20) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Aiven](https://thirdpartyindex.com/vendors/aiven.md) - [ArborXR](https://thirdpartyindex.com/vendors/arborxr.md): Incident Management and Status Page - [Doozy](https://thirdpartyindex.com/vendors/doozy.md): Operational monitoring and alerts - [Fiddler AI](https://thirdpartyindex.com/vendors/fiddler-ai.md): Operational incident management - [FINBOURNE](https://thirdpartyindex.com/vendors/finbourne.md) - [Fly.io](https://thirdpartyindex.com/vendors/fly-io.md): Incident response and on-call management - [Hasura](https://thirdpartyindex.com/vendors/hasura.md) - [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb.md): Incident tracking and response - [Infracost](https://thirdpartyindex.com/vendors/infracost.md): Incident management, used internally to detect, manage, and resolve operational incidents affecting our platform. - [Jimdo](https://thirdpartyindex.com/vendors/jimdo.md) - [Lago](https://thirdpartyindex.com/vendors/lago.md): Incident management, alerting, and on-call scheduling. Processes internal operational data only. - [Paddle](https://thirdpartyindex.com/vendors/paddle.md): Paddle's platform for on-call, incident response, and status page.; Status Page - [Reducto](https://thirdpartyindex.com/vendors/reducto.md): Incident management, operational communications, and alerts; Operational incident-management subprocessor; may process alerts, debugging context, and customer m… - [Restate](https://thirdpartyindex.com/vendors/restate.md): Alerting and incident management, public service status; Incident Response - [Tella](https://thirdpartyindex.com/vendors/tella.md): To manage incidents and investigate issues in our production systems, including with its AI assistant. - [Tinybird](https://thirdpartyindex.com/vendors/tinybird.md): Ltd. incident management tool used to alert Tinybird’s on-call team of incidents - [turbopuffer](https://thirdpartyindex.com/vendors/turbopuffer.md): Production monitoring and alerting - [Unify](https://thirdpartyindex.com/vendors/unify.md): Incident Management; Used to coordinate our incident response and on-call. Stores limited customer data referenced while diagnosing issues. - [Vasco](https://thirdpartyindex.com/vendors/vasco.md): Operations - [Zuplo](https://thirdpartyindex.com/vendors/zuplo.md) ## Service status Incidents it reported on its own status page. - Last 90 days: 5 reported incidents (1 major or critical, 4 minor, 0 with no impact stated) - Typical time to resolve: 1 h 56 min - Status page last read: 2026-11-12 - 2026-11-11: Disruption to Slack incident channels and messages (major) - 2026-11-02: Sentry integration degraded (minor) - 2026-10-02: Login errors for subset of Slack Enterprise Grid customers (minor) - 2026-08-20: Increased latency in Microsoft Teams (minor) - 2026-08-18: Issue with listing alerts in the public API and dashboard (minor) - 2026-08-03: Delays in webhooks from Opsgenie (minor) - 2026-08-01: AI features degraded (major) - 2026-07-16: Issues affecting login with SAML (critical) ## Incidents reported by incident.io's subprocessors Incidents reported in the last 30 days on their own status pages by 12 vendors incident.io lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from Twilio Long Codes to AT&T United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which incident.io lists as a subprocessor, reported US issues feed throwing intermittent errors (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which incident.io lists as a subprocessor, reported Slack Integration Connection Issues (major) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which incident.io lists as a subprocessor, reported Account emails not being delivered (major) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-11: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Scribe v3 Live outage (major) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which incident.io lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which incident.io lists as a subprocessor, reported EU region replay ingestion latency (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which incident.io lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which incident.io lists as a subprocessor, reported Intermittent 503 errors in certain regions (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor) - 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which incident.io lists as a subprocessor, reported Some customers connecting over AWS PrivateLink in us-west-2 might be experiencing connection failures (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Data Connectivity Issues - IMSI1 (no impact stated) - 2026-11-05: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which incident.io lists as a subprocessor, reported Delay in Analytics Data (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Data Connectivity Issues - IMSI1 (major) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which incident.io lists as a subprocessor, reported Ingestion delays across all data (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which incident.io lists as a subprocessor, reported Inbound Email Delays (minor) - 2026-11-04: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Intermittent Sign in issue (no impact stated) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Data Connectivity Issues - IMSI1 (major) - 2026-11-03: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported 10DLC Traffic Towards Tier 1 Carriers Delayed (minor) - 2026-11-03: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Data Connectivity Issues IMSI1 (major) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which incident.io lists as a subprocessor, reported Delays in spans and transactions processing (major) - 2026-11-03: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Messaging Latency (minor) - 2026-11-03: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Telnyx’s Support AI Assistant (TAIA) — Service interruption (major) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which incident.io lists as a subprocessor, reported Sentry.io dashboard and API is down (critical) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Outage of some public API endpoints on Nov 2 (no impact stated) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Messaging API Latency (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which incident.io lists as a subprocessor, reported Sentry dashboard is down (critical) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-31: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which incident.io lists as a subprocessor, reported Intermittent request failures for some namespaces in GCP us-east4 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Messaging Webhook Delays (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported ElevenCreative - Image & Video - Degraded performance (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which incident.io lists as a subprocessor, reported SSO Profile API Timeouts (major) - 2026-10-29: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Delays with Messaging Webhooks, Mission Control Number and Porting ordering/configurations (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Telephony tokens 503s error (minor) - 2026-10-28: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Unexpected wireless voice usage and charges (minor) - 2026-10-28: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Wireless session drops in DC2 (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which incident.io lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which incident.io lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Omni](https://thirdpartyindex.com/vendors/omni#status), which incident.io lists as a subprocessor, reported Slower page loading in US East (minor) - 2026-10-27: [Omni](https://thirdpartyindex.com/vendors/omni#status), which incident.io lists as a subprocessor, reported Azure AI endpoints failing for customers hosted in Azure East US 2 (minor) - 2026-10-27: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported MMS API Delivery Issues (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which incident.io lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which incident.io lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which incident.io lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which incident.io lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which incident.io lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which incident.io lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which incident.io lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported 10DLC phone number registration experiencing delays (minor) - 2026-10-23: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which incident.io lists as a subprocessor, reported Elevated errors across SSO and AuthKit (major) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Service disruption affecting Mission Control, Call Control/TeXML API (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Partial Service Degradation Affecting US Traffic (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which incident.io lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which incident.io lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Wireless connectivity disruptions (major) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which incident.io lists as a subprocessor, reported Increased latency processing integration webhooks (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Claude MCP connection not working (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Inbound Twilio calls experiencing intermittent connection failures (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Marketing website (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported EU Agents disruption in SIP calls (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Instant Voice Clone creation failures (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Request failures with the V3 model (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported \[Isolated environments\] Issue with voices on EU and India Residency environments (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Increased Rate of LLM Failure Errors on Agent Platform Calls (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Some support request forms may be unavailable (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Website authentication rejecting all frontend requests (critical) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Website Slowness and API Request Latency (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Elevated error rate for Eleven Multilingual v2 model (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Some TTS requests seeing increased latency (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Agent SIP Conversation Disruption (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Payment Issues (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported EU Residency - Conversation history not showing for recent calls (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Elevated error rates querying voices (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Increased error rate for Forced Alignment (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Increased API error rate (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Elevated error rates for TTS v3, Dubbing, STT (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Transfer to Human not working correctly (major) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Merge API](https://thirdpartyindex.com/vendors/merge-api#status), which incident.io lists as a subprocessor, reported Intermittent 429s (no impact stated) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [Merge API](https://thirdpartyindex.com/vendors/merge-api#status), which incident.io lists as a subprocessor, reported Temporary Integration Downtime (no impact stated) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which incident.io lists as a subprocessor, reported Sentry.io not loading in US region (critical) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which incident.io lists as a subprocessor, reported Sentry.io not loading (major) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which incident.io lists as a subprocessor, reported Elevated connection resets for some GCP namespaces (no impact stated) - 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which incident.io lists as a subprocessor, reported Sentry is down (critical) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Omni](https://thirdpartyindex.com/vendors/omni#status), which incident.io lists as a subprocessor, reported Outage Detected (critical) - 2026-10-19: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which incident.io lists as a subprocessor, reported Elevated AuthKit Error Rates (major) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Programmable Video service outage (critical) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Svix](https://thirdpartyindex.com/vendors/svix#status), which incident.io lists as a subprocessor, reported Elevated latency in EU region (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-16: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported EU Messaging Update Issues (no impact stated) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which incident.io lists as a subprocessor, reported Radar SMS challenge failures for phone numbers in mainland China (+86) (major) - 2026-10-15: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which incident.io lists as a subprocessor, reported New namespace creation restricted across few GCP regions. Impacted regions are us-central1 and europe-west3 (minor) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which incident.io lists as a subprocessor, reported Platform loading issues (no impact stated) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Telnyx's Support AI Assistant (TAIA) - currently unavailable (no impact stated) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Omni](https://thirdpartyindex.com/vendors/omni#status), which incident.io lists as a subprocessor, reported Reports of Omni failing to load (no impact stated) - 2026-10-14: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which incident.io lists as a subprocessor, reported Elevated latency and errors in GCP us-west1 (no impact stated) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which incident.io lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported API v2 - Intermittend Processing Delays (minor) - 2026-10-13: [Telnyx](https://thirdpartyindex.com/vendors/telnyx#status), which incident.io lists as a subprocessor, reported Messaging intermittent errors and latency (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which incident.io lists as a subprocessor, reported Multiple US endpoints experiencing timeouts and latency (major) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which incident.io lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which incident.io lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) ## Recent changes Changes to its documents and subprocessor list since monitoring began. - 2026-11-02: Removed subprocessor: Explo ([evidence](https://thirdpartyindex.com/evidence/200766)) - 2026-11-02: Added subprocessor: Temporal ([evidence](https://thirdpartyindex.com/evidence/200766)) Feed: https://thirdpartyindex.com/vendors/incident-io/changes.atom The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/incident-io ## Security contact From its security.txt (https://incident.io/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/7649)): - Contact: mailto:security@incident.io - Disclosure policy: https://incident.io/legal/vulnerability-disclosure - Valid until 2027-07-15 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api