# Incident IQ

Incident IQ declares [3 subprocessors](https://thirdpartyindex.com/vendors/incident-iq#subprocessors) in [its subprocessor list](https://trust.incidentiq.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/138528)). They are [Microsoft](https://thirdpartyindex.com/vendors/microsoft), [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare) and [Vanta](https://thirdpartyindex.com/vendors/vanta). No published changes since we first read it on 2026-10-22.

Incident IQ (incidentiq.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/incident-iq
- Documents last verified: 2026-11-11
- Transparency rating: 70/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 5/7 (partial); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 3 tracked vendors directly, 55 within two hops, 241 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Incident IQ, Third Party Index, https://thirdpartyindex.com/vendors/incident-iq (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://trust.incidentiq.com/subprocessors | 2026-11-11 | 2026-10-22 |
| Privacy policy | https://trust.incidentiq.com/ | 2026-11-11 | 2026-11-10 |
| Status page | https://status.incidentiq.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (3)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | — | Cloud monitoring | 2026-10-22 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud provider | CONUS | 2026-10-22 |
| [Vanta](https://thirdpartyindex.com/vendors/vanta.md) | Continuous security and compliance monitoring | Security | 2026-10-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/138528)). CSV: https://thirdpartyindex.com/vendors/incident-iq/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 ([evidence](https://thirdpartyindex.com/evidence/13944))
- Claimed: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/88436))

## Web Technologies

Incident IQ's homepage made 252 requests to 35 domains, and 18 services controlled by another company. Loaded on 2026-10-12 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

18 third parties by category: Analytics 8 (Adobe, Hotjar, LinkedIn, Meta, G2.com, Cloudflare; reviewed: CallRail; usually detected as Analytics: Wingify); Advertising 4 (Google Cloud, Microsoft, Reddit, Inc.; usually detected as Advertising: Xandr); Marketing automation 1 (6Sense Insights, Inc.); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (CookieYes); Font scripts 1 (usually detected as Font scripts: Font Awesome); Issue trackers 1 (Sentry); Video players 1 (Wistia). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (18)

- 6Sense Insights, Inc.: 41 requests to 6sc.co, 6sense.com; 6sense
- Qualified.com, Inc.: 34 requests to qualified.com; Qualified
- Google Cloud: 18 requests to google.com, doubleclick.net, googletagmanager.com, googleadservices.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- Microsoft: 12 requests to clarity.ms, bing.com; Microsoft Advertising (its subprocessor list names it too)
- Wistia: 11 requests to wistia.com; Wistia
- Adobe: 10 requests to bizible.com, marketo.net, bizibly.com, mktoresp.com, typekit.net; Adobe Marketo Measure, Marketo
- CookieYes: 9 requests to cdn-cookieyes.com, cookieyes.com; CookieYes
- Font Awesome: 6 requests to fontawesome.com
- Hotjar: 4 requests to hotjar.com, hotjar.io; Hotjar
- LinkedIn: 4 requests to licdn.com, linkedin.com; Linkedin Insight Tag
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.419
- Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads
- CallRail: 2 requests to callrail.com
- G2.com: 2 requests to g2.com, g2crowd.com; G2 Track Your Prospects
- Sentry: 2 requests to sentry-cdn.com, sentry.io; Sentry 9.6.1
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights (its subprocessor list names it too)
- Wingify: 1 request to visualwebsiteoptimizer.com
- Xandr: 1 request to adnxs.com

### First party (1)

- Incident IQ: 88 requests to incidentiq.com; AOS, CallRail 1, Cloudflare, Font Awesome, FullCalendar 6.1.18, Isotope, Masonry, Microsoft Clarity, MySQL, OWL Carousel, Open Graph, PHP, Priority Hints, Swiper, TablePress, WP Rocket 3.23.5.1, WordPress, WordPress Block Editor, Yoast SEO 28.6, Yoast SEO Premium 28.6, core-js 3.50.0, jQuery 3.7.1, jQuery Migrate 3.4.1, jsDelivr

11 tracked companies loaded by the homepage are not in Incident IQ's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (0 major or critical, 0 minor, 2 with no impact stated)
- Typical time to resolve: 1 h 48 min
- Status page last read: 2026-11-12
- 2026-11-05: Site Loading Issues (no impact stated)
- 2026-10-27: Sites not loading and Users not able to log in (no impact stated)
- 2026-08-11: Platform Performance Issue (minor)
- 2026-08-04: Intermittent Performance Issue (minor)
- 2026-06-08: Incident IQ Phones Down (major)
- 2026-05-11: Some characters not working in ticket comments. (minor)

## Incidents reported by Incident IQ's subprocessors

Incidents reported in the last 30 days on their own status pages by 1 vendor Incident IQ lists as a subprocessor. A subprocessor list names a company, not the service an incident touched.

- 2026-11-03: [Vanta](https://thirdpartyindex.com/vendors/vanta#status), which Incident IQ lists as a subprocessor, reported Missing check results for GitHub pull requests (minor)
- 2026-10-29: [Vanta](https://thirdpartyindex.com/vendors/vanta#status), which Incident IQ lists as a subprocessor, reported Incorrect security-training and background-check test results (no impact stated)
- 2026-10-21: [Vanta](https://thirdpartyindex.com/vendors/vanta#status), which Incident IQ lists as a subprocessor, reported Stale data for CloudflareDomainInventory and CloudflareZoneRule (major)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/incident-iq

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api