# Invoca

Invoca (invoca.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/invoca
- Documents last verified: 2026-10-01
- Transparency rating: 72/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 7 tracked vendors directly, 101 within two hops, 300 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Invoca, Third Party Index, https://thirdpartyindex.com/vendors/invoca (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.invoca.com/ | 2026-10-01 | 2026-10-01 |
| Subprocessor list | https://trust.invoca.com/subprocessors | 2026-10-01 | 2026-10-01 |
| Privacy policy | https://www.invoca.com/legal/privacy-policy | 2026-10-01 | 2026-10-01 |
| Terms | https://www.invoca.com/legal/terms-of-service | 2026-10-01 | 2026-10-01 |
| Status page | https://status.invoca.com/ | 2026-10-01 | 2026-10-01 |

## Subprocessors (13)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | \* Applicable products \* All \* Data processed \* Customer personal data as configured or submitted by the customer; Infrastructure, AI model hosting | US, EU | 2026-10-01 |
| aninetworks | \* Applicable products \* All \* Data processed \* Call Detail Records (CDRs); Carrier / Numbering service | US | 2026-10-01 |
| Bandwidth | \* Applicable products \* All \* Data processed \* Call routing data \* SMS/MMS content and metadata \* Emergency service signaling; Phone numbers and SIP/voice | US, UK, EU | 2026-10-01 |
| [Baseten Labs Inc.](https://thirdpartyindex.com/vendors/baseten.md) (AI model provider: Baseten) | \* Applicable products \* Call Summaries (US) \* Data processed \* Customer personal data as configured or submitted by the customer; AI/ML inference | US | 2026-10-01 |
| commio | \* Applicable products \* All \* Data processed \* Voice call data \* Communication routing data; Voice and SMS carrier services | US | 2026-10-01 |
| [Databricks](https://thirdpartyindex.com/vendors/databricks.md) | \* Applicable products \* Voice Agent \* SMS Agent \* Call Summaries (EU) \* Data processed \* Customer personal data as configured or submitted by the customer; AI model hosting | US, EU | 2026-10-01 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | \* Applicable products \* All \* Data processed \* Customer personal data as configured or submitted by the customer; Infrastructure, AI model hosting | US, EU | 2026-10-01 |
| [LiveKit](https://thirdpartyindex.com/vendors/livekit.md) | \* Applicable products \* Voice Agent \* Data processed \* Customer personal data as configured or submitted by the customer; AI Voice | US | 2026-10-01 |
| Lumen | \* Applicable products \* All \* Data processed \* Call signaling data \* Phone numbers \* SIP signaling metadata; Telephony | US | 2026-10-01 |
| [Redis, Inc](https://thirdpartyindex.com/vendors/redis.md) | \* Applicable products \* DNI \* PreSense \* SMS Agent \* Voice Agent \* Data processed \* Customer personal data as configured or submitted by the customer; Infrastructure | US | 2026-10-01 |
| RouteTrst Inc (RouteTrust) | \* Applicable products \* All \* Data Processed \* Call metadata only - originating and terminating numbers; Least-Cost Routing (LCR), toll-free number management, and call quality analytics | US | 2026-10-01 |
| [Sinch](https://thirdpartyindex.com/vendors/sinch.md) | \* Applicable Products \* All \* Data processed \* Phone Numbers \* IP Addresses \* Metadata; Voice termination/SIP/SMS | US, EU | 2026-10-01 |
| somos | \* Applicable products \* All \* Data processed \* Phone number records \* Identity verification data \* Fraud mitigation data; Numbering services | US | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/30890)). CSV: https://thirdpartyindex.com/vendors/invoca/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 2, ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/30891))
- Claimed: HIPAA, GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/30891))

## Subprocessor of (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api