# Iron Mountain

Iron Mountain declares [84 subprocessors](https://thirdpartyindex.com/vendors/iron-mountain#subprocessors) in [its subprocessor list](https://edge.sitecorecloud.io/ironmountain-c8dd68e9/media/project/iron-mountain/iron-mountain/files/utility/legal/subprocessor-lists/global-subprocessor-list-2026-all-any-services.pdf?sc_lang=en-gb), which we last checked on 2026-10-25 ([evidence](https://thirdpartyindex.com/evidence/124219)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [Microsoft](https://thirdpartyindex.com/vendors/microsoft) and [Stripe](https://thirdpartyindex.com/vendors/stripe). No published changes since we first read it on 2026-10-19. [6 tracked vendors](https://thirdpartyindex.com/vendors/iron-mountain#used-by) name Iron Mountain as a subprocessor, including [Scaleway](https://thirdpartyindex.com/vendors/scaleway), [TierPoint](https://thirdpartyindex.com/vendors/tierpoint) and [FTI Technology](https://thirdpartyindex.com/vendors/fti-technology).

Iron Mountain (ironmountain.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/iron-mountain
- Documents last verified: 2026-10-25
- Transparency rating: 59/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 38 tracked vendors directly, 167 within two hops, 484 within three; 6 tracked vendors rely on it directly, 35 within two hops, 421 within three
- Cite as: Iron Mountain, Third Party Index, https://thirdpartyindex.com/vendors/iron-mountain (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://edge.sitecorecloud.io/ironmountain-c8dd68e9/media/project/iron-mountain/iron-mountain/files/utility/legal/subprocessor-lists/global-subprocessor-list-2026-all-any-services.pdf?sc\_lang=en-gb | 2026-10-25 | 2026-10-19 |
| Privacy policy | https://www.ironmountain.com/utility/legal/privacy-policy | 2026-10-25 | 2026-10-19 |
| Terms | https://www.ironmountain.com/utility/legal/website-terms | 2026-10-25 | 2026-10-19 |

## Subprocessors (84)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Adecco Recursos Humanos Argentina SA | Contingent Labor | Argentina | 2026-10-19 |
| Adobe Systems Inc | IT & Operational Support | Global (All IRM Locations); United States of America | 2026-10-19 |
| [Aire Logic](https://thirdpartyindex.com/vendors/aire-logic.md) | IT & Operational Support | United Kingdom | 2026-10-19 |
| [Amazon](https://thirdpartyindex.com/vendors/amazon.md) | IT & Operational Support | United States of America | 2026-10-19 |
| [Arksigner](https://thirdpartyindex.com/vendors/arksigner.md) | IT & Operational Support | Turkey | 2026-10-19 |
| AVMB Consultoria e Assessoria em Informática | IT & Operational Support | Brazil | 2026-10-19 |
| Barona Logistiikka Oy | Contingent Labor | Finland | 2026-10-19 |
| [Bechtle GmbH](https://thirdpartyindex.com/vendors/bechtle.md) | IT & Operational Support | Germany | 2026-10-19 |
| [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce.md) | IT & Operational Support | Global (All IRM Locations) | 2026-10-19 |
| [Born Group](https://thirdpartyindex.com/vendors/born-group.md) | IT & Operational Support | United States of America | 2026-10-19 |
| [Broadcom](https://thirdpartyindex.com/vendors/broadcom.md) | IT & Operational Support | United States of America | 2026-10-19 |
| Caia Software and Solutions, Inc. | IT & Operational Support | Canada; United States of America | 2026-10-19 |
| [Clozd](https://thirdpartyindex.com/vendors/clozd.md) | IT & Operational Support | Global (All IRM Locations) | 2026-10-19 |
| Cobrowse.io LLC | IT & Operational Support | United States of America | 2026-10-19 |
| [Cognism Limited](https://thirdpartyindex.com/vendors/cognism.md) | IT & Operational Support | France; Germany; Spain; United Kingdom | 2026-10-19 |
| Crayon | IT & Operational Support | Global (All IRM Locations) | 2026-10-19 |
| [Delinea Corp](https://thirdpartyindex.com/vendors/delinea.md) | IT & Operational Support | United States of America | 2026-10-19 |
| Dibpel Gerenciamento De Residuos Ltda | Destruction & Shredding Services | Brazil | 2026-10-19 |
| [DriveSavers Data Recovery](https://thirdpartyindex.com/vendors/drivesavers.md) | IT & Operational Support | United Kingdom | 2026-10-19 |
| Ecofibras Ponderosa S.A. De C.V. | Destruction & Shredding Services | Mexico | 2026-10-19 |
| Fandata Pty Ltd | IT & Operational Support | Australia | 2026-10-19 |
| GET ON TECHNOLOGY CO., LTD. | IT & Operational Support | Thailand | 2026-10-19 |
| Global Servicos Empresariais E mao De Obra Te | Contingent Labor | Brazil | 2026-10-19 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | IT & Operational Support | Global (All IRM Locations) | 2026-10-19 |
| [HighRadius](https://thirdpartyindex.com/vendors/highradius.md) | IT & Operational Support | APAC | 2026-10-19 |
| [Infinite Computer Solutions Inc.](https://thirdpartyindex.com/vendors/infinite-computer-solutions.md) | IT & Operational Support | Global (All IRM Locations) | 2026-10-19 |
| Infovision General Trading Company | IT & Operational Support | Kuwait | 2026-10-19 |
| Insightfully | IT & Operational Support | United States of America | 2026-10-19 |
| [IrfanView](https://thirdpartyindex.com/vendors/irfanview.md) | IT & Operational Support | United Kingdom | 2026-10-19 |
| [Ironclad](https://thirdpartyindex.com/vendors/ironclad.md) | IT & Operational Support | Global (All IRM Locations) | 2026-10-19 |
| JAGA Temp | Contingent Labor | Poland | 2026-10-19 |
| KeepITsafe Data Solutions, Ltd | Incident management/Recovery | Canada; United States of America | 2026-10-19 |
| KLDiscovery Ontrack (HK) Ltd | Incident management/Recovery | Hong Kong | 2026-10-19 |
| Language IO | IT & Operational Support | Global (All IRM Locations) | 2026-10-19 |
| Lassila & Tikanoja Oyj | Destruction & Shredding Services | Finland | 2026-10-19 |
| [Lazarus Alliance](https://thirdpartyindex.com/vendors/lazarus-alliance.md) | IT & Operational Support | United States of America | 2026-10-19 |
| LIGHTHOUSE SOLUÇÕES EM INFORMÁTICA LTD | IT & Operational Support | Brazil | 2026-10-19 |
| [Logent AS](https://thirdpartyindex.com/vendors/logent.md) | Contingent Labor | Norway | 2026-10-19 |
| Meridian Business Support | Contingent Labor | United Kingdom | 2026-10-19 |
| [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | Hosting services | South Africa; United Arab Emirates; United Kingdom | 2026-10-19 |
| [Mizaic Ltd](https://thirdpartyindex.com/vendors/mizaic.md) | IT & Operational Support | United Kingdom | 2026-10-19 |
| NG Nordic Sweden AB | Destruction & Shredding Services | Sweden | 2026-10-19 |
| Noveva Software Group | IT & Operational Support | United Kingdom | 2026-10-19 |
| [Origami Risk LLC](https://thirdpartyindex.com/vendors/origami-risk.md) | IT & Operational Support | Global (All IRM Locations) | 2026-10-19 |
| Panworld Enterprise General Trading Company | IT & Operational Support | Kuwait | 2026-10-19 |
| [PayCargo, LLC](https://thirdpartyindex.com/vendors/paycargo.md) | IT & Operational Support | Hong Kong | 2026-10-19 |
| [PITNEY BOWES](https://thirdpartyindex.com/vendors/pitney-bowes.md) | IT & Operational Support | France | 2026-10-19 |
| POLYGON | Document/Content/Records Management Solution | France | 2026-10-19 |
| PPPRO SOLUÇÕES EM CAPITAL HUMANO LTDA | IT & Operational Support | Brazil | 2026-10-19 |
| Pytá Digital Preservation and Technology Ltda | IT & Operational Support | Brazil | 2026-10-19 |
| Q10-personell AS | Contingent Labor | Norway | 2026-10-19 |
| [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics.md) | IT & Operational Support | Global (All IRM Locations) | 2026-10-19 |
| Randstad Technologies Private Limited | Contingent Labor | France; Germany | 2026-10-19 |
| Ras Interim | Contingent Labor | France | 2026-10-19 |
| Remedy | Contingent Labor | Germany; Poland | 2026-10-19 |
| [Resistant AI](https://thirdpartyindex.com/vendors/resistant-ai.md) | IT & Operational Support | United States of America | 2026-10-19 |
| [Retarus Inc.](https://thirdpartyindex.com/vendors/retarus.md) | IT & Operational Support | United States of America | 2026-10-19 |
| Rhenus Data Office GmbH | Destruction & Shredding Services; Destruction & Shredding Services No No | Germany; Norway | 2026-10-19 |
| [Route4Me](https://thirdpartyindex.com/vendors/route4me.md) | IT & Operational Support | APAC; United States of America | 2026-10-19 |
| [Rubrik Inc](https://thirdpartyindex.com/vendors/rubrik.md) | IT & Operational Support | United States of America | 2026-10-19 |
| [Salesforce.com, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | IT & Operational Support | Global (All IRM Locations) | 2026-10-19 |
| SEDOF | IT & Operational Support | Morocco | 2026-10-19 |
| [Sentra](https://thirdpartyindex.com/vendors/sentra.md) | IT & Operational Support | United States of America | 2026-10-19 |
| Shenyang Beishi Information Technology Co., Lt | Contingent Labor | China | 2026-10-19 |
| [Shopify Inc](https://thirdpartyindex.com/vendors/shopify.md) | IT & Operational Support | United States of America | 2026-10-19 |
| Signet Media | IT & Operational Support | Global (All IRM Locations) | 2026-10-19 |
| [Solix Technologies Inc](https://thirdpartyindex.com/vendors/solix-technologies-2.md) | IT & Operational Support | Global (All IRM Locations) | 2026-10-19 |
| Spirion, LLC | IT & Operational Support | Global (All IRM Locations) | 2026-10-19 |
| [Spryker](https://thirdpartyindex.com/vendors/spryker.md) | IT & Operational Support | Global (All IRM Locations) | 2026-10-19 |
| STERI SERVICES | Document/Content/Records Management Solution | France | 2026-10-19 |
| [Stripe Inc.](https://thirdpartyindex.com/vendors/stripe.md) | IT & Operational Support | Canada; United States of America | 2026-10-19 |
| Sybnoc Information Technology Consultants Co | IT & Operational Support | United Arab Emirates | 2026-10-19 |
| SYNCHRO SISTEMAS DE INFORMACAO LTDA | IT & Operational Support | Brazil | 2026-10-19 |
| T- Systems International GmbH | IT & Operational Support | Germany | 2026-10-19 |
| TD Synnex | Document/Content/Records Management Solution | France | 2026-10-19 |
| [Teamviewer](https://thirdpartyindex.com/vendors/teamviewer.md) | IT & Operational Support | Turkey | 2026-10-19 |
| TEKNOTEL TELEKOMÜNİKASYON SANAYİ VE TİC | Hosting services | Turkey | 2026-10-19 |
| ThinkOn Inc. | Document/Content/Records Management Solution | Australia; Canada; United Kingdom; United States of America | 2026-10-19 |
| [Thomson Reuters](https://thirdpartyindex.com/vendors/thomson-reuters.md) | IT & Operational Support | Global (All IRM Locations) | 2026-10-19 |
| Tolasoft Yazilim Anonim Sirketi | IT & Operational Support | Turkey | 2026-10-19 |
| [Transtek](https://thirdpartyindex.com/vendors/transtek-systems.md) | IT & Operational Support | UAE | 2026-10-19 |
| [Varonis](https://thirdpartyindex.com/vendors/varonis.md) | IT & Operational Support | Global (All IRM Locations) | 2026-10-19 |
| Vikarkompaniet AS | Contingent Labor | Norway | 2026-10-19 |
| Visa Inc. | IT & Operational Support | Australia; Canada; United States of America | 2026-10-19 |

Read from ([evidence](https://thirdpartyindex.com/evidence/124219)). CSV: https://thirdpartyindex.com/vendors/iron-mountain/subprocessors.csv

## Security program

What IRON MOUNTAIN INC's Form 10-K for fiscal 2025, filed Feb 12, 2026 (Item 1C) says, in its words (https://www.sec.gov/Archives/edgar/data/1020569/000102056926000013/0001020569-26-000013-index.htm).

- Led by: Chief Information Security Officer
- Board oversight: Board of Directors
- Frameworks named: NIST CSF
- Practices named: Incident response plan, Security training
- Engages outside assessors or consultants
- Reviews its suppliers' security
- Says no cybersecurity incident has materially affected it

## Web Technologies

Iron Mountain's homepage made 142 requests to 9 domains, and 5 services controlled by another company. Loaded on 2026-10-20 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

5 third parties by category: Analytics 1 (Google Cloud); Live chat 1 (Salesforce); Cookie compliance 1 (Cookiebot); CDN 1 (jsDelivr); Unclassified 1 (Sitecore). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (5)

- Sitecore: 30 requests to sitecorecloud.io
- Salesforce: 19 requests to site.com, salesforce-scrt.com; Salesforce Embedded Service (its subprocessor list names it too)
- Google Cloud: 12 requests to googlesyndication.com, googletagmanager.com, google-analytics.com; Google Analytics, Google Tag Manager (its subprocessor list names it too)
- Cookiebot: 4 requests to cookiebot.com; Cookiebot 1
- jsDelivr: 1 request to jsdelivr.net; jsDelivr

### First party (1)

- Iron Mountain: 76 requests to ironmountain.com; Cybot, GraphQL, HSTS, Next.js 14.2.35, Open Graph, Priority Hints, React, Sitecore Experience Edge, Sitecore Experience Platform, Swiper, Vercel, Vercel Speed Insights 1.3.1, Webpack

3 tracked companies loaded by the homepage are not in Iron Mountain's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (6)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [FTI Technology](https://thirdpartyindex.com/vendors/fti-technology.md): Off-Site Media Storage & Corporate Media and Hardware Destruction
- [Lightedge](https://thirdpartyindex.com/vendors/lightedge.md): Products & Services – Storage
- [Salary.com](https://thirdpartyindex.com/vendors/salary-com.md): data backup and disaster recovery services
- [Scaleway](https://thirdpartyindex.com/vendors/scaleway.md): Colocation services
- [Syndigo](https://thirdpartyindex.com/vendors/syndigo.md): The duration of the Processing is generally determined by the services agreement with the Sub-Processor.; The nature of the Processing involves: destruction of …
- [TierPoint](https://thirdpartyindex.com/vendors/tierpoint.md): Products & Services

## Incidents reported by Iron Mountain's subprocessors

Incidents reported in the last 30 days on their own status pages by 11 vendors Iron Mountain lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-26: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported Some Android shoppers on headless storefronts may be unable to reach checkout (major)
- 2026-10-26: [Pitney Bowes](https://thirdpartyindex.com/vendors/pitney-bowes#status), which Iron Mountain lists as a subprocessor, reported Royal Mail Service Disruption Observed for RateShipment. (major)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Iron Mountain lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-24: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported Search availability reduced and latency increased (minor)
- 2026-10-24: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported Delays in Real-Time Event Processing (no impact stated)
- 2026-10-23: [Pitney Bowes](https://thirdpartyindex.com/vendors/pitney-bowes#status), which Iron Mountain lists as a subprocessor, reported Intermittent Service Disruption observed for SendPro Enterprise for US region. (major)
- 2026-10-23: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Iron Mountain lists as a subprocessor, reported Salesforce Integration issues in all regions (minor)
- 2026-10-23: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Iron Mountain lists as a subprocessor, reported Customer Hub Issues (no impact stated)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Iron Mountain lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Iron Mountain lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-21: [Pitney Bowes](https://thirdpartyindex.com/vendors/pitney-bowes#status), which Iron Mountain lists as a subprocessor, reported UPS Service Disruption Observed for RateShipment. (major)
- 2026-10-21: [TeamViewer](https://thirdpartyindex.com/vendors/teamviewer#status), which Iron Mountain lists as a subprocessor, reported DEX Platform Intelligence, Insights not generating (major)
- 2026-10-21: [Ironclad](https://thirdpartyindex.com/vendors/ironclad#status), which Iron Mountain lists as a subprocessor, reported Third-party Signature Platform (Dropbox Sign) is currently experiencing an issue. (major)
- 2026-10-21: [Delinea](https://thirdpartyindex.com/vendors/delinea#status), which Iron Mountain lists as a subprocessor, reported Platform: Inventory service is not accepting updates (minor)
- 2026-10-21: [TeamViewer](https://thirdpartyindex.com/vendors/teamviewer#status), which Iron Mountain lists as a subprocessor, reported WebAPI incident (major)
- 2026-10-20: [TeamViewer](https://thirdpartyindex.com/vendors/teamviewer#status), which Iron Mountain lists as a subprocessor, reported DEX Platform Intelligence, Insights not generated for 11 days (major)
- 2026-10-20: [Sentra](https://thirdpartyindex.com/vendors/sentra#status), which Iron Mountain lists as a subprocessor, reported App outage (no impact stated)
- 2026-10-20: [Sentra](https://thirdpartyindex.com/vendors/sentra#status), which Iron Mountain lists as a subprocessor, reported App outage (no impact stated)
- 2026-10-20: [Pitney Bowes](https://thirdpartyindex.com/vendors/pitney-bowes#status), which Iron Mountain lists as a subprocessor, reported UPS Service Disruption Observed for RateShipment. (major)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Iron Mountain lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported Search Indexing Delays Affecting a Subset of US Stores (minor)
- 2026-10-20: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Iron Mountain lists as a subprocessor, reported New Configuration Propagation Delays (no impact stated)
- 2026-10-20: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Iron Mountain lists as a subprocessor, reported Web Isolation Degraded Performance in Europe Region (no impact stated)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Iron Mountain lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-20: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Iron Mountain lists as a subprocessor, reported Degraded Performance in Europe Region (no impact stated)
- 2026-10-20: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Iron Mountain lists as a subprocessor, reported Performance issues in Europe Region (no impact stated)
- 2026-10-19: [Origami Risk](https://thirdpartyindex.com/vendors/origami-risk#status), which Iron Mountain lists as a subprocessor, reported The Square - Client Portal is up and running (major)
- 2026-10-19: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Iron Mountain lists as a subprocessor, reported Discover Connector issues (minor)
- 2026-10-18: [Pitney Bowes](https://thirdpartyindex.com/vendors/pitney-bowes#status), which Iron Mountain lists as a subprocessor, reported Expedited Delivery Services - Incident - Initial Notification (minor)
- 2026-10-15: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported Delayed product updates in storefront search (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Iron Mountain lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Iron Mountain lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Iron Mountain lists as a subprocessor, reported Web Isolation Connectivity Issue (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Iron Mountain lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported Delayed Data in Analytics Reports (no impact stated)
- 2026-10-14: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported Some storefront searches returning incomplete results (minor)
- 2026-10-14: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Iron Mountain lists as a subprocessor, reported Event Processing Delays in the US Region (no impact stated)
- 2026-10-14: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Iron Mountain lists as a subprocessor, reported Copied report generation issues in all regions (no impact stated)
- 2026-10-14: [Pitney Bowes](https://thirdpartyindex.com/vendors/pitney-bowes#status), which Iron Mountain lists as a subprocessor, reported UPS Service Disruption Observed for RateShipment. (major)
- 2026-10-14: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported Storefront Search Stability Issues for Subset of US Stores (minor)
- 2026-10-14: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported Storefront Search Stability Issues for Subset of US Stores (minor)
- 2026-10-13: [Delinea](https://thirdpartyindex.com/vendors/delinea#status), which Iron Mountain lists as a subprocessor, reported Platform & SSC : SSO login failures on Delinea Platform (US, EU, UK, CA, AU, SEA and UAE) (minor)
- 2026-10-13: [Delinea](https://thirdpartyindex.com/vendors/delinea#status), which Iron Mountain lists as a subprocessor, reported Platform: PRA Remote Application Session Disconnecting (no impact stated)
- 2026-10-13: [Delinea](https://thirdpartyindex.com/vendors/delinea#status), which Iron Mountain lists as a subprocessor, reported Platform: SSO login failures on Delinea Platform (US, EU, UK, CA, AU, SEA and UAE) (no impact stated)
- 2026-10-12: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported Аn issue with Management API requests to add products to carts (minor)
- 2026-10-12: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported Slow response times on some requests (minor)
- 2026-10-11: [TeamViewer](https://thirdpartyindex.com/vendors/teamviewer#status), which Iron Mountain lists as a subprocessor, reported Remote & Tensor : WebAPI unavailable (major)
- 2026-10-10: [Pitney Bowes](https://thirdpartyindex.com/vendors/pitney-bowes#status), which Iron Mountain lists as a subprocessor, reported UPS Service Disruption Observed for RateShipment. (major)
- 2026-10-09: [Pitney Bowes](https://thirdpartyindex.com/vendors/pitney-bowes#status), which Iron Mountain lists as a subprocessor, reported Service Disruption observed for Payment Services for USA region (critical)
- 2026-10-08: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Iron Mountain lists as a subprocessor, reported Investigate Page Search Degraded Performance - APJ and EU Regions (no impact stated)
- 2026-10-08: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Iron Mountain lists as a subprocessor, reported SMS Delivery Delays from Twilio to Verizon Wireless United States (no impact stated)
- 2026-10-08: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported Storefront Search Issues (minor)
- 2026-10-08: [Shopify](https://thirdpartyindex.com/vendors/shopify#status), which Iron Mountain lists as a subprocessor, reported Some merchants encountering error messages when trying to login to their admins (minor)
- 2026-10-08: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Iron Mountain lists as a subprocessor, reported Data Feed API Unavailable (no impact stated)
- 2026-10-07: [Pitney Bowes](https://thirdpartyindex.com/vendors/pitney-bowes#status), which Iron Mountain lists as a subprocessor, reported Canada Post Service Disruption Observed for RateShipment. (major)
- 2026-10-07: [Pitney Bowes](https://thirdpartyindex.com/vendors/pitney-bowes#status), which Iron Mountain lists as a subprocessor, reported UPS Service Disruption Observed for CreateShipment. (major)
- 2026-10-07: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Iron Mountain lists as a subprocessor, reported US Region Quarantine Portal Login Unavailable (no impact stated)
- 2026-10-07: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Iron Mountain lists as a subprocessor, reported Broadcom Product Licensing is currently unavailable (no impact stated)
- 2026-10-06: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Iron Mountain lists as a subprocessor, reported Event Processing Delays - US Region (no impact stated)
- 2026-10-06: [Pitney Bowes](https://thirdpartyindex.com/vendors/pitney-bowes#status), which Iron Mountain lists as a subprocessor, reported Intermittent Failures Being Observed for payment services (major)
- 2026-10-06: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Iron Mountain lists as a subprocessor, reported Network and Web Path Events not displaying (no impact stated)
- 2026-10-06: [Pitney Bowes](https://thirdpartyindex.com/vendors/pitney-bowes#status), which Iron Mountain lists as a subprocessor, reported Royal Mail Service Disruption Observed for RateShipment. (major)
- 2026-10-06: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Iron Mountain lists as a subprocessor, reported Elevated Swish errors (no impact stated)
- 2026-10-05: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Iron Mountain lists as a subprocessor, reported US Production Slowness (no impact stated)
- 2026-10-05: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported QuickBooks Payments stores cannot transact (major)
- 2026-10-05: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported Search is returning server errors for a subset of stores (minor)
- 2026-10-05: [TeamViewer](https://thirdpartyindex.com/vendors/teamviewer#status), which Iron Mountain lists as a subprocessor, reported DEX Platform West Europe (WEU1) (minor)
- 2026-10-05: [TeamViewer](https://thirdpartyindex.com/vendors/teamviewer#status), which Iron Mountain lists as a subprocessor, reported Degraded performance on US services (minor)
- 2026-10-04: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Iron Mountain lists as a subprocessor, reported Sync API Logs Issue (no impact stated)
- 2026-10-03: [Pitney Bowes](https://thirdpartyindex.com/vendors/pitney-bowes#status), which Iron Mountain lists as a subprocessor, reported Canada Post Service Disruption Observed for RateShipment. (major)
- 2026-10-02: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported Intermittent Availability Issues in Australia (minor)
- 2026-10-01: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Iron Mountain lists as a subprocessor, reported Receipt Scanner question issues in all regions (minor)
- 2026-10-01: [Delinea](https://thirdpartyindex.com/vendors/delinea#status), which Iron Mountain lists as a subprocessor, reported Secret Server EU: Errors launching sessions and delayed background tasks (minor)
- 2026-10-01: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported Search is degraded on a subset of stores (no impact stated)
- 2026-10-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Iron Mountain lists as a subprocessor, reported Elevated API errors (no impact stated)
- 2026-09-30: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Iron Mountain lists as a subprocessor, reported Visa authorization errors (no impact stated)
- 2026-09-29: [Pitney Bowes](https://thirdpartyindex.com/vendors/pitney-bowes#status), which Iron Mountain lists as a subprocessor, reported UPS Service Disruption Observed for RateShipment. (major)
- 2026-09-29: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Iron Mountain lists as a subprocessor, reported Survey taking issues in Europe, Africa, and the Middle East (no impact stated)
- 2026-09-29: [Delinea](https://thirdpartyindex.com/vendors/delinea#status), which Iron Mountain lists as a subprocessor, reported Platform: Slow logins and login failures on Delinea Platform (EU, UK, SEA and AU) (minor)
- 2026-09-28: [Delinea](https://thirdpartyindex.com/vendors/delinea#status), which Iron Mountain lists as a subprocessor, reported Delinea Cloud Suite Mobile App Authenticator Issues (minor)
- 2026-09-28: [Delinea](https://thirdpartyindex.com/vendors/delinea#status), which Iron Mountain lists as a subprocessor, reported Secret Server Cloud: Multiple Regions - Connectivity Issues from Some Customer Networks (minor)
- 2026-09-27: [BigCommerce](https://thirdpartyindex.com/vendors/bigcommerce#status), which Iron Mountain lists as a subprocessor, reported Partial search unavailability (minor)
- 2026-09-27: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which Iron Mountain lists as a subprocessor, reported Intermittent drop in inbound transactions from Visa Directory Server (no impact stated)
- 2026-09-27: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Iron Mountain lists as a subprocessor, reported Elevated API Errors (major)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/iron-mountain

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api