# iSpring Solutions

iSpring Solutions declares [17 subprocessors](https://thirdpartyindex.com/vendors/ispring-solutions#subprocessors) in [its subprocessor list](https://www.ispringsolutions.com/data-processing-agreement#subprocessors), which we last checked on 2026-10-11 ([evidence](https://thirdpartyindex.com/evidence/79999)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [SendGrid](https://thirdpartyindex.com/vendors/sendgrid). No published changes since we first read it on 2026-10-11.

iSpring Solutions (ispringsolutions.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/ispring-solutions
- Documents last verified: 2026-10-11
- Transparency rating: 63/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 0/8 (partial); Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 9 tracked vendors directly, 100 within two hops, 362 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: iSpring Solutions, Third Party Index, https://thirdpartyindex.com/vendors/ispring-solutions (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.ispringsolutions.com/data-processing-agreement#subprocessors | 2026-10-11 | 2026-10-11 |
| Data processing addendum | https://www.ispringsolutions.com/data-processing-agreement | 2026-10-10 | 2026-10-10 |
| Privacy policy | https://www.ispringsolutions.com/company/policy/privacy | 2026-10-10 | 2026-10-10 |
| Terms | https://www.ispringsolutions.com/legal/terms\_of\_use | 2026-10-10 | 2026-10-10 |

## Subprocessors (17)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [ActiveCampaign, LLC](https://thirdpartyindex.com/vendors/activecampaign.md) | email services | — | 2026-10-11 |
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | data center | — | 2026-10-11 |
| [Amazon Web Services Australia Pty Ltd](https://thirdpartyindex.com/vendors/amazon-web-services.md) | data center | — | 2026-10-11 |
| [Amazon Web Services EMEA SARL](https://thirdpartyindex.com/vendors/amazon-web-services.md) | data center | — | 2026-10-11 |
| [AssemblyAI, Inc.](https://thirdpartyindex.com/vendors/assemblyai.md) (AI model provider: AssemblyAI) | AI based services | — | 2026-10-11 |
| Avoxi, Inc. | communication services | — | 2026-10-11 |
| [DigitalOcean, LLC](https://thirdpartyindex.com/vendors/digitalocean.md) | Reserve data center | — | 2026-10-11 |
| [ElevenLabs, Inc.](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | AI based services | — | 2026-10-11 |
| First Colo GmbH | data center | — | 2026-10-11 |
| Leaseweb USA, Inc. | data center | — | 2026-10-11 |
| Liquid Web, LLC | data center | — | 2026-10-11 |
| [OpenAI, LLC](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI based services | — | 2026-10-11 |
| [Ringcentral, Inc.](https://thirdpartyindex.com/vendors/ringcentral.md) | communication services | — | 2026-10-11 |
| SatisMeter s.r.o. | Surveys for measuring customer satisfaction | — | 2026-10-11 |
| [Scaleway SAS](https://thirdpartyindex.com/vendors/scaleway.md) | Reserve data center | — | 2026-10-11 |
| [SendGrid, Inc.](https://thirdpartyindex.com/vendors/sendgrid.md) | email services | — | 2026-10-11 |
| Telephonic Solutions OU | communication services | — | 2026-10-11 |

Read from ([evidence](https://thirdpartyindex.com/evidence/79999)). CSV: https://thirdpartyindex.com/vendors/ispring-solutions/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

## Incidents reported by iSpring Solutions's subprocessors

Incidents reported in the last 30 days on their own status pages by 7 vendors iSpring Solutions lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Beeline Kazakhstan (minor)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela (minor)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Zamtel Zambia (minor)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers (minor)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Elevated Errors Affecting Sip Domain Configuration (no impact stated)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Workspace admins may be unable to manage plugins (major)
- 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Some ChatGPT content may be unavailable on Android (major)
- 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States (minor)
- 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway (minor)
- 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy (minor)
- 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China (minor)
- 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire (minor)
- 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Verizon United States (minor)
- 2026-10-08: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Support\] Delays in ticket processing (minor)
- 2026-10-08: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Support\] Call Handling Delays (minor)
- 2026-10-08: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which iSpring Solutions lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major)
- 2026-10-08: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which iSpring Solutions lists as a subprocessor, reported Agent SIP Conversation Disruption (major)
- 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Norway (minor)
- 2026-10-08: [ActiveCampaign](https://thirdpartyindex.com/vendors/activecampaign#status), which iSpring Solutions lists as a subprocessor, reported Whatsapp message responses delayed (major)
- 2026-10-08: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Jobs\] - \[fr-par\] - Jobs are stuck in a transient state (minor)
- 2026-10-08: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Dedibox VPS\] \[fr-par\] - servers locked in Paris location (minor)
- 2026-10-08: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which iSpring Solutions lists as a subprocessor, reported Music 2.5 endpoints performance degraded (minor)
- 2026-10-08: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Container Registry\] Increase in 5xx errors on fr-par Container Registry (minor)
- 2026-10-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs. (minor)
- 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Twilio SMS Delivery Issues (minor)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated errors with GPT-5.6 Instant in FedRAMP workspaces (minor)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity (minor)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Dot in Codex may fail to create new threads (minor)
- 2026-10-07: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Cockpit\]- it-mil - api down (minor)
- 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States (minor)
- 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor)
- 2026-10-07: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Key Manager\] - it-mil - api unavailable (minor)
- 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor)
- 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States (minor)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Unable to create new ChatGPT Work threads in latest version of desktop app (major)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Workspace Agents Degraded and Responses Impacted (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Failures from Twilio to Movistar El Salvador (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to O! Kyrgyzstan (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Computer Use Is Experiencing Issues (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Errors processing large PDFs in the Responses API (minor)
- 2026-10-06: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which iSpring Solutions lists as a subprocessor, reported Increased Processing Times and Errors on EU Endpoint for Universal-3 Pro Async model (minor)
- 2026-10-06: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Generative APIs\] - \[fr-par\] - glm-5.2 service instabilities (minor)
- 2026-10-06: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[DOMAINS\] API communication lost (major)
- 2026-10-06: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which iSpring Solutions lists as a subprocessor, reported Increased Processing Times and Errors on US Endpoint for Universal-3.5 Pro Async model (major)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated error rates in ChatGPT Go conversations (minor)
- 2026-10-06: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[DC5\] Public Switch in rack b11 room 1 is down (minor)
- 2026-10-06: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which iSpring Solutions lists as a subprocessor, reported Rejected Sessions on US Endpoint for Universal-3.6 Pro Realtime Model (minor)
- 2026-10-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which iSpring Solutions lists as a subprocessor, reported EU Agents disruption in SIP calls (major)
- 2026-10-06: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Support\] Call Handling Delays (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor)
- 2026-10-06: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[DC5\] Several Switch and server down Row B and D (minor)
- 2026-10-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which iSpring Solutions lists as a subprocessor, reported increase in latency (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated errors affecting multiple products including ChatGPT (conversations), Image generations, Spaces and Pages, API rehydration, and Dots. (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Guinea (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated errors in API Platform login and administration APIs. (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated error rates in Codex Cloud (no impact stated)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated errors in ChatGPT conversations (minor)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Admin Console Intermittently Inaccessible (no impact stated)
- 2026-10-05: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Web Hosting\] - Intermittent access on pf-1004 platform (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Issues saving and editing Pages (minor)
- 2026-10-05: [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean#status), which iSpring Solutions lists as a subprocessor, reported VPC Networking Availability (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers (minor)
- 2026-10-05: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which iSpring Solutions lists as a subprocessor, reported Increased processing times and errors for Universal-3.5 Pro on the EU async endpoint (major)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Delayed Messaging Logs and Status Callbacks in IE1 Region (minor)
- 2026-10-05: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Dedibox VPS\] - \[fr-par\] servers locked in Paris location (minor)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated Work Mode errors (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel (minor)
- 2026-10-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Degraded Service in london-ix edge in ie1 TNX (minor)
- 2026-10-03: [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean#status), which iSpring Solutions lists as a subprocessor, reported A Network Disruption in BLR1 Region Impacted Multiple Products (Resolved) (no impact stated)
- 2026-10-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Banglalink Bangladesh (minor)
- 2026-10-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Magti GSM Georgia (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Hi3G Italy (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Programmable Messaging API Errors (no impact stated)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported 500 Errors for Conversations Classic Conversations Updates (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Messaging Event Delays for Comms API (minor)
- 2026-10-02: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Issues with data analysis and file creation in ChatGPT (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Increased Email Deferrals and Delays in Deliveries (no impact stated)
- 2026-10-02: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[SERVERLESS-JOBS\] \[FR-PAR\] Jobs can't be executed (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India (minor)
- 2026-10-01: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Issues with login, signup, and ads (major)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported A2P Campaign Registration Delays (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Kolbi Costa Rica (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Guatemala (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Wind Tre Italy (minor)
- 2026-09-30: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[TEM\] - TEM IP address blacklist (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile (minor)
- 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated latency for some API requests (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Delivery Failures From Verify to China (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Vodafone Netherlands (minor)
- 2026-09-30: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Account\] - Global - Account API Down (major)
- 2026-09-30: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Serverless SQL DB\] - \[fr-par\] Daily backup didn't work last night (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Messaging Logs API Latency & Errors (minor)
- 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated error rates for ChatGPT Pro and Plus users (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala (minor)
- 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated errors in ChatGPT Space Pages (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Tigo Guatemala (minor)
- 2026-09-29: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which iSpring Solutions lists as a subprocessor, reported Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures (major)
- 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated errors across ChatGPT, Codex, and the API including the Agents API (minor)
- 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Support available via email (no impact stated)
- 2026-09-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Flex Plugins CLI Is Degraded (minor)
- 2026-09-29: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[FR-PAR\] Network perturbations (minor)
- 2026-09-29: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[AGWX\] Stabilities issues in fr-par (minor)
- 2026-09-29: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported RPN - AMS1/AMS - rpn service unreachable for rack 6.12.71 (minor)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Bulk Messaging API Errors (no impact stated)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-09-28: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which iSpring Solutions lists as a subprocessor, reported Increased turnaround times for Async Universal-3 model (minor)
- 2026-09-28: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which iSpring Solutions lists as a subprocessor, reported Increased latency for Speech to Text API requests (minor)
- 2026-09-28: [ActiveCampaign](https://thirdpartyindex.com/vendors/activecampaign#status), which iSpring Solutions lists as a subprocessor, reported Transactional Email Failures (critical)
- 2026-09-28: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which iSpring Solutions lists as a subprocessor, reported Agents - EU Residency (major)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to CTBC Brazil (minor)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom (minor)
- 2026-09-28: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[COKPIT\] \[fr-par\] (custom-metrics) Some unavailability errors were reported (minor)
- 2026-09-28: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[OBJS\] pl-waw: Operations are slow (minor)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in Spain (minor)
- 2026-09-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Proximus Belgium (minor)
- 2026-09-26: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[GenAPI\] gpt-oss error rate increase (minor)
- 2026-09-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-09-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Intermittent Trial Unit Errors for Verify 'Try it out' Feature (minor)
- 2026-09-25: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Issues with Codex (critical)
- 2026-09-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-09-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Etisalat United Arab Emirates (minor)
- 2026-09-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-09-25: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[EDGE\] Faulty cache server (minor)
- 2026-09-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States (minor)
- 2026-09-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-09-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Event Streams Service Disruption (minor)
- 2026-09-24: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated Error Rates on GPT-6 Astra Pro (no impact stated)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria (minor)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 (minor)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) (minor)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available (minor)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTS Belarus (minor)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Cameroon (minor)
- 2026-09-24: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Elastic Metal\] - \[fr-par\] \[nl-ams\]- Failed to get metadata (no impact stated)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Datora Brazil (minor)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Telkomsel Indonesia (minor)
- 2026-09-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Mobile users unable to see Work Mode and the Model Picker (minor)
- 2026-09-23: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[fr-par\] Qwen 3 235B saturated (minor)
- 2026-09-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Ireland (minor)
- 2026-09-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria (minor)
- 2026-09-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Norway (minor)
- 2026-09-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to MASS Response Austria (minor)
- 2026-09-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Countries (minor)
- 2026-09-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated Error Rates for ChatGPT across Plus and Pro plans. (minor)
- 2026-09-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden (minor)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data (minor)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console (minor)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Messaging Webhook Delays in US1 (minor)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Phone Number APIs and Console Were Returning Incorrect 404 Responses (no impact stated)
- 2026-09-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. (minor)
- 2026-09-22: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[GAPI\] - \[GLOBAL\] - gpt-oss-120b unresponsiveness (no impact stated)
- 2026-09-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Increased error rate for Plus and Pro users. (minor)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio Long Codes to Natcom Haiti (minor)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported User Authentication Identity SNA Failure Increase for Smartfren in Indonesia (minor)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Airtel India (minor)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Du United Arab Emirates (minor)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Izzi Mexico (minor)
- 2026-09-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Delayed Intelligent Alerts Notifications and Stale Alert History in Console (minor)
- 2026-09-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which iSpring Solutions lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated)
- 2026-09-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Verify Voice Traffic Failures to Japan (no impact stated)
- 2026-09-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported API Errors Affecting Multiple Services (no impact stated)
- 2026-09-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-09-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers (minor)
- 2026-09-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz Pakistan (minor)
- 2026-09-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telemat Cel Brazil (minor)
- 2026-09-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-09-19: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[DC2\] RPN switch reboot in DC2/S301/D13 (minor)
- 2026-09-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Russia (minor)
- 2026-09-19: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which iSpring Solutions lists as a subprocessor, reported Some ElevenAgents calls failed to start (major)
- 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported SSO sign-in and SCIM provisioning issues (no impact stated)
- 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Overbilling for OpenAI-hosted containers in the Agent API (no impact stated)
- 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Delayed support responses (no impact stated)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported A2P 10DLC Campaign Statuses Remaining 'In Review' (minor)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Orange Democratic Republic of the Congo (minor)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Delays with Phone Number Registration to A2P 10DLC (minor)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo and Orange Democratic Republic of the Congo (minor)
- 2026-09-18: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[WebHosting\] Intermittent access to Rouncudbe Webmail on Dedibox infra (minor)
- 2026-09-18: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported san-dc2-7 unreachable (minor)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines (minor)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates (minor)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Ufone Pakistan (minor)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported User Authentication Identity Gateway API Failure Increase to Rogers Network in Canada (minor)
- 2026-09-17: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported We are seeing elevated error rates across API models (minor)
- 2026-09-17: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated errors affecting ChatGPT Work mode (major)
- 2026-09-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo (minor)
- 2026-09-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported 503 Errors When Calling Comms-API (no impact stated)
- 2026-09-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States (minor)
- 2026-09-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia (minor)
- 2026-09-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to H3G United Kingdom (minor)
- 2026-09-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines (minor)
- 2026-09-17: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[CKPT\] (fr-par) Some customers may have traces ingestion and query unavailability (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-09-16: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which iSpring Solutions lists as a subprocessor, reported Outage on US Async Endpoint (critical)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Smart Communications Philippines (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor)
- 2026-09-16: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated errors in ChatGPT Work (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Twilio Console Issue (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio Phone Numbers to Multibyte Hong Kong (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada (minor)
- 2026-09-16: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Instances\] - not all resolvers updated with new subnet 78.232.0.0/21 (no impact stated)
- 2026-09-16: [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean#status), which iSpring Solutions lists as a subprocessor, reported Support Portal Service Disruption (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel India (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru (minor)
- 2026-09-16: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[INSTANCE\]\[FR-PAR-2\] Outbound connectivity issues (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Etisalat Egypt (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Paraguay (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Failures from Twilio to Vivo Brazil (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada (minor)
- 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated errors with gpt-image-2.5-flare (major)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Inbound SIP Calls With OPUS Codec Only Blocked (no impact stated)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada (minor)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia (minor)
- 2026-09-15: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[GAPI\] - Dedicated deployment cannot start properly (minor)
- 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Ads Manager login issues (minor)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Video Room Settings Not Loading (minor)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru (minor)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Pages Not Accessible in Twilio Console (minor)
- 2026-09-15: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Dedibox\] DC5 - room 9 - rack D31 - RPN switch down (minor)
- 2026-09-15: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Kafka\] - \[mil\] - API instabilities (minor)
- 2026-09-15: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Serverless Containers\] - \[mil\] - API instabilities (minor)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange Belgium (minor)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Voice Call Failures Between Twilio Germany Phone Numbers and Multiple Networks in Germany (minor)
- 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated errors from GPT-5.6 and GPT-5.6 Instant on paid plans (minor)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Missing Data in Voice Insights / Console Subaccount Rollup (minor)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Swaziland (minor)
- 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Degraded Performance affecting Agents API (no impact stated)
- 2026-09-14: [ActiveCampaign](https://thirdpartyindex.com/vendors/activecampaign#status), which iSpring Solutions lists as a subprocessor, reported Bulk Edit of contacts is not applying filters. (major)
- 2026-09-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-09-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Comms API retry failing intermittently (no impact stated)
- 2026-09-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina (minor)
- 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated errors affecting Work Mode in ChatGPT (minor)
- 2026-09-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia (minor)
- 2026-09-14: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[WBHE\] - \[fr-par\] - Customer websites are slow on pf-014.whm.fr-par.scw.cloud (minor)
- 2026-09-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported User Authentication Identity SNA Failure Increase for Smartfren in Indonesia (minor)
- 2026-09-14: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Support\] Delays in ticket processing (minor)
- 2026-09-14: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[Support\] Phone assistance is unavailable (minor)
- 2026-09-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq (minor)
- 2026-09-14: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[PGWY\] - \[fr-par-1\] - Public Gateay stuck in a transient state (no impact stated)
- 2026-09-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil (minor)
- 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated error rates for Codex and ChatGPT Work (no impact stated)
- 2026-09-13: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which iSpring Solutions lists as a subprocessor, reported Elevated turnaround times for async transcription (no impact stated)
- 2026-09-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated errors for ChatGPT users in Europe (minor)
- 2026-09-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Codex GitHub Review and Pull Request Failures (minor)
- 2026-09-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France (minor)
- 2026-09-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML (minor)
- 2026-09-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong (minor)
- 2026-09-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico (minor)
- 2026-09-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported Voice Insights Console Dashboard Error (minor)
- 2026-09-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported 1% of ChatGPT Work (mobile/web) turns are failing for existing threads (minor)
- 2026-09-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported TwiML Bins – Service Failures (minor)
- 2026-09-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East (minor)
- 2026-09-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which iSpring Solutions lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in Ireland (minor)
- 2026-09-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated errors for GPT-5.6 Sol on the API (minor)
- 2026-09-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which iSpring Solutions lists as a subprocessor, reported Elevated errors for ChatGPT users in Europe (minor)
- 2026-09-11: [Scaleway](https://thirdpartyindex.com/vendors/scaleway#status), which iSpring Solutions lists as a subprocessor, reported \[NETI\] - DC2/S103/A7 - Public switch reboot (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/ispring-solutions

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api