# itslearning

itslearning (itslearning.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/itslearning
- Documents last verified: 2026-10-04
- Transparency rating: 82/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 3 tracked vendors directly, 30 within two hops, 145 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: itslearning, Third Party Index, https://thirdpartyindex.com/vendors/itslearning (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://itslearning.com/privacy-commitment/gdpr/sub-processors | 2026-10-04 | 2026-10-04 |
| Data processing addendum | https://itslearning.com/hubfs/Legal%20files/Data-Processor-Agreement-itslearning-ENG\_oct2020.pdf | 2026-10-04 | 2026-10-04 |
| Privacy policy | https://itslearning.com/privacy-commitment | 2026-10-04 | 2026-10-04 |
| Terms | https://itslearning.com/privacy-commitment/terms | 2026-10-04 | 2026-10-04 |
| security.txt | https://itslearning.com/.well-known/security.txt | 2026-10-04 | 2026-10-04 |
| Status page | https://status.itslearning.com/ | 2026-10-04 | 2026-10-04 |

## Subprocessors (21)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting services | Germany, Ireland, Sweden | 2026-10-04 |
| Bureau ICE B.V. | Support and services | The Netherlands | 2026-10-04 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Network/Security services | EU | 2026-10-04 |
| I2 | Hosting services | Denmark | 2026-10-04 |
| Iddink Holding B.V. | Support and services | The Netherlands | 2026-10-04 |
| Ítaca, S.L. | Support and services | Spain | 2026-10-04 |
| L.C.G. Malmberg B.V. | Support and services | The Netherlands | 2026-10-04 |
| Lunaweb Ltd. | Software services | Germany | 2026-10-04 |
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Software services | Ireland | 2026-10-04 |
| Nowa Era Sp. z.o.o. | Support and services | Poland | 2026-10-04 |
| Proact | Hosting Services | Denmark | 2026-10-04 |
| Sanoma Educacion S.L. | Support and services | Spain | 2026-10-04 |
| Sanoma Learning B.V. | Support and services | The Netherlands | 2026-10-04 |
| Sanoma Oyj | Support and services | Finland | 2026-10-04 |
| Sanoma Pro Oy | Support and services | Finland | 2026-10-04 |
| Sanoma Utbildning AB | Support and services | Sweden | 2026-10-04 |
| SDUI | Software services | Germany | 2026-10-04 |
| Tutor House Oy | Support and services | Finland | 2026-10-04 |
| Uitgeverij Essener B.V. | Support and services | The Netherlands | 2026-10-04 |
| Uitgeverij Van In N.V. | Support and services | Belgium | 2026-10-04 |
| Ziggeo | Video recorder/player | Germany | 2026-10-04 |

Read from ([evidence](https://thirdpartyindex.com/evidence/41230)). CSV: https://thirdpartyindex.com/vendors/itslearning/subprocessors.csv

### Its own affiliates (4)

- itslearning AS (Germany; Norway; Sweden; UK)
- itslearning A/S (Denmark)
- itslearning France (France)
- itslearning Nederland BV (Netherlands)

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 5 reported incidents (1 major or critical, 1 minor, 3 with no impact stated)
- Typical time to resolve: 1 h 59 min
- Status page last read: 2026-10-04
- 2026-09-04: Email Delivery issues to Microsoft recipients (minor)
- 2026-08-25: Itslearning unavailable for some Danish customers (major)
- 2026-08-17: Delayed background processing for German customers. (no impact stated)
- 2026-08-10: Issue with copying tests between July 21 and July 30. (no impact stated)
- 2026-07-15: Problem recording video and sound (no impact stated)
- 2026-06-24: Problem with instant messaging (no impact stated)
- 2026-06-18: Error when viewing courses from Admin, and when enrolling into a course. (no impact stated)
- 2026-06-01: PDF files not displaying correctly for some users. (no impact stated)

## Security contact

From its security.txt (https://itslearning.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/40958)):

- Contact: https://itslearning.com/privacy-commitment/responsible-disclosure/
- Disclosure policy: https://itslearning.com/privacy-commitment/responsible-disclosure/
- Acknowledgments: https://itslearning.com/privacy-commitment/responsible-disclosure/hall-of-fame/
- Languages: en
- Valid until 2026-12-01

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api