# JAGGAER

JAGGAER (jaggaer.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/jaggaer
- Documents last verified: 2026-09-30
- Transparency rating: 84/100 (how much it publishes, not how secure it is)
- Cite as: JAGGAER, Third Party Index, https://thirdpartyindex.com/vendors/jaggaer (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.jaggaer.com/trustcenter | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://www.jaggaer.com/trustcenter/subprocessors | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://www.jaggaer.com/dpaattachmenta | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.jaggaer.com/privacy-policy | 2026-09-30 | 2026-09-30 |
| Terms | https://www.jaggaer.com/terms-of-service | 2026-09-30 | 2026-09-30 |
| Security page | https://www.jaggaer.com/trustcenter/security | 2026-09-30 | 2026-09-30 |

## Subprocessors (25)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| 4GFactor | Provides eInvoice compliance components such as the verification of eInvoices with government tax authorities in specific countries. | Mexico; United States | 2026-09-30 |
| Abbyy | Add-on functionality (“Digital Capture”) that enables automated capture and extraction of invoice data from paper and PDF invoices | Australia; Netherlands; United States | 2026-09-30 |
| [Adobe](https://thirdpartyindex.com/vendors/adobe.md) | AdobeSign electronic signature for documents processed by JAGGAER Contracts+.; NOTE: Location of processing will in the country where customer managed AdobeSign account is located. | Global – Location of customer’s Adobe account | 2026-09-30 |
| Aha! | Hosting of JAGGAER Engage; NOTE: Optional use, JAGGAER Engage is a forum for our customers to submit their feature requests for how we can enhance our solutions. | United States | 2026-09-30 |
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Amazon S3, Amazon Textract, and Amazon Bedrock Runtime are additionally used to support AI-powered contract analysis features within JAGGAER specific contract modules.; For UK and APAC based Clients, data is processed in UK. For UAE, Morocco, Türkiye, Pakistan, and Egypt based Clients data is processed in the UAE.; Infrastructure as a service (IAAS) and platform as a service (PAAS).; NOTE: Data processed via S3, Textract and Bedrock services is not retained by AWS beyond the duration of each request and is not used to train or improve AWS models.; NOTE: For EU based Clients, data is processed in Germany or Ireland. | Germany; Ireland; UAE; UK; United States | 2026-09-30 |
| [Anthropic Inc.](https://thirdpartyindex.com/vendors/anthropic.md) | NOTE: Data processed via these services is not retained beyond the duration of each request and is not used to train or improve models.; Provision of large language model (Claude) inference services via Amazon Bedrock, used to power AI-driven contract analysis features within JAGGAER Contract with AI, including clause extraction, comparison, and summarisation. | US | 2026-09-30 |
| [AppZen, Inc](https://thirdpartyindex.com/vendors/appzen.md) | Add-on functionality that enables high accuracy automated invoice capture, with optional automated email responses to supplier invoice queries | India; United States | 2026-09-30 |
| B2B Router | Provides a PEPPOL access point for customers to receive eInvoices from suppliers globally. | Germany | 2026-09-30 |
| BeeliveIT (Step) | NOTE: Applicable to Italian Clients only.; Provides interfaces with Public Administration systems in full compliance with the general principles of the Digital Administration Code for Italy. | Italy | 2026-09-30 |
| Beroe, Inc | Provides category intelligence in conjunction with JAGGAER category management product. | Ireland | 2026-09-30 |
| Bottomline Technologies | Provides integrated AP payments as a service through JAGGAER Pay – Paymode X. | United States | 2026-09-30 |
| ChatLingual, Inc. | Customer support and language interpretation software. | United States | 2026-09-30 |
| Comarch Inc | NOTE: Data for EU based clients is processed in Poland, and for KSA based clients in KSA.; Supports JAGGAER eInvoice compliance components such as creation of outgoing invoices in a legally compliant format. | KSA; Poland | 2026-09-30 |
| Concord Fax Service | Add-on feature providing a fax service to distribute purchase orders within indirect procurement solutions. | United States | 2026-09-30 |
| [DocuSign](https://thirdpartyindex.com/vendors/docusign.md) | Electronic signature for documents processed by JAGGAER Contracts/Contract +; For JAGGAER Contracts+, DocuSign location of processing will in the country where customer-managed DocuSign account is located.; NOTE: For JAGGAER Contract DocuSign location of processing in either US or Europe at the customer’s request. | Global – Location of customer’s DocuSign account | 2026-09-30 |
| Finexio | Provides integrated AP payments as a service through JAGGAER Pay | United States | 2026-09-30 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | NOTE: Google does not store any personal data; Provider of the DialogFlow service used to process JAGGAER Assist (if used) interactions and provider of the reCAPTCHA service. | Europe; United States | 2026-09-30 |
| Interfax Fax Service | Add-on feature providing a fax service to distribute purchase orders from customer to supplier within indirect procurement. | United States | 2026-09-30 |
| Kinamu | NOTE: Personal data involved is limited to data that could be contained in customers’ transactional documentation.; SAP services and outsourcing. | Austria | 2026-09-30 |
| [Pendo](https://thirdpartyindex.com/vendors/pendo.md) | Provides user guides and usage analysis in JAGGAER Adopt and JAGGAER Advise. | United States | 2026-09-30 |
| [Salesforce.com](https://thirdpartyindex.com/vendors/salesforce.md) | Support portal ticketing system. | United States | 2026-09-30 |
| [SnowFlake](https://thirdpartyindex.com/vendors/snowflake.md) | Cloud-based data warehouse supporting client data extraction, AI features of JAGGAER Platform and JAGGAER Analytics.; NOTE: For EU/EEA, APAC and UAE based Clients, data is processed in Germany. For UK based clients data is processed in UK. | Germany; UK; United States | 2026-09-30 |
| Sovos | Provides eInvoice compliance components such as digital signature, government portal retrieval and secure legal archiving of electronic invoices. | Germany; Sweden | 2026-09-30 |
| TealBook | JAGGAER Diversity Supplier management Integration. | Canada | 2026-09-30 |
| Trustflow | Digital mailroom service to automate the data capture of invoice documents. | India; United States | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/20263)). CSV: https://thirdpartyindex.com/vendors/jaggaer/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api