# JWX

JWX (jwx.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/jwx
- Documents last verified: 2026-09-29
- Transparency rating: 76/100 (how much it publishes, not how secure it is)
- Cite as: JWX, Third Party Index, https://thirdpartyindex.com/vendors/jwx (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://jwx.com/legal/subprocessors/ | 2026-09-29 | 2026-09-29 |
| Data processing addendum | https://jwx.com/legal/dpa/ | 2026-09-29 | 2026-09-29 |
| Privacy policy | https://jwx.com/legal/privacy/ | 2026-09-29 | 2026-09-29 |
| Terms | https://jwx.com/legal/saas-tos | 2026-09-29 | 2026-09-29 |
| Status page | https://status.jwx.com/ | 2026-09-29 | 2026-09-29 |

## Subprocessors (32)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Server hosting and services | Ireland; Luxembourg; Ohio, U.S.; Oregon, U.S.; Seattle, WA, U.S. | 2026-09-29 |
| [Amazon Cloudfront](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Content delivery network | Luxembourg; Seattle, WA, U.S. | 2026-09-29 |
| Assertive Yield | Traffic Shaping | On premises, AWS Location | 2026-09-29 |
| [Bigeye](https://thirdpartyindex.com/vendors/bigeye.md) | Data quality monitoring | San Francisco, CA, U.S. | 2026-09-29 |
| Castor | Data cataloging tool | Paris, France | 2026-09-29 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Content delivery network | New York, NY, U.S; San Francisco, CA, U.S. | 2026-09-29 |
| Confiant | IVT Detection | — | 2026-09-29 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Application logging and monitoring | New York, NY, U.S. | 2026-09-29 |
| Digital Elements | Geolocations services | Peachtree Corners, GA, U.S. | 2026-09-29 |
| Edgecast | Content delivery network | Los Angeles, CA, U.S. | 2026-09-29 |
| [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch.md) | Data search and analytics tool | Mountainview, CA, U.S. | 2026-09-29 |
| [Fastly](https://thirdpartyindex.com/vendors/fastly.md) | Content delivery network | San Francisco, CA, U.S. | 2026-09-29 |
| Freshdesk | Customer support | San Mateo, CA, U.S. | 2026-09-29 |
| [Google Analytics](https://thirdpartyindex.com/vendors/google-cloud.md) | Site analytics tool | Dublin, Ireland; Mountain View, CA, U.S. | 2026-09-29 |
| [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud.md) | Video transcription for auto-captioning | Mountain View, CA, U.S. | 2026-09-29 |
| Gsuite | Internal company infrastructure | Dublin, Ireland; Mountain View, CA, U.S. | 2026-09-29 |
| [Hotjar](https://thirdpartyindex.com/vendors/hotjar.md) | Site analytics tool | St. Julian's, Malta | 2026-09-29 |
| Human | IVT Detection | — | 2026-09-29 |
| [Kibana](https://thirdpartyindex.com/vendors/elasticsearch.md) | Data visualization and exploration tool | Mountain View, CA, U.S. | 2026-09-29 |
| Loggly | Event correlation and incident support | Austin, TX, U.S. | 2026-09-29 |
| [Looker](https://thirdpartyindex.com/vendors/looker.md) | Data analytics | Santa Cruz, CA, U.S. | 2026-09-29 |
| [Mode Analytics](https://thirdpartyindex.com/vendors/mode-analytics.md) | Data analytics | San Francisco, CA, U.S. | 2026-09-29 |
| [MUX](https://thirdpartyindex.com/vendors/mux.md) | Encoding and content delivery network | San Francisco, CA, U.S. | 2026-09-29 |
| [PayPal](https://thirdpartyindex.com/vendors/paypal-us.md) | Payment services | Luxembourg | 2026-09-29 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Error tracing | San Francisco, CA, U.S. | 2026-09-29 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data storage | Bozeman, MT, U.S. | 2026-09-29 |
| Stitch | Snowflake ETL tool | Philadelphia, PA, U.S. | 2026-09-29 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment gateway and processing | Dublin, Ireland | 2026-09-29 |
| [Thoughtspot](https://thirdpartyindex.com/vendors/thoughtspot.md) | Data analytics tool | San Jose, CA, U.S. | 2026-09-29 |
| Unified Streaming | Video packaging and streaming | Amsterdam, Netherlands | 2026-09-29 |
| Wowza | Encoding and content delivery network | Golden, CO, U.S. | 2026-09-29 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer support | San Francisco, CA, U.S. | 2026-09-29 |

Read from ([evidence](https://thirdpartyindex.com/evidence/17694)). CSV: https://thirdpartyindex.com/vendors/jwx/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 71 days: 10 reported incidents (1 major or critical, 9 minor, 0 with no impact stated)
- Typical time to resolve: 1 h 34 min
- 2026-09-25: Degraded Streaming for Broadcast Live Events in the US Region (minor)
- 2026-09-24: Elevated webhook delivery latency (minor)
- 2026-09-05: High latency on Content service (minor)
- 2026-08-28: Slow Stream start up times for Broadcast Live Events in the US Region (minor)
- 2026-08-26: Potential Delay in Analytics Data (minor)
- 2026-08-04: Brief interruption affecting Delivery services (major)
- 2026-07-28: Degraded Streaming for Broadcast Live Events in the US Region (minor)
- 2026-07-27: Content Delivery Issues (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api