# Kaltura Kaltura declares [47 subprocessors](https://thirdpartyindex.com/vendors/kaltura#subprocessors), plus 7 of its own affiliates, in [its subprocessor list](https://corp.kaltura.com/legal/privacy/subprocessors-list/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/1021)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-21. [4 tracked vendors](https://thirdpartyindex.com/vendors/kaltura#used-by) name Kaltura as a subprocessor, including [Yotpo](https://thirdpartyindex.com/vendors/yotpo), [Blackboard](https://thirdpartyindex.com/vendors/blackboard) and [Infobase](https://thirdpartyindex.com/vendors/infobase). Kaltura (kaltura.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/kaltura - Documents last verified: 2026-11-11 - Transparency rating: 89/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Companies part of it: [PathFactory](https://thirdpartyindex.com/vendors/pathfactory) - Supply chain: relies on 40 tracked vendors directly, 248 within two hops, 601 within three; 4 tracked vendors rely on it directly, 6 within two hops, 6 within three - Cite as: Kaltura, Third Party Index, https://thirdpartyindex.com/vendors/kaltura (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.kaltura.com/ | 2026-11-11 | 2026-11-11 | | Subprocessor list | https://corp.kaltura.com/legal/privacy/subprocessors-list/ | 2026-11-11 | 2026-09-21 | | Data processing addendum | https://corp.kaltura.com/wp-content/uploads/2026/02/Kaltura-Inc.-Client-DPA-January-2026.pdf | 2026-11-11 | 2026-09-21 | | Privacy policy | https://corp.kaltura.com/legal/privacy/privacy-policy/ | 2026-11-11 | 2026-11-08 | | Terms | https://corp.kaltura.com/legal/tos/customer-agreement/ | 2026-11-11 | 2026-09-21 | | Security page | https://corp.kaltura.com/security-2025/ | 2026-11-11 | 2026-10-24 | | Status page | https://status.kaltura.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (47) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | 11Labs | AI voice service | U.S,, E.U | 2026-09-21 | | 6sense | For Pathfactory product support infrastructure | U.S | 2026-09-21 | | [Akamai Technologies, Inc.](https://thirdpartyindex.com/vendors/akamai.md) | Content delivery network | U.S., CDN services provided globally | 2026-09-21 | | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud infrastructure provider; content delivery network; AI Services | U.S., E.U., Canada, Australia, Singapore, CDN services provided globally, | 2026-09-21 | | AmberScript, B.V. | Transcription and translation services | E.U. | 2026-09-21 | | Annoto, Ltd. | Content annotation feature | U.S., Israel | 2026-09-21 | | [Atlassian, Inc.; Atlassian Pty Ltd.](https://thirdpartyindex.com/vendors/atlassian.md) | Project management and collaboration | U.S., Australia | 2026-09-21 | | [Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Optional Infrastructure | U.S | 2026-09-21 | | [Cartesia](https://thirdpartyindex.com/vendors/cartesia.md) | AI voice service | U.S,, E.U | 2026-09-21 | | [Cloudconvert](https://thirdpartyindex.com/vendors/cloudconvert.md) | Optional Infrastructre | U.S | 2026-09-21 | | [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | Content delivery network | Services provided globally | 2026-09-21 | | [Cloudinary](https://thirdpartyindex.com/vendors/cloudinary.md) | For Pathfactory product support infrastructure | U.S | 2026-09-21 | | [Coralogix](https://thirdpartyindex.com/vendors/coralogix.md) | Logs and monitoring | U.S., E.U | 2026-09-21 | | [DataBricks](https://thirdpartyindex.com/vendors/databricks.md) | Cloud-based data and AI platform to process, store, analyse, and govern data | US. E.U | 2026-09-21 | | [Demandbase Inc.](https://thirdpartyindex.com/vendors/demandbase.md) | For Pathfactory product support infrastructure | U.S | 2026-09-21 | | [Descript, Inc.](https://thirdpartyindex.com/vendors/descript.md) | Audio/video editing platform, automatic transcription, clip creation | U.S. | 2026-09-21 | | [DocuSign, Inc.](https://thirdpartyindex.com/vendors/docusign.md) | Electronic signature and contract management | U.S., E.U. | 2026-09-21 | | [FAL](https://thirdpartyindex.com/vendors/fal.md) | AI Infrastructure | Services provided globally | 2026-09-21 | | [Fastly, Inc.](https://thirdpartyindex.com/vendors/fastly.md) | Content delivery network | U.S., CDN services provided globally | 2026-09-21 | | [Firecrawl](https://thirdpartyindex.com/vendors/firecrawl.md) | Optional Infrastructure | U.S | 2026-09-21 | | [FiveTran](https://thirdpartyindex.com/vendors/fivetran.md) | For Pathfactory product support infrastructure | U.S, Ireland | 2026-09-21 | | [Gainsight](https://thirdpartyindex.com/vendors/gainsight-software.md) | Customer Support | U.S | 2026-09-21 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud infrastructure Automated speech to text and translation; optional AI services; fonts | Services provided globally | 2026-09-21 | | [Groq](https://thirdpartyindex.com/vendors/groq.md) (AI model provider: Groq) | Optional Infrastructure | U.S | 2026-09-21 | | Hive Streaming AB | P2P eCDN solution | Sweden | 2026-09-21 | | [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Email automation | U.S. | 2026-09-21 | | [Idomoo](https://thirdpartyindex.com/vendors/idomoo-personalized-video.md) | Content delivery, interactive, and AI generated videos at scale | U.S | 2026-09-21 | | [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Chat bot support | U.S,, E.U, AUS. | 2026-09-21 | | Kollective Technology, Inc | eCDN and content delivery solutions | U.S., Netherlands | 2026-09-21 | | [Looker](https://thirdpartyindex.com/vendors/looker.md) | For Pathfactory product support infrastructure | U.S | 2026-09-21 | | [Mailchimp](https://thirdpartyindex.com/vendors/mailchimp.md) | Email automation | U.S | 2026-09-21 | | [Marketo, Inc.](https://thirdpartyindex.com/vendors/marketo.md) | Email automation | U.S. | 2026-09-21 | | [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md) | Pathfactory product support infrastructure | U.S, Ireland | 2026-09-21 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI Research;; Optional Infrastructure | Services provided globally | 2026-09-21 | | [OpenRouter](https://thirdpartyindex.com/vendors/openrouter.md) (AI model provider: OpenRouter) | AI Gateway | Services provided globally | 2026-09-21 | | [PowToon, Ltd.](https://thirdpartyindex.com/vendors/powtoon.md) | Content creation tool | U.K. | 2026-09-21 | | [Replicate](https://thirdpartyindex.com/vendors/replicate.md) (AI model provider: Replicate) | AI Cloud | Services provided globally | 2026-09-21 | | [Sage Intacct, Inc.](https://thirdpartyindex.com/vendors/sage.md) | Billing and accounting | U.S. | 2026-09-21 | | [Salesforce.com](https://thirdpartyindex.com/vendors/salesforce.md) | CRM platform | U.S. | 2026-09-21 | | [Sigma](https://thirdpartyindex.com/vendors/sigma.md) | For Pathfactory product support infrastructure | U.S | 2026-09-21 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | For Pathfactory product support infrastructure | U.S, Ireland | 2026-09-21 | | [Soniox](https://thirdpartyindex.com/vendors/soniox.md) | AI voice service | U.S,, E.U | 2026-09-21 | | [Stripe, Inc.](https://thirdpartyindex.com/vendors/stripe.md) | Payment gateway | U.S., E.U. | 2026-09-21 | | [SurveyMonkey, Inc.](https://thirdpartyindex.com/vendors/surveymonkey.md) | Customer feedback surveys | U.S. | 2026-09-21 | | [Twilio Inc.](https://thirdpartyindex.com/vendors/twilio.md) | Email Automation and optional phone integration | U.S., E.U | 2026-09-21 | | [Verbit Software Ltd.](https://thirdpartyindex.com/vendors/verbit.md) | Transcription and translation services | U.S., E.U., Israel | 2026-09-21 | | Virtuvent LLC | Webcasting, live event services, live content captioning and transcription | U.S. | 2026-09-21 | Read from ([evidence](https://thirdpartyindex.com/evidence/1021)). CSV: https://thirdpartyindex.com/vendors/kaltura/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 4. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (7) - Kaltura, Inc. (Israel; U.S.) - Kaltura Asia Pte. Ltd. (Singapore) - Kaltura Brazil Internet Video Software e Services (Brazil) - Kaltura Canada, Ltd (Canada) - Kaltura Europe Ltd. (U.K.) - Kaltura Germany GmbH (Germany) - Kaltura Portugal Unipessoal LDA (Portugal) ## Security program What KALTURA INC's Form 10-K for fiscal 2025, filed Mar 16, 2026 (Item 1C) says, in its words (https://www.sec.gov/Archives/edgar/data/1432133/000162828026018182/0001628280-26-018182-index.htm). - Led by: Chief Information Security Officer - Board oversight: Audit Committee - Frameworks named: NIST CSF, ISO 27001, ISO 27701, SOC 2 - Practices named: Incident response plan, Red team, Threat intelligence, Security training - Engages outside assessors or consultants - Reviews its suppliers' security - Says no cybersecurity incident has materially affected it ## Web Technologies Kaltura's homepage made 96 requests to 3 domains, and 1 service controlled by another company. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 1 third party by category: Cookie compliance 1 (OneTrust). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (1) - OneTrust: 12 requests to cookiepro.com, onetrust.com; OneTrust ### First party (1) - Kaltura: 84 requests to kaltura.com; Amazon CloudFront, Amazon Web Services, Draftpress HFCM, Google Tag Manager, HSTS, Kaltura, Microsoft Clarity, MySQL, Nginx, Open Graph, PHP, Priority Hints, RSS, Swiper, WP Rocket 3.23.4, WordPress, WordPress Block Editor, Yoast SEO 28.5, Yoast SEO Premium 28.5 1 tracked company loaded by the homepage is not in Kaltura's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (4) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Blackboard](https://thirdpartyindex.com/vendors/blackboard.md): Kaltura products - [Infobase](https://thirdpartyindex.com/vendors/infobase.md): Core Product; Video Platform and Media Hosting - [Whova](https://thirdpartyindex.com/vendors/whova.md): Video Cloud Platform - [Yotpo](https://thirdpartyindex.com/vendors/yotpo.md): Video hosting ## Service status Incidents it reported on its own status page. - Last 90 days: 1 reported incidents (0 major or critical, 1 minor, 0 with no impact stated) - Typical time to resolve: 7 h 17 min - Status page last read: 2026-11-12 - 2026-09-16: Access to Support portal (minor) - 2026-07-16: Kaltura General Service Issue (minor) - 2026-05-04: Customer Care Portal - Ticket Creation (Kaltura-Facing) (minor) - 2026-03-03: Analytics Degradation (minor) - 2025-12-05: Kaltura General Service Issue (major) ## Incidents reported by Kaltura's subprocessors Incidents reported in the last 30 days on their own status pages by 17 vendors Kaltura lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported GPT-image-2.5 and 2.6 Sunburst & Flare High error rate (minor) - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Kaltura lists as a subprocessor, reported INC20000347 (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Coralogix](https://thirdpartyindex.com/vendors/coralogix#status), which Kaltura lists as a subprocessor, reported US2 Region pull integrations (no impact stated) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey#status), which Kaltura lists as a subprocessor, reported PROD-TEST - THIS IS A TEST - PLEASE IGNORE, (no impact stated) - 2026-11-11: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage 50 Cloud (US) - Partial Outage (major) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Coralogix](https://thirdpartyindex.com/vendors/coralogix#status), which Kaltura lists as a subprocessor, reported Log threshold alerts not evaluating on EU2 region (no impact stated) - 2026-11-10: [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey#status), which Kaltura lists as a subprocessor, reported TEST INCIDENT #2 (major) - 2026-11-10: [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey#status), which Kaltura lists as a subprocessor, reported TEST INCIDENT #1 (no impact stated) - 2026-11-10: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage.com Websites - Degraded Performance (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Kaltura lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-10: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage Intacct - Partial Outage (minor) - 2026-11-10: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage Business Cloud Accounting (UKI) - Operational (major) - 2026-11-10: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage Connect - Partial Outage (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Brightpearl - Partial Outage (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Kaltura lists as a subprocessor, reported INC20000337 (minor) - 2026-11-07: [Sigma](https://thirdpartyindex.com/vendors/sigma#status), which Kaltura lists as a subprocessor, reported Degraded performance in AWS US-WEST-2 hosted organizations (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Kaltura lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Kaltura lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major) - 2026-11-06: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Certificates Renewal Sage 50 / 200 / Payroll - Operational (no impact stated) - 2026-11-06: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage Token Service - Degraded Performance (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage 50 US/CA Authentication Issues - Operational (no impact stated) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-05: [Sigma](https://thirdpartyindex.com/vendors/sigma#status), which Kaltura lists as a subprocessor, reported Service degradation in GCP-US-hosted organizations (no impact stated) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Brightpearl - Partial Outage (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Kaltura lists as a subprocessor, reported Property Manager Property Activation Errors (no impact stated) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported AutoEntry - Core (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [Descript](https://thirdpartyindex.com/vendors/descript#status), which Kaltura lists as a subprocessor, reported Avatar Outage (critical) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Kaltura lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kaltura lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Kaltura lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Kaltura lists as a subprocessor, reported Slow Fin Procedures (minor) - 2026-10-30: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Kaltura lists as a subprocessor, reported Customer Security Advisory: CVE-2026-98432 (no impact stated) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Remote Data Access (RDA) NA - Degraded Performance (no impact stated) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage Expense Management - Partial Outage (minor) - 2026-10-29: [Descript](https://thirdpartyindex.com/vendors/descript#status), which Kaltura lists as a subprocessor, reported Increased latency for agent API jobs (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage Intacct - Operational (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Kaltura lists as a subprocessor, reported INC20000319 (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kaltura lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey#status), which Kaltura lists as a subprocessor, reported Errors occurring across the site (critical) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Brightpearl - Partial Outage (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Brightpearl - Operational (minor) - 2026-10-28: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Ciel Données Mobiles for Sage 50 FR - Operational (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage Intacct - Operational (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage FRP 1000 (FR) - Partial Outage (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Idomoo Personalized Video](https://thirdpartyindex.com/vendors/idomoo-personalized-video#status), which Kaltura lists as a subprocessor, reported Service Update: Video Generation (no impact stated) - 2026-10-27: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage 300 People Managed Services - Operational (minor) - 2026-10-27: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Kaltura lists as a subprocessor, reported Performance Degradation for Customers in Mumbai and Chennai (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Kaltura lists as a subprocessor, reported Enterprise Application Access (EAA) Connector Issues (minor) - 2026-10-27: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage Intacct - Partial Outage (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage Expense Management - Partial Outage (minor) - 2026-10-26: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage Expense Management CapitalOne - Partial Outage (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Descript](https://thirdpartyindex.com/vendors/descript#status), which Kaltura lists as a subprocessor, reported Generate Layout is down (major) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Kaltura lists as a subprocessor, reported Edge Delivery issues between Indonesia and Singapore (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kaltura lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Cloudinary](https://thirdpartyindex.com/vendors/cloudinary#status), which Kaltura lists as a subprocessor, reported Notice regarding recently-reported Ruby regular expression vulnerabilities (CVE-2026-89078, CVE-2026-93577, CVE-2026-97229, CVE-2026-110264) (no impact stated) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Kaltura lists as a subprocessor, reported Industry-wide PHP and Node.js security update (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Idomoo Personalized Video](https://thirdpartyindex.com/vendors/idomoo-personalized-video#status), which Kaltura lists as a subprocessor, reported Service Update: Video Generation (no impact stated) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Kaltura lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which Kaltura lists as a subprocessor, reported Elevated latency for instant voice cloning (minor) - 2026-10-23: [Idomoo Personalized Video](https://thirdpartyindex.com/vendors/idomoo-personalized-video#status), which Kaltura lists as a subprocessor, reported Service Update: Video Generation (no impact stated) - 2026-10-23: [Idomoo Personalized Video](https://thirdpartyindex.com/vendors/idomoo-personalized-video#status), which Kaltura lists as a subprocessor, reported Service Update: Video Generation (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage Business Cloud Accounting (UKI) - Partial Outage (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Kaltura lists as a subprocessor, reported Customer Security Advisory: Brotli Remote Code Execution Vulnerabilities \[CVE-2026-111497\] (no impact stated) - 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Kaltura lists as a subprocessor, reported Elevated SFDC errors for few customers (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kaltura lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Kaltura lists as a subprocessor, reported Customer Security Advisory: Critical F5/NGINX Out-of-Band Vulnerabilities (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage RTX (EU) - RTX (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Idomoo Personalized Video](https://thirdpartyindex.com/vendors/idomoo-personalized-video#status), which Kaltura lists as a subprocessor, reported Service Update: Video Generation (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Idomoo Personalized Video](https://thirdpartyindex.com/vendors/idomoo-personalized-video#status), which Kaltura lists as a subprocessor, reported Service Update: Video Generation (no impact stated) - 2026-10-22: [Idomoo Personalized Video](https://thirdpartyindex.com/vendors/idomoo-personalized-video#status), which Kaltura lists as a subprocessor, reported Service Update: Video Generation (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage Business Cloud Accounting (UKI) - Operational (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kaltura lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which Kaltura lists as a subprocessor, reported Managed Agents with OpenAI LLMs may see degraded performance (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Kaltura lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage HCM (Criterion) - Operational (no impact stated) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Kaltura lists as a subprocessor, reported Edge Delivery Secure CDN platform at Risk of Capacity Issues (no impact stated) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Kaltura lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Cloudinary](https://thirdpartyindex.com/vendors/cloudinary#status), which Kaltura lists as a subprocessor, reported Notice regarding recently-reported PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619 (no impact stated) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Kaltura lists as a subprocessor, reported Web Security Analytics, Reporting and Configuration Deployment Issues (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Kaltura lists as a subprocessor, reported Customer Security Advisory: PHP Remote Code Execution Vulnerabilities (no impact stated) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Kaltura lists as a subprocessor, reported NetStorage issues in Los Angeles (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage HCM (Criterion) - Operational (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Kaltura lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Generation Experts Connector Cloud (FR) - Operational (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kaltura lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Brightpearl - Operational (no impact stated) - 2026-10-20: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Online Help Center (FR) - Operational (minor) - 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Kaltura lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kaltura lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Kaltura lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage Business Cloud Payroll South Africa - Partial Outage (no impact stated) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage 200 Standard (UKI) - Operational (minor) - 2026-10-19: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Brightpearl - Operational (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Kaltura lists as a subprocessor, reported INC20000290 (minor) - 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-18: [Coralogix](https://thirdpartyindex.com/vendors/coralogix#status), which Kaltura lists as a subprocessor, reported Custom dashboards unavailable on EU2 (major) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-17: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage Expense Management Mobile - Operational (minor) - 2026-10-17: [Idomoo Personalized Video](https://thirdpartyindex.com/vendors/idomoo-personalized-video#status), which Kaltura lists as a subprocessor, reported Service Update: Video Generation (no impact stated) - 2026-10-17: [Idomoo Personalized Video](https://thirdpartyindex.com/vendors/idomoo-personalized-video#status), which Kaltura lists as a subprocessor, reported Service Update: Video Generation (no impact stated) - 2026-10-17: [Idomoo Personalized Video](https://thirdpartyindex.com/vendors/idomoo-personalized-video#status), which Kaltura lists as a subprocessor, reported Service Update: Video Generation (no impact stated) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage Expense Management - Partial Outage (minor) - 2026-10-16: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage Intacct - Degraded Performance (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Cloudinary](https://thirdpartyindex.com/vendors/cloudinary#status), which Kaltura lists as a subprocessor, reported Issues accessing the Cloudinary web UI (major) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Kaltura lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which Kaltura lists as a subprocessor, reported Playground unavailable (critical) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kaltura lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kaltura lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Brightpearl - Partial Outage (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kaltura lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Kaltura lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Idomoo Personalized Video](https://thirdpartyindex.com/vendors/idomoo-personalized-video#status), which Kaltura lists as a subprocessor, reported Service Update: Video Generation (no impact stated) - 2026-10-14: [Coralogix](https://thirdpartyindex.com/vendors/coralogix#status), which Kaltura lists as a subprocessor, reported Ingestion Delays Across All Pipelines in the US3 Region (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kaltura lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey#status), which Kaltura lists as a subprocessor, reported Login and signup issues (no impact stated) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Kaltura lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported Sage Intacct - Partial Outage (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Kaltura lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Kaltura lists as a subprocessor, reported E-invoicing France - invoicing France (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/kaltura --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api