# kapa.ai

[7 tracked vendors](https://thirdpartyindex.com/vendors/kapa-ai#used-by) name kapa.ai as a subprocessor, including [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse), [Langfuse](https://thirdpartyindex.com/vendors/langfuse) and [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb). We have not found a subprocessor list published by kapa.ai. We monitor 5 of its documents, which we last checked on 2026-11-11.

kapa.ai (kapa.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/kapa-ai
- Documents last verified: 2026-11-11
- Category: ai
- Transparency rating: 36/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 7 tracked vendors rely on it directly, 273 within two hops, 1973 within three
- Cite as: kapa.ai, Third Party Index, https://thirdpartyindex.com/vendors/kapa-ai (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Data processing addendum | https://www.kapa.ai/content/dpa | 2026-11-11 | 2026-10-05 |
| Privacy policy | https://www.kapa.ai/content/privacy-policy | 2026-11-11 | 2026-11-07 |
| Terms | https://www.kapa.ai/content/terms-of-service | 2026-11-11 | 2026-11-07 |
| Security page | https://www.kapa.ai/security | 2026-11-11 | 2026-11-07 |
| Status page | https://kapaai.trust.pagerduty.com/posts/dashboard | 2026-11-11 | 2026-10-26 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

kapa.ai's homepage made 155 requests to 22 domains, 12 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

12 third parties by category: Analytics 7 (Meta, Factors.ai, posthog, Reo.Dev, LinkedIn, Leadfeeder, RB2B); Advertising 1 (Google Cloud); Marketing automation 1 (Dreamdata); Cookie compliance 1 (Cookiebot); Page builders 1 (Framer); Security 1 (hCaptcha). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (12)

- Framer: 59 requests to framerusercontent.com, framer.com; Framer Sites
- Google Cloud: 30 requests to google.com, doubleclick.net, googletagmanager.com, gstatic.com, google-analytics.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- Meta: 17 requests to facebook.com, facebook.net, capi-automation.s3.us-east-2.amazonaws.com; Facebook Pixel 2.9.435
- hCaptcha: 7 requests to hcaptcha.com; hCaptcha 1
- Factors.ai: 6 requests to factors.ai; Factors.ai
- posthog: 5 requests to posthog.com; PostHog
- Cookiebot: 4 requests to cookiebot.com; Cookiebot 1
- Reo.Dev: 4 requests to reo.dev; Reo.Dev
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Dreamdata: 2 requests to dreamdata.cloud; Dreamdata
- Leadfeeder: 2 requests to lfeeder.com; Leadfeeder
- RB2B: 1 request to b2bjsstore.s3.us-west-2.amazonaws.com; RB2B

### Unknown (1)

Domains not identified yet: stape.cloud

### First party (1)

- kapa.ai: 7 requests to kapa.ai; Google Font API, HSTS, HTTP/3, Kapa.ai, Linkedin Ads, Open Graph, Priority Hints, Prism, React, Sentry, core-js 3.32.2

9 tracked companies loaded by the homepage are not in kapa.ai's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (7)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Airbyte](https://thirdpartyindex.com/vendors/airbyte.md): AI integrated with our support platform; Customer Support
- [Allvue Systems](https://thirdpartyindex.com/vendors/allvue-systems.md)
- [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse.md): Support deflection with AI
- [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb.md): AI-Powered help and information retrieval
- [Langfuse](https://thirdpartyindex.com/vendors/langfuse.md): Support deflection with AI
- [Netlify](https://thirdpartyindex.com/vendors/netlify.md): AI Servces; AI assistant trained on developer documentation that answers technical questions for developers and support teams.
- [Prisma](https://thirdpartyindex.com/vendors/prisma.md): AI Search; Index and categorize Prisma's public facing documentation in order to provide users with AI-based answers to their questions.

## Service status

Incidents it reported on its own status page.

- Last 72 days: 1 reported incidents (1 major or critical, 0 minor, 0 with no impact stated)
- Typical time to resolve: 10 h 59 min
- Status page last read: 2026-11-12
- 2026-09-01: Degraded chat performance - resolved (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
