# Keepit

Keepit (keepit.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/keepit
- Documents last verified: 2026-10-02
- Transparency rating: 44/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Cite as: Keepit, Third Party Index, https://thirdpartyindex.com/vendors/keepit (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.keepit.com/trust-center/ | 2026-10-02 | 2026-10-01 |
| Data processing addendum | https://www.keepit.com/data-processing-agreement/ | 2026-10-02 | 2026-10-01 |
| Privacy policy | https://www.keepit.com/privacy-policy/ | 2026-10-02 | 2026-10-01 |
| Terms | https://www.keepit.com/terms-of-service/ | 2026-10-02 | 2026-10-01 |
| Security page | https://www.keepit.com/security/ | 2026-10-02 | 2026-10-01 |
| Status page | https://status.keepit.com/ | 2026-10-02 | 2026-10-02 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 4 reported incidents (1 major or critical, 2 minor, 1 with no impact stated)
- Typical time to resolve: 21 h 40 min
- Status page last read: 2026-10-02
- Its status page says now: Partially Degraded Service (affected: Denmark, Copenhagen (dk-co): degraded performance, United States, Washington DC (us-dc): degraded performance, Australia, Sydney (au-sy): degraded performance, United Kingdom, London (uk-ld): degraded performance, Germany, Frankfurt (de-fr): degraded performance, Canada, Toronto (ca-tr): degraded performance, Switzerland, Zurich (ch-zh): degraded performance)
- Under way: Backup Issue — Microsoft 365 Exchange Connector (minor), since 2026-10-01 18:58 UTC
- 2026-10-01: Backup Issue — Microsoft 365 Exchange Connector (minor)
- 2026-08-25: Intermittent Connectivity Issues — DE/FR Region (no impact stated)
- 2026-08-20: Backup Job Failures – CH Region (major)
- 2026-07-22: Failed Jobs - DK Region (minor)
- 2026-05-20: Degraded Browsing and Indexing in US-DC (minor)
- 2026-05-05: Frankfurt Datacenter Connectivity Disruption (no impact stated)
- 2026-04-15: Microsoft Teams Chat Backups Failing for Some Users (minor)
- 2026-03-19: Keepit A/S is appointing a new internal sub-processor (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api