# Khoros Khoros declares [37 subprocessors](https://thirdpartyindex.com/vendors/khoros#subprocessors) in [its subprocessor list](https://community.khoros.com/kb/supportinformation/what-companies-are-subprocessors-to-khoros/207777), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/205246)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare) and [Salesforce](https://thirdpartyindex.com/vendors/salesforce). No published changes since we first read it on 2026-10-26. [2 tracked vendors](https://thirdpartyindex.com/vendors/khoros#used-by) name Khoros as a subprocessor, including [Adobe](https://thirdpartyindex.com/vendors/adobe) and [FICO](https://thirdpartyindex.com/vendors/fico). Khoros (khoros.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/khoros - Documents last verified: 2026-11-11 - Transparency rating: 67/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 25 tracked vendors directly, 150 within two hops, 454 within three; 2 tracked vendors rely on it directly, 45 within two hops, 183 within three - Cite as: Khoros, Third Party Index, https://thirdpartyindex.com/vendors/khoros (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://khoros.ai/trust-center/ | 2026-11-11 | 2026-10-23 | | Subprocessor list | https://community.khoros.com/kb/supportinformation/what-companies-are-subprocessors-to-khoros/207777 | 2026-11-11 | 2026-11-03 | | Privacy policy | https://khoros.ai/privacy/ | 2026-11-11 | 2026-10-23 | | Terms | https://khoros.ai/website-terms-use/ | 2026-11-11 | 2026-10-23 | ## Subprocessors (37) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Airship](https://thirdpartyindex.com/vendors/airship.md) | Mobile push notifications which might contain PII | Customer: Worldwide; Data Hosting: USA, EU | 2026-10-26 | | [Akamai Technologies](https://thirdpartyindex.com/vendors/akamai.md) | Content delivery network | Customer: Worldwide; Data Hosting: Worldwide (location list at: https://www.akamai.com/us/en/locations.jsp) | 2026-10-26 | | [Akismet](https://thirdpartyindex.com/vendors/automattic.md) | Spam detection | Customer: Worldwide; Data Hosting: USA and Australia | 2026-10-26 | | [Atlassian (Jira)](https://thirdpartyindex.com/vendors/atlassian.md) | Product support tool for Professional Services issue tracking and project management | Customer: Worldwide; Data Hosting: USA | 2026-10-26 | | [Auth0](https://thirdpartyindex.com/vendors/okta.md) | User authentication | Customer: Worldwide; Data Hosting: Germany | 2026-10-26 | | AWS Australia | Cloud hosting | Customer: APAC Customers\*; Customer: APAC\*\* Customers; Data Hosting: Australia | 2026-10-26 | | AWS EU West 1 | Cloud hosting | Customer: Worldwide; Data Hosting: Amsterdam, Germany, and Luxembourg | 2026-10-26 | | AWS Ireland | Cloud hosting | Customer: EMEA Customers; Customer: EMEA Customers\*; Customer: Worldwide; Data Hosting: Ireland | 2026-10-26 | | AWS USA | Cloud hosting | Customer: EMEA/APAC Customers solely for authentication data\*; Customer: USA and Canada Customers; Customer: USA, Canada, and APAC\*\* Customers; Customer: Worldwide; Data Hosting: USA | 2026-10-26 | | [Box](https://thirdpartyindex.com/vendors/box.md) | File storage for Customers using the “File Preview Feature” | Customer: Worldwide; Data Hosting: USA | 2026-10-26 | | [Brightcove](https://thirdpartyindex.com/vendors/brightcove.md) | Video playback and storage | Customer: Worldwide; Data Hosting: USA, Australia, Mexico, Singapore, UK, Spain, France, Germany, and Sweden | 2026-10-26 | | Clarotest Consulting Lab S.R.L. | Some access to customer data as part of outage mitigation | Customer: Worldwide; Data Hosting: Argentina | 2026-10-26 | | Cloud Elements | API integration platform for CRM | Customer: Worldwide; Data Hosting: USA and Ireland | 2026-10-26 | | [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Web firewall and CDN | Customer: Worldwide; Data Hosting: Worldwide | 2026-10-26 | | Crossover Markets, LLC | Recruiting, HR services | Customer: Worldwide; Data Hosting: USA | 2026-10-26 | | [Customer.io](https://thirdpartyindex.com/vendors/customer-io.md) | CRM | Customer: Worldwide; Data Hosting: USA | 2026-10-26 | | [Domo](https://thirdpartyindex.com/vendors/domo.md) | Business intelligence and data visualization tool | Customer: Worldwide; Data Hosting: USA | 2026-10-26 | | ESW Operations, LLC | Customer support platform | Customer: Worldwide; Data Hosting: EU | 2026-10-26 | | ETI | Migrations | Customer: Worldwide; Data Hosting: Bulgaria, Italy, and UK | 2026-10-26 | | [Fastly](https://thirdpartyindex.com/vendors/fastly.md) | Content delivery network | Customer: Worldwide; Data Hosting: Worldwide (location list at: https://www.fastly.com/network-map) | 2026-10-26 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Email and document management | Customer: Worldwide; Data Hosting: USA/EU | 2026-10-26 | | [Google Ads (and analytics)](https://thirdpartyindex.com/vendors/google-cloud.md) | Advertising | Customer: Worldwide; Data Hosting: USA | 2026-10-26 | | [Litmos](https://thirdpartyindex.com/vendors/litmos.md) | Learning management system used to host product training content | Customer: Worldwide; Data Hosting: USA | 2026-10-26 | | [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md) | Database management | Customer: Worldwide; Data Hosting: Belgium | 2026-10-26 | | [Pendo](https://thirdpartyindex.com/vendors/pendo.md) | In-app help, guidance, and announcements | Customer: Worldwide; Data Hosting: USA | 2026-10-26 | | [Read AI, Inc.](https://thirdpartyindex.com/vendors/read-ai.md) | Meeting assistant, used for recording, taking notes and summarizing meetings | Customer: Worldwide; Data Hosting: USA | 2026-10-26 | | [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer relationship management | Customer: Worldwide; Data Hosting: USA | 2026-10-26 | | [SendGrid (Twilio)](https://thirdpartyindex.com/vendors/sendgrid.md) | Email provider; Email service provider used to send emails; Email services provider used to send emails | Customer: Worldwide; Data Hosting: USA; Data Hosting: USA, UK, India, and Japan | 2026-10-26 | | [Sentry.io](https://thirdpartyindex.com/vendors/sentry.md) | Error reporting | Customer: Worldwide; Data Hosting: USA | 2026-10-26 | | [Sumo Logic](https://thirdpartyindex.com/vendors/sumo-logic.md) | Log collection and storage | Customer: APAC Customers; Customer: USA, Canada, and EMEA Customers; Customer: Worldwide; Data Hosting: Australia; Data Hosting: USA | 2026-10-26 | | Sunshine Conversations | Extends conversational capabilities | Customer: Worldwide; Data Hosting: USA and EU | 2026-10-26 | | [Talkwalker](https://thirdpartyindex.com/vendors/hootsuite.md) | Deep listening services for select Strategic Services Customers | Customer: Worldwide; Data Hosting: EU (Germany) | 2026-10-26 | | [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Provides programmable communication products and services, primarily in the form of APIs | Customer: Worldwide; Data Hosting: USA | 2026-10-26 | | [Vertex AI (Google Cloud)](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | Provides advanced machine learning to enhance Khoros Bot and Agent Assist functionality, including large language models (LLMs) | Customer: APAC Customers; Customer: EMEA Customers; Customer: US and Canada Customers; Data Hosting: Australia; Data Hosting: UK; Data Hosting: USA (Oregon) | 2026-10-26 | | [VoiceFlow, Inc.](https://thirdpartyindex.com/vendors/voiceflow.md) | Support Chatbot | Customer: Worldwide; Data Hosting: Canada | 2026-10-26 | | [Workato](https://thirdpartyindex.com/vendors/workato.md) | System integration | Customer: Worldwide; Data Hosting: USA | 2026-10-26 | | [Zencoder (Brightcove)](https://thirdpartyindex.com/vendors/zencoder.md) | Video transcoding; Although it does not handle PII, it may have access to unreleased marketing assets | Customer: Worldwide; Data Hosting: USA, Australia, Mexico, Singapore, UK, Spain, France, Germany, and Sweden | 2026-10-26 | Read from ([evidence](https://thirdpartyindex.com/evidence/159055)). CSV: https://thirdpartyindex.com/vendors/khoros/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ## Web Technologies Khoros's homepage made 101 requests to 19 domains, and 9 services controlled by another company. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 9 third parties by category: CDN 3 (Cloudflare, UNPKG; usually detected as CDN: jQuery); Analytics 2 (HubSpot, Smartlook); Advertising 1 (usually detected as Advertising: Google Cloud); Documentation 1 (MyPersonas); JavaScript libraries 1 (jsDelivr); Translation 1 (usually detected as Translation: Weglot). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (9) - MyPersonas: 11 requests to mypersonas.ai; MyPersonas - Google Cloud: 9 requests to fonts.googleapis.com, gstatic.com (its subprocessor list names it too) - HubSpot: 8 requests to hs-banner.com, hscollectedforms.net, hs-analytics.net, hs-scripts.com, hsforms.com, hubspot.com; HubSpot, HubSpot Analytics - Cloudflare: 5 requests to cloudflare.com; FancyBox 3.5.7, cdnjs (its subprocessor list names it too) - jsDelivr: 5 requests to jsdelivr.net; Select2, Slick, jsDelivr - UNPKG: 4 requests to unpkg.com; Popper 2, Tippy.js 6, Unpkg - Smartlook: 2 requests to smartlook.com; Smartlook - Weglot: 1 request to weglot.com - jQuery: 1 request to jquery.com ### Affiliates (1) - IgniteTech: 4 requests to ignitetechai.wpenginepowered.com, ignitetechdev.wpenginepowered.com ### First party (1) - Khoros: 51 requests to khoros.ai, khorosstg.wpenginepowered.com; Autoptimize, Cloudflare, Elementor, GSAP 3.12.2, Google Font API, Google Tag Manager, HSTS, HTTP/3, HubSpot Cookie Policy Banner, MySQL, Open Graph, PHP, Priority Hints, RSS, Speculative Loading 1.7.0, Swiper, Twitter Emoji (Twemoji), WP Engine, WordPress, Yoast SEO, core-js 3.46.0, imagesLoaded 5.0.0, jQuery 3.7.1, jQuery Migrate 3.4.1, jQuery UI 1.14.2 2 tracked companies loaded by the homepage are not in Khoros's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (2) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Adobe](https://thirdpartyindex.com/vendors/adobe.md): Khoros helps Adobe provide a platform for community-based support, where users can reach out to ask questions or address issues. Khoros provides customer engage… - [FICO](https://thirdpartyindex.com/vendors/fico.md): Community platform services, online content management, moderation and analytics, with respect to Fair Isaac Products and SaaS Services ## Incidents reported by Khoros's subprocessors Incidents reported in the last 30 days on their own status pages by 14 vendors Khoros lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Automattic](https://thirdpartyindex.com/vendors/automattic#status), which Khoros lists as a subprocessor, reported "Spacefast API (Spacefast)" is Down (major) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [Voiceflow](https://thirdpartyindex.com/vendors/voiceflow#status), which Khoros lists as a subprocessor, reported Atlas Unavailable (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Khoros lists as a subprocessor, reported US issues feed throwing intermittent errors (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Khoros lists as a subprocessor, reported Account emails not being delivered (major) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Khoros lists as a subprocessor, reported EU region replay ingestion latency (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [Sumo Logic](https://thirdpartyindex.com/vendors/sumo-logic#status), which Khoros lists as a subprocessor, reported Problem with Cloud SIEM Processing in North America 2 (US2) (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-09: [Read AI](https://thirdpartyindex.com/vendors/read-ai#status), which Khoros lists as a subprocessor, reported Meeting reports delayed (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [Sumo Logic](https://thirdpartyindex.com/vendors/sumo-logic#status), which Khoros lists as a subprocessor, reported Problem with Cloud SIEM Processing in North America 2 (US2) (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-06: [Customer.io](https://thirdpartyindex.com/vendors/customer-io#status), which Khoros lists as a subprocessor, reported Customers are Unable to add new Email Sending Domains (major) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Automattic](https://thirdpartyindex.com/vendors/automattic#status), which Khoros lists as a subprocessor, reported "Spacefast API (Spacefast)" is Down (major) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-05: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Khoros lists as a subprocessor, reported API Platform Performance Degradation (minor) - 2026-11-05: [Sumo Logic](https://thirdpartyindex.com/vendors/sumo-logic#status), which Khoros lists as a subprocessor, reported Problem with Cloud SIEM APIs in North America 2 (US2) (major) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Khoros lists as a subprocessor, reported Ingestion delays across all data (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Automattic](https://thirdpartyindex.com/vendors/automattic#status), which Khoros lists as a subprocessor, reported "Beeper" is Down (major) - 2026-11-04: [Pendo](https://thirdpartyindex.com/vendors/pendo#status), which Khoros lists as a subprocessor, reported Degradation of Account and Visitor Reports (critical) - 2026-11-04: [Box](https://thirdpartyindex.com/vendors/box#status), which Khoros lists as a subprocessor, reported \[Minor\] Issue with Box AI (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Khoros lists as a subprocessor, reported Property Manager Property Activation Errors (no impact stated) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Khoros lists as a subprocessor, reported Delays in spans and transactions processing (major) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Khoros lists as a subprocessor, reported Sentry.io dashboard and API is down (critical) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-02: [Read AI](https://thirdpartyindex.com/vendors/read-ai#status), which Khoros lists as a subprocessor, reported Read AI is experiencing a service disruption. (major) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Khoros lists as a subprocessor, reported Sentry dashboard is down (critical) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Hootsuite](https://thirdpartyindex.com/vendors/hootsuite#status), which Khoros lists as a subprocessor, reported Delays in Listening data and Reddit content in Nest (no impact stated) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-30: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Khoros lists as a subprocessor, reported Webhooks Performance Degradation (minor) - 2026-10-30: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Khoros lists as a subprocessor, reported Customer Security Advisory: CVE-2026-98432 (no impact stated) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Khoros lists as a subprocessor, reported Intermittent errors in knowledge base search (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Khoros lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Customer.io](https://thirdpartyindex.com/vendors/customer-io#status), which Khoros lists as a subprocessor, reported Customer.io UI is currently unavailable for some customers (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Khoros lists as a subprocessor, reported Issue with Genie Conversation History and AIRO Chats (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Khoros lists as a subprocessor, reported Performance Degradation for Customers in Mumbai and Chennai (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Khoros lists as a subprocessor, reported Enterprise Application Access (EAA) Connector Issues (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Khoros lists as a subprocessor, reported Edge Delivery issues between Indonesia and Singapore (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Khoros lists as a subprocessor, reported Customer Security Advisory: Brotli Remote Code Execution Vulnerabilities \[CVE-2026-111497\] (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Khoros lists as a subprocessor, reported Customer Security Advisory: Critical F5/NGINX Out-of-Band Vulnerabilities (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Khoros lists as a subprocessor, reported Edge Delivery Secure CDN platform at Risk of Capacity Issues (no impact stated) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Khoros lists as a subprocessor, reported Increased latency processing integration webhooks (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Khoros lists as a subprocessor, reported Web Security Analytics, Reporting and Configuration Deployment Issues (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Khoros lists as a subprocessor, reported Customer Security Advisory: PHP Remote Code Execution Vulnerabilities (no impact stated) - 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Khoros lists as a subprocessor, reported NetStorage issues in Los Angeles (minor) - 2026-10-21: [Automattic](https://thirdpartyindex.com/vendors/automattic#status), which Khoros lists as a subprocessor, reported "Jetpack API (Jetpack)" is Down (major) - 2026-10-21: [Automattic](https://thirdpartyindex.com/vendors/automattic#status), which Khoros lists as a subprocessor, reported Edge Services Disruption (major) - 2026-10-21: [Automattic](https://thirdpartyindex.com/vendors/automattic#status), which Khoros lists as a subprocessor, reported PHP Critical Security Updates (no impact stated) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Khoros lists as a subprocessor, reported Sentry.io not loading in US region (critical) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Khoros lists as a subprocessor, reported Sentry.io not loading (major) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Khoros lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Khoros lists as a subprocessor, reported Genie and AIRO Not Responding in Workato UI (no impact stated) - 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Khoros lists as a subprocessor, reported Log Processing Service Degradation (minor) - 2026-10-20: [Box](https://thirdpartyindex.com/vendors/box#status), which Khoros lists as a subprocessor, reported \[Medium\] Issue with multiple Box Services (major) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Khoros lists as a subprocessor, reported Sentry is down (critical) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Automattic](https://thirdpartyindex.com/vendors/automattic#status), which Khoros lists as a subprocessor, reported "Tumblr Sites (Tumblr)" is Down (major) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Khoros lists as a subprocessor, reported Errors in AI by Workato Analyze text action (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Sumo Logic](https://thirdpartyindex.com/vendors/sumo-logic#status), which Khoros lists as a subprocessor, reported Problem with Billing and Account Management in North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE) (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Automattic](https://thirdpartyindex.com/vendors/automattic#status), which Khoros lists as a subprocessor, reported WP Cloud - DFW cooling issues (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Box](https://thirdpartyindex.com/vendors/box#status), which Khoros lists as a subprocessor, reported \[Major\] Issue with Box Drive (major) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Khoros lists as a subprocessor, reported Issues with AI by Workato (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Khoros lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [Hootsuite](https://thirdpartyindex.com/vendors/hootsuite#status), which Khoros lists as a subprocessor, reported Help Center Content Translations (no impact stated) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Khoros lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/khoros --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api