# Kixie

Kixie (kixie.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/kixie
- Documents last verified: 2026-10-03
- Transparency rating: 24/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Cite as: Kixie, Third Party Index, https://thirdpartyindex.com/vendors/kixie (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Privacy policy | https://www.kixie.com/privacy-policy/ | 2026-10-03 | 2026-10-03 |
| Terms | https://www.kixie.com/terms/ | 2026-10-03 | 2026-10-03 |
| Security page | https://www.kixie.com/security/ | 2026-10-03 | 2026-10-03 |
| Status page | https://status.kixie.com/ | 2026-10-03 | 2026-10-03 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 4 reported incidents (2 major or critical, 1 minor, 1 with no impact stated)
- Typical time to resolve: 25 h 14 min
- Status page last read: 2026-10-03
- 2026-09-04: Degraded Call Audio Quality (no impact stated)
- 2026-08-17: SMS and Call Automation API Currently Unavailable (major)
- 2026-08-12: Call Duration Time Set to 0:00 (major)
- 2026-07-21: AI Insights Currently Unavailable (minor)
- 2026-07-02: Calls Disconnecting Shortly After Connection (major)
- 2026-06-24: PowerLists Not Loading (no impact stated)
- 2026-06-17: SMS Unavailable for Some Phone Numbers (major)
- 2026-06-05: Call Issues (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api