# Klevu

Klevu (klevu.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/klevu
- Documents last verified: 2026-10-08
- Transparency rating: 68/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 5/7 (partial); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 0/6 (not found); security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 16 tracked vendors directly, 127 within two hops, 383 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Klevu, Third Party Index, https://thirdpartyindex.com/vendors/klevu (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://klevu.com/sub-processors/ | 2026-10-08 | 2026-10-08 |
| Data processing addendum | https://klevu.com/data-processing-addendum/ | 2026-10-08 | 2026-10-08 |
| Status page | https://status.klevu.com/ | 2026-10-08 | 2026-10-08 |

## Subprocessors (19)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | United States | 2026-10-08 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Content Delivery Network, security, and DNS services for web traffic. | United States | 2026-10-08 |
| Fireflies | Used to store customer calls when they've been recorded for training and monitoring. | United States | 2026-10-08 |
| [GleSYS](https://thirdpartyindex.com/vendors/glesys.md) | — | Sweden | 2026-10-08 |
| [Gong](https://thirdpartyindex.com/vendors/gong.md) | Used to store customer calls when they've been recorded for training and monitoring. | United States | 2026-10-08 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Used for communication and collaboration internally and with customers. | United States | 2026-10-08 |
| [Hotjar](https://thirdpartyindex.com/vendors/hotjar.md) | Site user/behavior analytics to understand user needs and optimize services and user experience. Only used on the Klevu Merchant Centre (KMC) admin portal. | Malta | 2026-10-08 |
| [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Customer Relationship Management (CRM) and marketing platform. | United States | 2026-10-08 |
| hund.io | Used for notifying customers on service status. | United States | 2026-10-08 |
| [it4INT](https://thirdpartyindex.com/vendors/it4int-server.md) | — | India | 2026-10-08 |
| [Klaviyo](https://thirdpartyindex.com/vendors/klaviyo.md) | Used for personalizing and segmenting website visitors based on segmentation data in Klaviyo. This is only applicable if the Merchant uses Klaviyo. | United States | 2026-10-08 |
| Live Chat | Used for interacting with customers via chat to deal with technical and non-technical issues. | United States | 2026-10-08 |
| [Livestorm](https://thirdpartyindex.com/vendors/livestorm.md) | Used to host and record webinars. | United States | 2026-10-08 |
| [OVH SAS](https://thirdpartyindex.com/vendors/ovh.md) | — | France | 2026-10-08 |
| [Paypal](https://thirdpartyindex.com/vendors/paypal-us.md) | Payment processing platform. | United States | 2026-10-08 |
| [Redswitches](https://thirdpartyindex.com/vendors/redswitches.md) | — | Australia | 2026-10-08 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing platform. | United States | 2026-10-08 |
| [UserFlow](https://thirdpartyindex.com/vendors/userflow.md) | Page navigation and content analytics so that we can provide better onboarding experiences for Klevu customers including guided tours, and personalized content, surveys and feature announcements. | United States | 2026-10-08 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Used for interacting with customers to deal with technical and non-technical issues. | United States | 2026-10-08 |

Read from ([evidence](https://thirdpartyindex.com/evidence/62638)). CSV: https://thirdpartyindex.com/vendors/klevu/subprocessors.csv

### Its own affiliates (3)

- Klevu Oy (Finland; Sweden; United States)
- Klevu India Pvt Ltd (India)
- Klevu UK (United Kingdom)

## Subprocessor of (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api