# Klue

Klue (klue.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/klue
- Documents last verified: 2026-10-07
- Transparency rating: 42/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Cite as: Klue, Third Party Index, https://thirdpartyindex.com/vendors/klue (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Data processing addendum | https://klue.com/terms | 2026-10-07 | 2026-09-30 |
| Privacy policy | https://klue.com/privacy | 2026-10-07 | 2026-09-30 |
| Security page | https://klue.com/product/security | 2026-10-07 | 2026-09-30 |
| security.txt | https://klue.com/.well-known/security.txt | 2026-10-07 | 2026-09-30 |
| Status page | https://kluestatus.com/ | 2026-10-07 | 2026-10-07 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-10-07
- No incidents reported in the last 12 months
- 2026-06-12: Data Sync Integration Issues (major)
- 2026-03-17: slow page loads (major)
- 2026-03-10: platform instability (critical)
- 2026-02-18: platform issues due to Heroku outage (critical)
- 2026-01-28: Elevated Ask Klue Failures and Timeouts (minor)
- 2025-11-18: Cloudflare failing to route requests (major)
- 2025-10-20: Impact from AWS Downtime (critical)

## Security contact

From its security.txt (https://klue.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/23312)):

- Contact: mailto:security@klue.com
- Disclosure policy: https://klue.com/privacy
- Security jobs: https://klue.com/careers
- Languages: en
- Valid until 2030-12-31

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api