# KnowBe4

[7 tracked vendors](https://thirdpartyindex.com/vendors/knowbe4#used-by) name KnowBe4 as a subprocessor, including [Claranet](https://thirdpartyindex.com/vendors/claranet), [Akuity](https://thirdpartyindex.com/vendors/akuity) and [Aztec Software](https://thirdpartyindex.com/vendors/aztec-software). We have not found a subprocessor list published by KnowBe4. We monitor 6 of its documents, which we last checked on 2026-11-11.

KnowBe4 (knowbe4.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/knowbe4
- Documents last verified: 2026-11-11
- Transparency rating: 44/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 7 tracked vendors rely on it directly, 10 within two hops, 23 within three
- Cite as: KnowBe4, Third Party Index, https://thirdpartyindex.com/vendors/knowbe4 (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.knowbe4.com/ | 2026-11-11 | 2026-09-21 |
| Data processing addendum | https://www.knowbe4.com/legal/global-data-processing-addendum | 2026-11-11 | 2026-09-21 |
| Privacy policy | https://www.knowbe4.com/legal/website-privacy-notice | 2026-11-11 | 2026-09-21 |
| Terms | https://www.knowbe4.com/legal/website-terms-of-use | 2026-11-11 | 2026-09-21 |
| Security page | https://www.knowbe4.com/legal/security | 2026-11-11 | 2026-09-21 |
| Status page | https://status.knowbe4.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, SOC 3, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO/IEC 42001, FedRAMP, CSA STAR, Cyber Essentials ([evidence](https://thirdpartyindex.com/evidence/1007))
- Claimed: GDPR, CCPA/CPRA, Data Privacy Framework ([evidence](https://thirdpartyindex.com/evidence/1007))
- FedRAMP Marketplace: Moderate · 22 agency authorizations · since Nov 14, 2023

## Web Technologies

KnowBe4's homepage made 253 requests to 37 domains, 16 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

16 third parties by category: Advertising 5 (Microsoft, Google Cloud, Reddit, Inc., OpenAI; usually detected as Advertising: Xandr); Analytics 5 (HubSpot, G2.com, ZoomInfo, LinkedIn, Cloudflare); Marketing automation 2 (6Sense Insights, Inc., Salesloft); Live chat 1 (Qualified.com, Inc.); Customer data platform 1 (RudderStack); Issue trackers 1 (usually detected as Issue trackers: Sentry); Video players 1 (reviewed: Vimeo). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (16)

- Qualified.com, Inc.: 32 requests to qualified.com; Qualified
- 6Sense Insights, Inc.: 20 requests to 6sc.co, 6sense.com; 6sense
- HubSpot: 19 requests to hubspot.com, hs-banner.com, hubspotusercontent-na1.net, hsforms.com, hs-analytics.net, hs-sites.com, hsadspixel.net, hubapi.com, usemessages.com; HubSpot, HubSpot Analytics, HubSpot Chat
- Microsoft: 14 requests to bing.com, clarity.ms; Microsoft Advertising
- Google Cloud: 12 requests to google.com, doubleclick.net, googletagmanager.com, fonts.googleapis.com, googleadservices.com, gstatic.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- Reddit, Inc.: 8 requests to reddit.com, redditstatic.com; Reddit Ads
- G2.com: 6 requests to g2.com, g2crowd.com; G2 Track Your Prospects
- ZoomInfo: 4 requests to zi-scripts.com, zoominfo.com; Zoominfo
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- OpenAI: 3 requests to openai.com; ChatGPT Ads Measurement Pixel
- Salesloft: 3 requests to salesloft.com; Salesloft
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights
- RudderStack: 1 request to rudderstack.com; Rudderstack
- Sentry: 1 request to sentry.io
- Vimeo: 1 request to vimeo.com
- Xandr: 1 request to adnxs.com

### Unknown (1)

Domains not identified yet: revsure.cloud

### First party (1)

- KnowBe4: 122 requests to knowbe4.com; AOS, Cloudflare, Google Font API, HSTS, HTTP/3, HubSpot CMS Hub, HubSpot Cookie Policy Banner, Microsoft Clarity, Open Graph, Priority Hints, Sentry, Vimeo, jQuery 3.7.1

12 tracked companies loaded by the homepage are not in KnowBe4's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (7)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Akuity](https://thirdpartyindex.com/vendors/akuity.md)
- [Aztec Software](https://thirdpartyindex.com/vendors/aztec-software.md): Security Training and Awareness
- [Claranet](https://thirdpartyindex.com/vendors/claranet.md): Cyber Security: Security Awareness (KnowBe4)
- [Liquidware](https://thirdpartyindex.com/vendors/liquidware.md)
- [SambaNova](https://thirdpartyindex.com/vendors/sambanova.md)
- [VisibleThread](https://thirdpartyindex.com/vendors/visiblethread.md)
- [YuLife](https://thirdpartyindex.com/vendors/yulife.md): Employee management; Security Awareness Training

## Service status

Incidents it reported on its own status page.

- Last 90 days: 19 reported incidents (6 major or critical, 11 minor, 2 with no impact stated)
- Typical time to resolve: 6 h 5 min
- Status page last read: 2026-11-12
- 2026-11-06: Prevent & Protect - Email delivery issues (critical)
- 2026-11-02: Defend Email Processing Delays (no impact stated)
- 2026-10-31: Defend - Inbound Mail Errors (minor)
- 2026-10-20: Prevent - Missing New Domain Registration Advice (minor)
- 2026-10-13: Console Login Issues (critical)
- 2026-10-13: Prevent and Protect - Web Add-in Send Issues (EU Only) (major)
- 2026-09-28: Prevent and Protect Degraded Performance (US Instances) (minor)
- 2026-09-24: Protect & Prevent Degraded Performance - US (minor)

## Recent changes

Changes to its documents and subprocessor list since monitoring began.

- 2026-10-16: Changed registry listing: fedramp:FR2201340492 ([evidence](https://thirdpartyindex.com/evidence/110560))

Feed: https://thirdpartyindex.com/vendors/knowbe4/changes.atom

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
