# Kolide Kolide declares [16 subprocessors](https://thirdpartyindex.com/vendors/kolide#subprocessors) in [its subprocessor list](https://www.kolide.com/legal/sub-processors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/218496)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Stripe](https://thirdpartyindex.com/vendors/stripe). No published changes since we first read it on 2026-09-22. [1 tracked vendor](https://thirdpartyindex.com/vendors/kolide#used-by), [1Password](https://thirdpartyindex.com/vendors/1password), names Kolide as a subprocessor. Kolide (kolide.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/kolide - Documents last verified: 2026-11-11 - Transparency rating: 73/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 0/8 (partial); Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 16 tracked vendors directly, 174 within two hops, 511 within three; 1 tracked vendors rely on it directly, 23 within two hops, 36 within three - Cite as: Kolide, Third Party Index, https://thirdpartyindex.com/vendors/kolide (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://www.kolide.com/legal/sub-processors | 2026-11-11 | 2026-11-05 | | Data processing addendum | https://www.kolide.com/legal/dpa | 2026-11-11 | 2026-09-22 | | Privacy policy | https://www.kolide.com/legal/privacy | 2026-11-11 | 2026-09-22 | | Terms | https://www.kolide.com/legal/terms | 2026-11-11 | 2026-09-22 | | Security page | https://www.kolide.com/security | 2026-11-11 | 2026-09-22 | | Status page | https://status.1password.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (16) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Ada Support Inc.](https://thirdpartyindex.com/vendors/ada-support.md) | Customer support | — | 2026-11-05 | | [Adobe, Inc. (Marketo)](https://thirdpartyindex.com/vendors/adobe.md) | Communications | — | 2026-11-05 | | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting Platform | — | 2026-09-22 | | [Bugsnag](https://thirdpartyindex.com/vendors/smartbear-software.md) | Stores Kolide application exceptions for engineers to triage and resolve | — | 2026-09-22 | | [ChartMogul](https://thirdpartyindex.com/vendors/chartmogul.md) | Enriches data pulled in from Stripe and historical data of customer journey | — | 2026-09-22 | | [Clearbit](https://thirdpartyindex.com/vendors/clearbit.md) | Enriches data based on a provided email address | — | 2026-09-22 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Cloud monitoring support | — | 2026-09-22 | | [Fastly](https://thirdpartyindex.com/vendors/fastly.md) | Content Delivery Network | — | 2026-10-08 | | [Functional Software, Inc. (Sentry)](https://thirdpartyindex.com/vendors/sentry.md) | Bug/Error reporting | — | 2026-11-05 | | [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Stores log events that detail access and activity in the system | — | 2026-09-22 | | [Iterable](https://thirdpartyindex.com/vendors/iterable.md) | Customer communications for product and marketing updates. | — | 2026-10-08 | | [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md) | Sends emails on behalf of Kolide to authorized users of the service. | — | 2026-09-22 | | [Postmark, Inc.](https://thirdpartyindex.com/vendors/postmark.md) | Customer support | — | 2026-11-05 | | [Salesforce Canada Corporation](https://thirdpartyindex.com/vendors/salesforce.md) | Customer relationship management (CRM) | — | 2026-11-05 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Processing payments, storing payment information | — | 2026-09-22 | | [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer communications for support requests | — | 2026-10-08 | Read from ([evidence](https://thirdpartyindex.com/evidence/218496)). CSV: https://thirdpartyindex.com/vendors/kolide/subprocessors.csv ## Web Technologies Kolide's homepage made 71 requests to 2 domains, and 1 service controlled by another company. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 1 third party by category: Analytics 1 (Plausible Analytics). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (1) - Plausible Analytics: 1 request to plausible.io; Plausible ### First party (1) - Kolide: 70 requests to kolide.com; AOS, Alpine.js 3.12.0, Amazon CloudFront, Amazon Web Services, HSTS, Open Graph, PWA, Ruby, Ruby on Rails, Stimulus, Turbo, particles.js, Animate.css 1 tracked company loaded by the homepage is not in Kolide's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (1) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [1Password](https://thirdpartyindex.com/vendors/1password.md) ## Service status Incidents it reported on its own status page. - Last 90 days: 3 reported incidents (2 major or critical, 1 minor, 0 with no impact stated) - Typical time to resolve: 27 min - Status page last read: 2026-11-12 - 2026-10-16: High error rate on 1Password.com (major) - 2026-10-16: Some users are unable to view vault profiles using the web interface (minor) - 2026-09-09: Device Trust Service Disruption (major) - 2026-07-22: Account governance functions are unavailable in SaaS Manager (major) - 2026-07-17: SaaS Manager Workflows are not running as expected (minor) - 2026-07-13: Degraded user-related operations for individual and family accounts (minor) - 2026-07-13: Password Manager Update Server Outage (no impact stated) - 2026-07-02: Device Trust Outage (critical) ## Incidents reported by Kolide's subprocessors Incidents reported in the last 30 days on their own status pages by 7 vendors Kolide lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Kolide lists as a subprocessor, reported US issues feed throwing intermittent errors (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Kolide lists as a subprocessor, reported Account emails not being delivered (major) - 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Kolide lists as a subprocessor, reported EU region replay ingestion latency (minor) - 2026-11-05: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Kolide lists as a subprocessor, reported Delays in activity data (no impact stated) - 2026-11-04: [Ada Support](https://thirdpartyindex.com/vendors/ada-support#status), which Kolide lists as a subprocessor, reported Complete ada outage (critical) - 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Kolide lists as a subprocessor, reported Ingestion delays across all data (minor) - 2026-11-04: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Kolide lists as a subprocessor, reported Delays processing Inbound messages (no impact stated) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Kolide lists as a subprocessor, reported Delays in spans and transactions processing (major) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Kolide lists as a subprocessor, reported Sentry.io dashboard and API is down (critical) - 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Kolide lists as a subprocessor, reported Sentry dashboard is down (critical) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kolide lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-28: [Iterable](https://thirdpartyindex.com/vendors/iterable#status), which Kolide lists as a subprocessor, reported Some customers using Sparkpost (US hosted) for email may be seeing delayed or slow sends (minor) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kolide lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Kolide lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Kolide lists as a subprocessor, reported Route delays in EU Region (minor) - 2026-10-27: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Kolide lists as a subprocessor, reported SMS codes for two-factor authentication may not arrive (no impact stated) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Kolide lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kolide lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kolide lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kolide lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-21: [Ada Support](https://thirdpartyindex.com/vendors/ada-support#status), which Kolide lists as a subprocessor, reported Messages not being delivered (US region) (major) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Kolide lists as a subprocessor, reported Increased latency processing integration webhooks (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Kolide lists as a subprocessor, reported Sentry.io not loading in US region (critical) - 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Kolide lists as a subprocessor, reported Sentry.io not loading (major) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kolide lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kolide lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Kolide lists as a subprocessor, reported Sentry is down (critical) - 2026-10-16: [Ada Support](https://thirdpartyindex.com/vendors/ada-support#status), which Kolide lists as a subprocessor, reported Issues with a ticketing integration (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kolide lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kolide lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kolide lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Kolide lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/kolide --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api