Third Party Index

Kontent.ai

kontent.ai

Subprocessors

3 third parties. CSVof Kontent.ai's subprocessors · Atom

NamePurposeLocationListed since
Auth0 US
Fastly Depending on the user location
Microsoft Azure Depending on the choice of the data center; EU

Compliance

Certified
Says it complies with

Certifications as Kontent.ai's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: 1 incident (1 no impact stated)Jul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 1 incident (1 no impact stated)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: 1 incident (1 minor)Sep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 3 incidents in 90 days
  • 0 major or critical
  • 40 min typical time to resolve
BeganIncidentImpactLasted
EU data center projects were encountering issues when saving content itemsminor40 min
Investigating GraphQL Service Disruptionno impact stated30 min
Kontent.ai app degradationno impact stated—
Login Issues Affecting Application Accessno impact stated3 h 8 min
Delivery API Returning Outdated Content in AUEAST Data Centermajor12 h 41 min
Delivery API and Preview Delivery API are experiencing partial outage when using excludeElements parametermajor3 h 10 min
A small number of users experienced CORS errors and HTTP 425 Too Early responses when calling the Delivery API after the latest Chrome updateminor5 days
Delay in Preview Asset Uploads due to Overloaded Preview Storage in the U.S. Data Centerminor32 h 58 min

Incidents per month

0 2 4 Jan 2026: 1 incident (1 major) · partial: our history begins Jan 22 · typical time to resolve 2 h 53 min Feb 2026: 3 incidents (3 minor) · typical time to resolve 2 days Mar 2026: 0 incidents Apr 2026: 1 incident (1 major) · typical time to resolve 3 h 10 min May 2026: 0 incidents Jun 2026: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 12 h 41 min Jul 2026: 1 incident (1 no impact stated) Aug 2026: 0 incidents Sep 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 40 min Jan 2026Feb Mar Apr May Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidentsBar
Application1
Delivery GraphQL API1

As Kontent.ai's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Kontent.ai's site

Kontent.ai transparency rating

It updates with the rating.

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