# Konvu Konvu declares [7 subprocessors](https://thirdpartyindex.com/vendors/konvu#subprocessors), plus 1 of its own affiliates, in [its subprocessor list](https://konvu.com/legal/dpa), which we last checked on 2026-11-12 ([evidence](https://thirdpartyindex.com/evidence/222639)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-11-06. Konvu (konvu.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/konvu - Documents last verified: 2026-11-12 - Transparency rating: 83/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 7 tracked vendors directly, 82 within two hops, 294 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: Konvu, Third Party Index, https://thirdpartyindex.com/vendors/konvu (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.konvu.com/ | 2026-11-12 | 2026-11-06 | | Subprocessor list | https://konvu.com/legal/dpa | 2026-11-12 | 2026-11-06 | | Privacy policy | https://konvu.com/policies/privacy | 2026-11-12 | 2026-11-06 | | Terms | https://konvu.com/policies/terms | 2026-11-12 | 2026-11-06 | | Security page | https://konvu.com/security | 2026-11-12 | 2026-11-06 | | security.txt | https://konvu.com/security.txt | 2026-11-12 | 2026-11-06 | | Status page | https://konvu.statuspage.io/ | 2026-11-12 | 2026-11-12 | ## Subprocessors (7) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud infrastructure, compute, storage, and database services | United States | 2026-11-06 | | [Customer.io](https://thirdpartyindex.com/vendors/customer-io.md) | Transactional and product alert email delivery | United States | 2026-11-06 | | [Help Scout](https://thirdpartyindex.com/vendors/help-scout.md) | Customer support ticketing and communications | United States | 2026-11-06 | | [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud infrastructure and LLM inference for AI-powered vulnerability analysis | United States | 2026-11-06 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | LLM inference for AI-powered vulnerability analysis | United States | 2026-11-06 | | [PostHog](https://thirdpartyindex.com/vendors/posthog.md) | Product analytics and usage tracking | United States | 2026-11-06 | | [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer relationship management | United States | 2026-11-06 | Read from ([evidence](https://thirdpartyindex.com/evidence/222639)). CSV: https://thirdpartyindex.com/vendors/konvu/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (1) - Konvu SAS (Affiliate) (France) ## Web Technologies Konvu's homepage made 83 requests to 16 domains, and 8 services controlled by another company. Loaded on 2026-11-06 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 8 third parties by category: Analytics 4 (LinkedIn, Cloudflare, RB2B; usually detected as Analytics: posthog); Advertising 1 (X Corp.); Tag managers 1 (Google Cloud); Marketing automation 1 (Customer.io); Cookie compliance 1 (Termly). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (8) - Customer.io: 7 requests to customer.io, gist.build; Customer.io (its subprocessor list names it too) - posthog: 6 requests to posthog.com (its subprocessor list names it too) - Google Cloud: 5 requests to doubleclick.net, google.com, googletagmanager.com; Google Tag Manager - Termly: 4 requests to termly.io; Termly - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - X Corp.: 3 requests to ads-twitter.com, t.co, twitter.com; Twitter Ads - Cloudflare: 2 requests to cloudflareinsights.com, cloudflarestream.com; Cloudflare Browser Insights - RB2B: 1 request to ddwl4m2hdecbv.cloudfront.net; RB2B ### First party (1) - Konvu: 52 requests to konvu.com; Cloudflare, Google Analytics, HTTP/3, Lucide, Next.js 16.3.8, Open Graph, PostHog, Priority Hints, React, Turbopack, Webpack 5 tracked companies loaded by the homepage are not in Konvu's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Service status Incidents it reported on its own status page. - Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated) - Status page last read: 2026-11-11 - No incidents reported since Dec 1, 2025 ## Incidents reported by Konvu's subprocessors Incidents reported in the last 30 days on their own status pages by 2 vendors Konvu lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-06: [Customer.io](https://thirdpartyindex.com/vendors/customer-io#status), which Konvu lists as a subprocessor, reported Customers are Unable to add new Email Sending Domains (major) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-27: [Customer.io](https://thirdpartyindex.com/vendors/customer-io#status), which Konvu lists as a subprocessor, reported Customer.io UI is currently unavailable for some customers (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported File Download errors (minor) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Konvu lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/konvu ## Security contact From its security.txt (https://konvu.com/security.txt) ([evidence](https://thirdpartyindex.com/evidence/222645)): - Contact: mailto:security@konvu.com - Languages: en - Valid until 2026-12-29 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api