# Kryterion

Kryterion declares [25 subprocessors](https://thirdpartyindex.com/vendors/kryterion#subprocessors), plus 2 of its own affiliates, in [its subprocessor list](https://trust.kryterion.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57&source=click), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/2612)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-09-22. [2 tracked vendors](https://thirdpartyindex.com/vendors/kryterion#used-by) name Kryterion as a subprocessor, including [Genesys](https://thirdpartyindex.com/vendors/genesys) and [Infoblox](https://thirdpartyindex.com/vendors/infoblox).

Kryterion (kryterion.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/kryterion
- Documents last verified: 2026-11-11
- Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 13 tracked vendors directly, 127 within two hops, 437 within three; 2 tracked vendors rely on it directly, 9 within two hops, 40 within three
- Cite as: Kryterion, Third Party Index, https://thirdpartyindex.com/vendors/kryterion (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.kryterion.com/ | 2026-11-11 | 2026-09-22 |
| Subprocessor list | https://trust.kryterion.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57&source=click | 2026-11-11 | 2026-09-22 |
| Data processing addendum | https://trust.kryterion.com/?itemUid=c4223a81-5840-4e11-ac9f-2b812794a67e&source=click | 2026-11-11 | 2026-09-22 |
| Privacy policy | https://www.kryterion.com/privacy/ | 2026-11-11 | 2026-11-03 |
| Terms | https://www.kryterion.com/terms-use/ | 2026-11-11 | 2026-11-03 |
| Security page | https://www.kryterion.com/blog/security-your-credentialing-program/ | 2026-11-11 | 2026-11-03 |

## Subprocessors (25)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | US | 2026-09-22 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | — | US | 2026-09-22 |
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | — | US | 2026-09-22 |
| Carousel Industries of North America LLC | — | US | 2026-09-22 |
| Caveon Test Security | — | US | 2026-09-22 |
| Datamatics | — | US | 2026-09-22 |
| Drake Business Services Japan K.K. | — | Global | 2026-09-22 |
| Drake Personnel South Africa (Pty) Limited | — | Global | 2026-09-22 |
| Drake Services Inc | — | Global | 2026-09-22 |
| [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | — | US | 2026-09-22 |
| [IBM](https://thirdpartyindex.com/vendors/ibm.md) | — | US | 2026-09-22 |
| [Kustomer](https://thirdpartyindex.com/vendors/kustomer.md) | — | US | 2026-09-22 |
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | — | US | 2026-09-22 |
| NMI Vertex Payment Processing Platform | — | US | 2026-09-22 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | — | US | 2026-09-22 |
| [Pardot](https://thirdpartyindex.com/vendors/salesforce.md) | — | US | 2026-09-22 |
| Playvox | — | US | 2026-09-22 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | — | US | 2026-09-22 |
| Securiti, Inc. | — | US | 2026-09-22 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | — | US | 2026-09-22 |
| [Smartsheet](https://thirdpartyindex.com/vendors/smartsheet.md) | — | US | 2026-09-22 |
| [SPSS](https://thirdpartyindex.com/vendors/ibm.md) | — | US | 2026-09-22 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | — | US | 2026-09-22 |
| Surpass Assessment | — | US | 2026-09-22 |
| [Tableau](https://thirdpartyindex.com/vendors/tableau.md) | — | US | 2026-09-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/2612)). CSV: https://thirdpartyindex.com/vendors/kryterion/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (2)

- Kryterion Authorized Testing Centers (Global)
- Kryterion Philippine Support Team (Global)

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/2599))

## Web Technologies

Kryterion's homepage made 256 requests to 29 domains, and 12 services controlled by another company. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

12 third parties by category: Analytics 4 (HubSpot, LinkedIn, Meta, ZoomInfo); Advertising 2 (Google Cloud; usually detected as Advertising: Microsoft); Marketing automation 1 (6Sense Insights, Inc.); CDN 1 (Cloudflare); Accessibility 1 (reviewed: accessiBe); Caching 1 (NitroPack); Security 1 (Securiti); Translation 1 (usually detected as Translation: Weglot). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (12)

- HubSpot: 69 requests to hs-sites.com, hubspot.com, hsappstatic.net, hubspotusercontent-na1.net, hs-banner.com, hsforms.com, hs-analytics.net, hs-scripts.com, hsadspixel.net, hsforms.net, usemessages.com; HubSpot, HubSpot Analytics, HubSpot Chat (its subprocessor list names it too)
- 6Sense Insights, Inc.: 19 requests to 6sc.co; 6sense
- Google Cloud: 12 requests to google.com, doubleclick.net, googletagmanager.com, google-analytics.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- Microsoft: 7 requests to clarity.ms (its subprocessor list names it too)
- Securiti: 5 requests to securiti.ai; Securiti
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.435
- ZoomInfo: 3 requests to zi-scripts.com, zoominfo.com; Zoominfo
- Cloudflare: 2 requests to cloudflare.com; Select2, cdnjs
- accessiBe: 2 requests to acsbapp.com
- NitroPack: 1 request to getnitropack.com; NitroPack
- Weglot: 1 request to weglot.com

### First party (1)

- Kryterion: 129 requests to kryterion.com; AccessiBe, Bootstrap, Cloudflare, Elementor, HSTS, HTTP/3, Hello Elementor 3.5.1, HubSpot Cookie Policy Banner, Max Mega Menu, Microsoft Clarity, MySQL, Open Graph, PHP, Popper, Priority Hints, RSS, Swiper, Tippy.js, Twitter Emoji (Twemoji), WP Engine, Weglot, WordPress, Yoast SEO 28.8, Yoast SEO Premium 28.8, core-js 3.46.0, imagesLoaded 5.0.0, jQuery 3.7.1, jQuery Migrate 3.4.1, jQuery UI 1.14.2

6 tracked companies loaded by the homepage are not in Kryterion's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (2)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Genesys](https://thirdpartyindex.com/vendors/genesys.md)
- [Infoblox](https://thirdpartyindex.com/vendors/infoblox.md): Online Testing for education exams

## Incidents reported by Kryterion's subprocessors

Incidents reported in the last 30 days on their own status pages by 5 vendors Kryterion lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Kustomer](https://thirdpartyindex.com/vendors/kustomer#status), which Kryterion lists as a subprocessor, reported \[Email\] Unable to Send Outbound Emails – ALL PRODs (no impact stated)
- 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Kryterion lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated)
- 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Kryterion lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Kryterion lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-03: [Kustomer](https://thirdpartyindex.com/vendors/kustomer#status), which Kryterion lists as a subprocessor, reported Workflows delays in processing PROD2 (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Kryterion lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kryterion lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kryterion lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Kryterion lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Kryterion lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Kryterion lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Kryterion lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Kryterion lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Kryterion lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kryterion lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Kryterion lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Kryterion lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Kryterion lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Kryterion lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kryterion lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kryterion lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Kryterion lists as a subprocessor, reported Elevated errors affecting Connectors (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Kryterion lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Kryterion lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kryterion lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kryterion lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported File Download errors (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kryterion lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kryterion lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Kryterion lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Kryterion lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/kryterion

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api