# Kyckr

Kyckr declares [10 subprocessors](https://thirdpartyindex.com/vendors/kyckr#subprocessors) in [its subprocessor list](https://trust.kyckr.com/subprocessors), which we last checked on 2026-10-26 ([evidence](https://thirdpartyindex.com/evidence/124762)). They include [Microsoft](https://thirdpartyindex.com/vendors/microsoft), [HubSpot](https://thirdpartyindex.com/vendors/hubspot) and [Zendesk](https://thirdpartyindex.com/vendors/zendesk). No published changes since we first read it on 2026-10-20. [1 tracked vendor](https://thirdpartyindex.com/vendors/kyckr#used-by), [iDenfy](https://thirdpartyindex.com/vendors/idenfy), names Kyckr as a subprocessor.

Kyckr (kyckr.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/kyckr
- Documents last verified: 2026-10-26
- Transparency rating: 64/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 0/8 (partial); Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 8 tracked vendors directly, 107 within two hops, 376 within three; 1 tracked vendors rely on it directly, 2 within two hops, 3 within three
- Cite as: Kyckr, Third Party Index, https://thirdpartyindex.com/vendors/kyckr (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.kyckr.com/ | 2026-10-26 | 2026-10-24 |
| Subprocessor list | https://trust.kyckr.com/subprocessors | 2026-10-26 | 2026-10-20 |
| Privacy policy | https://kyckr.com/legal/privacy-policy | 2026-10-26 | 2026-10-20 |
| Terms | https://kyckr.com/legal/terms-and-conditions | 2026-10-26 | 2026-10-20 |
| Status page | https://status.kyckr.com/ | 2026-10-26 | 2026-10-26 |

## Subprocessors (10)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Auth0](https://thirdpartyindex.com/vendors/okta.md) | Security Software | — | 2026-10-20 |
| [DocuSign](https://thirdpartyindex.com/vendors/docusign.md) | Collaboration & Productivity | — | 2026-10-20 |
| [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Sales | — | 2026-10-20 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | IT infrastructure | — | 2026-10-20 |
| [Microsoft Teams](https://thirdpartyindex.com/vendors/microsoft.md) | Collaboration & Productivity | — | 2026-10-20 |
| Office365 | IAM providers | — | 2026-10-20 |
| [Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Customer Service | — | 2026-10-20 |
| [Xero](https://thirdpartyindex.com/vendors/xero.md) | HRMS | — | 2026-10-20 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer Service | — | 2026-10-20 |
| [Zoho Recruit](https://thirdpartyindex.com/vendors/zoho.md) | HRMS | — | 2026-10-20 |

Read from ([evidence](https://thirdpartyindex.com/evidence/124762)). CSV: https://thirdpartyindex.com/vendors/kyckr/subprocessors.csv

## Web Technologies

Kyckr's homepage made 160 requests to 13 domains, and 5 services controlled by another company. Loaded on 2026-10-21 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

5 third parties by category: Marketing automation 1 (HubSpot); Cookie compliance 1 (CookieYes); Databases 1 (usually detected as Databases: Firebase); Maps 1 (Virtualsense SRL (Mapplic)); Page builders 1 (Framer). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (5)

- Framer: 138 requests to framerusercontent.com, framer.com, framerstatic.com; Framer Sites
- CookieYes: 10 requests to cdn-cookieyes.com, cookieyes.com; CookieYes
- HubSpot: 6 requests to hscollectedforms.net, hs-analytics.net, hs-banner.com, hs-scripts.com, hubspot.com; HubSpot (its subprocessor list names it too)
- Virtualsense SRL (Mapplic): 4 requests to mapplic.com; Mapplic
- Firebase: 1 request to firebasestorage.googleapis.com

### First party (1)

- Kyckr: 1 request to kyckr.com; Framer Motion, Google Font API, Google Tag Manager, HSTS, HTTP/3, Open Graph, Priority Hints, React

3 tracked companies loaded by the homepage are not in Kyckr's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [iDenfy](https://thirdpartyindex.com/vendors/idenfy.md)

## Service status

Incidents it reported on its own status page.

- Last 90 days: 19 reported incidents (12 major or critical, 6 minor, 1 with no impact stated)
- Typical time to resolve: 4 h 20 min
- Status page last read: 2026-10-26
- Its status page says now: Partial System Outage (affected: Cambodia: major outage, Hungary: degraded performance, Lithuania: major outage, Luxembourg: degraded performance, Montenegro: major outage, Morocco: degraded performance, Oman: major outage, Portugal: degraded performance, Romania: major outage, Taiwan: major outage, U.S Virgin Islands: major outage, United States - Indiana: partial outage)
- Under way: Lithuanian registry documents temporarily unavailable (critical), since 2026-10-26 09:19 UTC
- Under way: Luxembourg: Trade Registry Extracts - Delay in delivery (minor), since 2026-10-15 11:25 UTC
- 2026-10-26: Lithuanian registry documents temporarily unavailable (critical)
- 2026-10-15: Luxembourg: Trade Registry Extracts - Delay in delivery (minor)
- 2026-10-15: Kyckr's Global Search service is degraded (minor)
- 2026-10-05: France - Degraded Service (minor)
- 2026-10-05: Italian Enhanced Profiles Unavailable (critical)
- 2026-09-17: Issues with Portuguese registry documents (minor)
- 2026-09-16: Intermittent Issues with Irish Registry Documents (major)
- 2026-09-14: Sweden: Issue connecting to the Swedish Registry (critical)

## Incidents reported by Kyckr's subprocessors

Incidents reported in the last 30 days on their own status pages by 3 vendors Kyckr lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported MMS Delivery Delays from Twilio to C-Spire United States (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Kyckr lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Kyckr lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Kyckr lists as a subprocessor, reported Global: Subscriptions - some customers are unable to purchase and management subscriptions (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Kyckr lists as a subprocessor, reported Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs. (major)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor)
- 2026-10-13: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Kyckr lists as a subprocessor, reported Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telekom Germany (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Debugger Notification Delivery Issues (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africa (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Romania (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Malaysia (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in Italy (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Phone Number Purchase Failures in New Console (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israel (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Pelephone Israel (minor)
- 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported WhatsApp Sandbox Message Processing Issues (minor)
- 2026-10-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Beeline Kazakhstan (minor)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela (minor)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Zamtel Zambia (minor)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers (minor)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Elevated Errors Affecting Sip Domain Configuration (no impact stated)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States (minor)
- 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway (minor)
- 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy (minor)
- 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China (minor)
- 2026-10-09: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Kyckr lists as a subprocessor, reported Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub (minor)
- 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire (minor)
- 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Verizon United States (minor)
- 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Norway (minor)
- 2026-10-08: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Kyckr lists as a subprocessor, reported Marketing email statistics are delayed (no impact stated)
- 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Twilio SMS Delivery Issues (minor)
- 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States (minor)
- 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor)
- 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor)
- 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Movistar El Salvador (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to O! Kyrgyzstan (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Guinea (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Delayed Messaging Logs and Status Callbacks in IE1 Region (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel (minor)
- 2026-10-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Degraded Service in london-ix edge in ie1 TNX (minor)
- 2026-10-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Banglalink Bangladesh (minor)
- 2026-10-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Magti GSM Georgia (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Hi3G Italy (minor)
- 2026-10-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Kyckr lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Programmable Messaging API Errors (no impact stated)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported 500 Errors for Conversations Classic Conversations Updates (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Messaging Event Delays for Comms API (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Increased Email Deferrals and Delays in Deliveries (no impact stated)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India (minor)
- 2026-10-01: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Kyckr lists as a subprocessor, reported Degraded Performance: US Payroll (Powered by Gusto) (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported A2P Campaign Registration Delays (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Kolbi Costa Rica (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Guatemala (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Wind Tre Italy (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Delivery Failures From Verify to China (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Vodafone Netherlands (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Messaging Logs API Latency & Errors (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Tigo Guatemala (minor)
- 2026-09-29: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Kyckr lists as a subprocessor, reported Degraded Performance: US Payroll (Powered by Gusto) (minor)
- 2026-09-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Flex Plugins CLI Is Degraded (minor)
- 2026-09-29: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Kyckr lists as a subprocessor, reported UK: HMRC connected services (minor)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Bulk Messaging API Errors (no impact stated)
- 2026-09-28: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Kyckr lists as a subprocessor, reported US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero (critical)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to CTBC Brazil (minor)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom (minor)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in Spain (minor)
- 2026-09-28: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Kyckr lists as a subprocessor, reported ATO services may be unavailable (major)
- 2026-09-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Kyckr lists as a subprocessor, reported SMS Delivery Delays from Twilio to Proximus Belgium (minor)
- 2026-09-26: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Kyckr lists as a subprocessor, reported Global : Xero apps unavailable on Apple App Store (no impact stated)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/kyckr

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
