# LandingAI LandingAI declares [14 subprocessors](https://thirdpartyindex.com/vendors/landingai#subprocessors) in [its subprocessor list](https://trust.landing.ai/subprocessors), which we last checked on 2026-11-12 ([evidence](https://thirdpartyindex.com/evidence/223363)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-11-06. [1 tracked vendor](https://thirdpartyindex.com/vendors/landingai#used-by), [IMO Health](https://thirdpartyindex.com/vendors/imo-health), names LandingAI as a subprocessor. LandingAI (landing.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/landingai - Documents last verified: 2026-11-12 - Transparency rating: 72/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 14 tracked vendors directly, 119 within two hops, 413 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three - Cite as: LandingAI, Third Party Index, https://thirdpartyindex.com/vendors/landingai (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.landing.ai/ | 2026-11-12 | 2026-11-12 | | Subprocessor list | https://trust.landing.ai/subprocessors | 2026-11-12 | 2026-11-06 | | Privacy policy | https://landing.ai/privacy-policy | 2026-11-12 | 2026-11-06 | | Terms | https://landing.ai/terms-of-service | 2026-11-12 | 2026-11-06 | | Status page | https://status.landing.ai/ | 2026-11-12 | 2026-11-06 | ## Subprocessors (14) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud hosting and infrastructure; Provides the core cloud infrastructure, including compute, storage, and database services, on which the LandingAI platform is built. - AWS's Subprocessors: \[List\]( - Products: All (US), ADE (EU). | United States & EU (Ireland) | 2026-11-06 | | [Anthropic, Inc.](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI model provider; Provides AI model processing capabilities to support and enhance select product features. - Anthropic's Subprocessors: \[List\]( - Products: ADE | United States | 2026-11-06 | | [Asana, Inc.](https://thirdpartyindex.com/vendors/asana.md) | Project Management & Ticketing System; Work management platform used for internal project tracking. - Asana's Subprocessors: \[List\]( - Products: All (US) | United States | 2026-11-06 | | [Google, LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | AI Model Provider & Internal Collaboration Tools; Provides AI model processing capabilities to enhance select product features, as well as an internal suite of productivity tools for corporate collaboration - Google's Subprocessors: \[List\]( - Products: All (US) | United States | 2026-11-06 | | [Hugging Face, Inc](https://thirdpartyindex.com/vendors/hugging-face.md) | AI model hosting and machine learning infrastructure; AI model hosting and machine learning infrastructure used to support advanced data processing and inference capabilities - Hugging Face's Subprocessors: \[List\]( - Products: ADE (US). | United States | 2026-11-06 | | [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud hosting; Provides cloud infrastructure for customers who choose to deploy the ADE containerized application within their own Azure environment. - Azure's Subprocessors: \[List\]( - Products: ADE | United States | 2026-11-06 | | [OpenAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI model provider; Provides AI model processing capabilities to support and enhance select product features. - OpenAI's Subprocessors: \[List\]( - Products: ADE | United States | 2026-11-06 | | [Pylon Labs, Inc.](https://thirdpartyindex.com/vendors/pylon.md) | Customer Support & Ticketing; Customer support and ticketing platform used for managing customer inquiries and support workflows. - Pylon's Subprocessors: \[List\]( - Products: All (US) | United States | 2026-11-06 | | [Raintank, Inc. DBA Grafana Labs](https://thirdpartyindex.com/vendors/grafana.md) | Observability platform used for internal monitoring of system health and performance. - Grafana's Subprocessors: \[List\]( - Products: All (US).; Visualization and dashboarding software | United States | 2026-11-06 | | [Salesforce, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Relationship Management (CRM) platform for managing sales and customer interactions. - Salesforce's Subprocessors: \[List\]( - Products: All (US); Customer relationship management services | United States | 2026-11-06 | | [Silverhand Inc. (Logto)](https://thirdpartyindex.com/vendors/logto.md) | Identity and Access Management; Provides customer identity services, including user login, authentication, and user management for the LandingAI platform. - Logto's Subprocessors: \[List\]( - Products: All (US) | United States | 2026-11-06 | | [Snowflake Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | Data Cloud platform for the Snowflake Native App; Enables the LandingAI Snowflake Native App. In this model, LandingAI is the application vendor, and all customer data is processed and stored directly within the customer's own Snowflake account. - Snowflake's Subprocessors: \[List\]( - Products: LandingLens (Snowflake Native App) | United States | 2026-11-06 | | [Stripe, Inc.](https://thirdpartyindex.com/vendors/stripe.md) | Processes all customer payment card information and manages billing subscriptions. LandingAI does not store or have access to full credit card details. - Stripe's Subprocessors: \[List\]( - Products: All (US).; Processing online payments | United States | 2026-11-06 | | [Tableau Software, LLC (Salesforce, Inc.)](https://thirdpartyindex.com/vendors/tableau.md) | Analytics and Data Visualization; Business intelligence and analytics platform used for internal data analysis. - Tableau's Subprocessors: \[List\]( - Products: All (US). | United States | 2026-11-06 | Read from ([evidence](https://thirdpartyindex.com/evidence/223363)). CSV: https://thirdpartyindex.com/vendors/landingai/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/223362)) - Claimed: HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/223362)) ## Web Technologies LandingAI's homepage made 123 requests to 13 domains, 5 services controlled by another company, and 2 domains not identified. Loaded on 2026-11-06 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 5 third parties by category: Analytics 3 (Google Cloud, Amplitude, LinkedIn); Advertising 1 (X Corp.); Cookie compliance 1 (Cookiebot). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (5) - Google Cloud: 8 requests to googlesyndication.com, googletagmanager.com, google-analytics.com; Google Analytics, Google Tag Manager (its subprocessor list names it too) - Amplitude: 5 requests to amplitude.com; Amplitude - Cookiebot: 5 requests to cookiebot.com; Cookiebot 1 - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - X Corp.: 3 requests to ads-twitter.com, t.co, twitter.com; Twitter Ads ### Unknown (2) Domains not identified yet: searchable.workers.dev, searchableanalytics.com ### First party (1) - LandingAI: 93 requests to landing.ai; Amazon CloudFront, Amazon S3, Amazon Web Services, Cybot, LottieFiles, Lucide, Next.js 16.2.3, Next.js App Router, Open Graph, Priority Hints, Radix UI, React, Turbopack, Webpack 3 tracked companies loaded by the homepage are not in LandingAI's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (1) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [IMO Health](https://thirdpartyindex.com/vendors/imo-health.md) ## Service status Incidents it reported on its own status page. - Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated) - Status page last read: 2026-11-11 - No incidents reported in the last 12 months - 2026-04-30: Outage: Parsing with Agentic Document Extraction (ADE) Due to Cloud Service Provider Outage (no impact stated) - 2026-03-03: Intermittent Agentic Document Extraction Service Disruption Due to Cloud Service Provider Outage (no impact stated) - 2026-02-27: Intermittent Agentic Document Extraction Service Disruption Due to Cloud Service Provider Outage (no impact stated) ## Incidents reported by LandingAI's subprocessors Incidents reported in the last 30 days on their own status pages by 7 vendors LandingAI lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which LandingAI lists as a subprocessor, reported INC20000347 (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Degraded performance for Grafana Cloud Metrics in prod-us-central-7 (major) - 2026-11-11: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Elevated query errors for Grafana Cloud Metrics in prod-us-east-3 (minor) - 2026-11-11: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which LandingAI lists as a subprocessor, reported Slack Integration Connection Issues (major) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which LandingAI lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Cloud Logs writes - Elevated latency and error rates in prod-eu-central-0 (no impact stated) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-10: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Mimir query unexpected response with status code 500 (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which LandingAI lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which LandingAI lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which LandingAI lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Synthetic Monitoring — Jakarta Public Probe Degradation (no impact stated) - 2026-11-05: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which LandingAI lists as a subprocessor, reported Delay in Analytics Data (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which LandingAI lists as a subprocessor, reported Inbound Email Delays (minor) - 2026-11-04: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported GitHub returning 403 for all Git Sync repositories (minor) - 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported October usage report visualization issue (minor) - 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Increased query latency for Logs in GCP US Central (prod-us-central-0) (minor) - 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Elevated Request Errors for Grafana Across Multiple Regions (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Grafana Cloud: k6 timeouts (no impact stated) - 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1) (minor) - 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Missing Metrics for Some Synthetic Monitoring Checks using the Montreal, North Virginia, and North California public probes (no impact stated) - 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported IRM Unable to Voice Call Brazil Numbers (major) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which LandingAI lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which LandingAI lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which LandingAI lists as a subprocessor, reported INC20000319 (minor) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which LandingAI lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which LandingAI lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which LandingAI lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-27: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Frontend Observability Outage in prod-eu-west-2 (critical) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which LandingAI lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Degraded Cloud Integrations (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which LandingAI lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported ingestion errors in mimir-prod-66 (no impact stated) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which LandingAI lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which LandingAI lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which LandingAI lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which LandingAI lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which LandingAI lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Asana](https://thirdpartyindex.com/vendors/asana#status), which LandingAI lists as a subprocessor, reported Background jobs partial outage (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which LandingAI lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Some Grafana Instances Experiencing Issues Coming Online after Restart (minor) - 2026-10-23: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany (major) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which LandingAI lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which LandingAI lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which LandingAI lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which LandingAI lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which LandingAI lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Asana](https://thirdpartyindex.com/vendors/asana#status), which LandingAI lists as a subprocessor, reported Asana downtime (major) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Some GCK6 App Project Pages are Failing to Load (major) - 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2) (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which LandingAI lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Possible incorrect evaluation of Synthetic Monitoring alert rules in cluster prod-us-east-3 (no impact stated) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported DB issues in prod-sa-east-1 (no impact stated) - 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Some GCK6 App Project Pages are Failing to Load (major) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which LandingAI lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported IRM outage in the region prod-gb-south-0 and prod-eu-west-0 (no impact stated) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which LandingAI lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Grafana Cloud unavailibity in the prod-gb-south-0 region (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which LandingAI lists as a subprocessor, reported INC20000294 (critical) - 2026-10-19: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Metrics: Evelvated Read and Ruler Errors. (major) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which LandingAI lists as a subprocessor, reported INC20000290 (minor) - 2026-10-16: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Metric reads and rule evaluations are degraded in mimir-prod-66 (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which LandingAI lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which LandingAI lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which LandingAI lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Tempo Write Failures in prod-us-central-0 (major) - 2026-10-15: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Tempo: High Latency in prod-eu-west-2 (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which LandingAI lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Pylon](https://thirdpartyindex.com/vendors/pylon#status), which LandingAI lists as a subprocessor, reported Platform loading issues (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Authentication errors in prod-us-west-0 (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Errors when querying Prometheus datasource (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which LandingAI lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which LandingAI lists as a subprocessor, reported Phone call notifications to numbers in Russia and Kazakhstan are blocked (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which LandingAI lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/landingai --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api