# LeadDesk

LeadDesk (leaddesk.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/leaddesk
- Documents last verified: 2026-10-03
- Transparency rating: 24/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Cite as: LeadDesk, Third Party Index, https://thirdpartyindex.com/vendors/leaddesk (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Privacy policy | https://leaddesk.com/privacy-statement/ | 2026-10-03 | 2026-10-03 |
| Terms | https://leaddesk.com/terms-of-service/ | 2026-10-03 | 2026-10-03 |
| Security page | https://leaddesk.com/security/ | 2026-10-03 | 2026-10-03 |
| Status page | https://status.leaddesk.com/ | 2026-10-03 | 2026-10-03 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 25 reported incidents (4 major or critical, 21 minor, 0 with no impact stated)
- Typical time to resolve: 51 min
- Status page last read: 2026-10-03
- 2026-10-02: Inbound and callback issues (minor)
- 2026-09-29: Calling issues (minor)
- 2026-09-22: Issues with calling robots (minor)
- 2026-09-22: Advanced report editor Issues (minor)
- 2026-09-21: Connectivity Issues (minor)
- 2026-09-16: Slowness in Central Europe (minor)
- 2026-09-14: Connectivity and call quality issues (minor)
- 2026-09-08: Stagelight issues (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api