# LearnUpon

LearnUpon (learnupon.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/learnupon
- Documents last verified: 2026-09-29
- Transparency rating: 81/100 (how much it publishes, not how secure it is)
- Cite as: LearnUpon, Third Party Index, https://thirdpartyindex.com/vendors/learnupon (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.learnupon.com/subprocessors/ | 2026-09-29 | 2026-09-29 |
| Data processing addendum | https://www.learnupon.com/customer-data-processing-agreement/ | 2026-09-29 | 2026-09-29 |
| Privacy policy | https://www.learnupon.com/privacy-policy/ | 2026-09-29 | 2026-09-29 |
| Terms | https://www.learnupon.com/terms-of-service/ | 2026-09-29 | 2026-09-29 |
| Security page | https://www.learnupon.com/security/ | 2026-09-29 | 2026-09-29 |
| Status page | https://www.learnupon.net/ | 2026-09-29 | 2026-09-29 |

## Subprocessors (26)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Adjektiv Inc. | Integrated AI-content authoring functionality | United States | 2026-09-29 |
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | IaaS provider for the production application and holder of all application data storage and processing | Australia; EU; United States | 2026-09-29 |
| [Asana, Inc.](https://thirdpartyindex.com/vendors/asana.md) | Used to facilitate collaboration and progress tracking during implementation process (Enterprise licence only) | United States | 2026-09-29 |
| [Atlassian, Inc.](https://thirdpartyindex.com/vendors/atlassian.md) | Project Management | United States | 2026-09-29 |
| [Azure](https://thirdpartyindex.com/vendors/microsoft.md) | AI Functionality | EU | 2026-09-29 |
| [Calendly](https://thirdpartyindex.com/vendors/calendly-com.md) | Used for the scheduling of appointments and meetings | United States | 2026-09-29 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Content delivery, network and security services including DDoS protection | United States | 2026-09-29 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Observability platform for monitoring application, supporting infrastructure performance and logs | Germany (EU) | 2026-09-29 |
| [Degreed, Inc.](https://thirdpartyindex.com/vendors/degreed.md) | Provider of the Degreed Platform | United States | 2026-09-29 |
| [Dropbox](https://thirdpartyindex.com/vendors/dropbox.md) | Document storage and file transfer | EU | 2026-09-29 |
| EasyGenerator | Content Authoring tool | EU | 2026-09-29 |
| [FiveTran](https://thirdpartyindex.com/vendors/fivetran.md) | Data retrieval and transfer provider for ingesting data from subprocessors and vendors to LearnUpon systems | Germany (EU) | 2026-09-29 |
| [Front](https://thirdpartyindex.com/vendors/front.md) | Email management service for communication with application customers | EU | 2026-09-29 |
| [Go1](https://thirdpartyindex.com/vendors/go1.md) | Content service provider | Australia; EU; United States | 2026-09-29 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Google Workspace: Internal Document Storage and Company email for internal and external communication | EU; United States | 2026-09-29 |
| [Merge API, Inc.](https://thirdpartyindex.com/vendors/merge-api.md) | iPaas solution for integration of LearnUpon LMS with customer platforms | EU | 2026-09-29 |
| [Pendo](https://thirdpartyindex.com/vendors/pendo.md) | Product analytics, customer feedback and user messaging | EU | 2026-09-29 |
| [Planhat AB](https://thirdpartyindex.com/vendors/planhat.md) | Customer Relationship Management service for communication with customers | Ireland (EU) | 2026-09-29 |
| Rustici Software, LLC | ScormCloud: Testing of user uploaded data | United States | 2026-09-29 |
| [Salesforce, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Relationship Management service for communication with application customers | Germany (EU) | 2026-09-29 |
| [Sentry.io](https://thirdpartyindex.com/vendors/sentry.md) | Application Error Tracking | United States | 2026-09-29 |
| [Slack Technologies, Inc](https://thirdpartyindex.com/vendors/slack.md) | Internal company communications | United States | 2026-09-29 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data Warehousing of learning and analytical data, and application interaction data, as well as subprocessor and vendor data | EU | 2026-09-29 |
| [Zencoder](https://thirdpartyindex.com/vendors/zencoder.md) | Encoding of user uploaded video and audio content | Ireland (EU) | 2026-09-29 |
| [Zendesk, Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | Ticketing service for inbound application customer support | United States | 2026-09-29 |
| [Zoom, Inc.](https://thirdpartyindex.com/vendors/zoom.md) | Communication service for video and audio chats | United States | 2026-09-29 |

Read from ([evidence](https://thirdpartyindex.com/evidence/18284)). CSV: https://thirdpartyindex.com/vendors/learnupon/subprocessors.csv

### Its own affiliates (2)

- LearnUpon, Inc. (Australia; United States)
- LearnUpon d.o.o (Serbia)

## Listed as a subprocessor by (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Fonn Group](https://thirdpartyindex.com/vendors/fonn-group.md): Learning management system (LMS).

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (1 major or critical, 0 minor, 0 with no impact stated)
- Typical time to resolve: 26 min
- 2026-07-15: Connectivity issues in LearnUpon application in the EU region (major)
- 2026-03-31: Issue with Reporting on historical data in the LearnUpon application for exam question answers in EU region (minor)
- 2026-03-30: Issue in EU region affecting Exams/Surveys (major)
- 2026-03-09: Issue with invite acceptance / self registration (minor)
- 2026-01-21: Intermittent Connectivity Issues un EU Region (no impact stated)
- 2025-10-06: Intermittent latency in the EU Region (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api