# Link11

We monitor the [subprocessor list Link11 publishes](https://www.link11.com/en/dpa#subprocessors), which we last checked on 2026-10-26, but have not read any entries from it. A reading from 2026-10-13 is being checked. [1 tracked vendor](https://thirdpartyindex.com/vendors/link11#used-by), [Arvato Systems](https://thirdpartyindex.com/vendors/arvato-systems), names Link11 as a subprocessor.

Link11 (link11.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/link11
- Documents last verified: 2026-10-26
- Transparency rating: 33/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (published; no entries could be read); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 8/8; Privacy policy 0/6 (not found); security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three
- Cite as: Link11, Third Party Index, https://thirdpartyindex.com/vendors/link11 (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://link11.eu.trust.site/ | 2026-10-26 | 2026-10-26 |
| Subprocessor list | https://www.link11.com/en/dpa#subprocessors | 2026-10-26 | 2026-10-13 |
| Data processing addendum | https://www.link11.com/en/dpa | 2026-10-26 | 2026-10-13 |
| Status page | https://link11.statuspage.io/ | 2026-10-26 | 2026-10-26 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Arvato Systems](https://thirdpartyindex.com/vendors/arvato-systems.md): IaaS DDoS protection

## Service status

Incidents it reported on its own status page.

- Last 90 days: 4 reported incidents (1 major or critical, 2 minor, 1 with no impact stated)
- Typical time to resolve: 18 h 9 min
- Status page last read: 2026-10-26
- 2026-10-04: Intermittent phone lines issues (no impact stated)
- 2026-09-24: Intermittent connectivity issues in SG locations (minor)
- 2026-08-15: Connection issues in FFM7 (FR5) (major)
- 2026-08-11: \[Investigating\] Potential Issue – \[Link11 WAAP / Secure CDN\] (minor)
- 2026-07-06: Elevated time out error rate (no impact stated)
- 2026-07-05: Degraded Performance on Selected Services (no impact stated)
- 2026-06-24: Elevated Error Rates / Connectivity Disruption to Multiple Sites (major)
- 2026-06-08: Connectivity issues at Miami site (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
