# LiquidPlanner

LiquidPlanner (liquidplanner.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/liquidplanner
- Documents last verified: 2026-09-30
- Transparency rating: 72/100 (how much it publishes, not how secure it is)
- Cite as: LiquidPlanner, Third Party Index, https://thirdpartyindex.com/vendors/liquidplanner (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.tempo.io/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://www.tempo.io/subprocessors | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.tempo.io/privacy | 2026-09-30 | 2026-09-30 |
| Terms | https://www.tempo.io/terms | 2026-09-30 | 2026-09-30 |
| Status page | https://status.liquidplanner.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (33)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [84codes AB](https://thirdpartyindex.com/vendors/84codes.md) | Communication between microservices. It handles asynchronous workflows like notification delivery and data synchronization.; Data Queueing & Event Streaming | United States | 2026-09-30 |
| AC PM, LLC | Service Notifications; Transactional email delivery for product notifications, reminders, and other email automation and tracking delivery metrics. | United States | 2026-09-30 |
| acSoft Inc d/b/a Alpha Serve, Inc | Customer Service, Technical Support, Operational Support; Provision of technical, support services, and supporting the provision, management and maintenance of the Service. | United States | 2026-09-30 |
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Data Hosting and Computing; Fully managed service for building, training, and deploying ML models.; Generative AI services provider for intelligence product features.; ML/AI Infrastructure; Primary hosting facilities, and platform-as-a-service components, hosting and running Tempo’s Cloud services. | United States; United States, Ireland, Germany, Australia\*\* | 2026-09-30 |
| Amovos s.r.o. | Customer Service, Technical Support, Operational Support; Provision of technical, support services, and supporting the provision, management and maintenance of the Service. | Slovak Republic | 2026-09-30 |
| [Amplitude, Inc.](https://thirdpartyindex.com/vendors/amplitude.md) | Aggregating anonymized usage data, measuring feature adoption, to monitor and optimize our products; Usage Analytics | United States | 2026-09-30 |
| [Appcues, Inc.](https://thirdpartyindex.com/vendors/appcues.md) | Automatic in-app user onboarding/new feature guides and walkthroughs; Customer Support and Communication | United States | 2026-09-30 |
| [Atlassian Pty Ltd](https://thirdpartyindex.com/vendors/atlassian.md) | Confluence is used for internal documentation, knowledge sharing, and team collaboration.; Customer Support and Communication; Rovo is used for AI-powered search and knowledge discovery across our Atlassian tools.; We use Atlassian Community to engage users, share best practices, and for other product-related issues.; We use Jira and Jira Service Management to track customer-reported bugs, incidents, support tickets, and internal development work. | United States | 2026-09-30 |
| Calendly, LLC and its affiliate Interview Schedule, Inc. d/b/a Prelude | Customer Support and Communication; Meeting scheduling, management, reminders and notifications | United States | 2026-09-30 |
| [Catamorphic, Co.](https://thirdpartyindex.com/vendors/launchdarkly.md) | Feature Flagging & Experimentation; Manages feature rollouts, A/B testing, and allows for dynamic control over features based on user segments. | United States | 2026-09-30 |
| [Chameleon Intelligent Tech, Inc.](https://thirdpartyindex.com/vendors/chameleon-intelligent-tech.md) | Automatic in-app user onboarding/new feature guides and walkthroughs; Customer Support and Communication | United States | 2026-09-30 |
| [Clari, Inc.](https://thirdpartyindex.com/vendors/salesloft.md) | Customer Support and Communication; Real-time call assistance and insights | United States | 2026-09-30 |
| [Datadog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | Operational Monitoring, Logging, and Crash Reporting; Used to monitor app performance, track infrastructure metrics, and set alerts for resolving operational issues in real-time. | United States | 2026-09-30 |
| e-Core IT Solutions LLC | 3rd level technical support for AMP products of Tempo; Customer Support and Communication | United States, Brazil | 2026-09-30 |
| Fireflies.AI Corp. | Call recording, transcription, note-taking; Customer Support and Communication | United States | 2026-09-30 |
| [Fullstory, Inc](https://thirdpartyindex.com/vendors/fullstory.md) | Recording user sessions to diagnose UX issues, and understand user workflows for improving product usability.; Usage Analytics | United States | 2026-09-30 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Customer Support and Communication; Used for operational productivity, such as hosting emails, scheduling meetings, and storing documents. It integrates with applications for workflows and usage insights. | United States | 2026-09-30 |
| [InMoment, Inc.](https://thirdpartyindex.com/vendors/inmoment.md) | Collect and analyze optional user feedback within the app.; Usage Analytics | United States | 2026-09-30 |
| Logiciels Tempo Inc. | Customer Service, Technical Support, Operational Support; Provision of technical, support services, and supporting the provision, management and maintenance of the Service. | Canada | 2026-09-30 |
| [Mailgun Technologies, Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | Sending transactional emails, such as account activations, password resets, order confirmations, and other communications.; Service Notifications | United States | 2026-09-30 |
| [Okta, Inc.](https://thirdpartyindex.com/vendors/okta.md) | Authentification; Identity management and authentication services to securely manage user login, access control, and single sign-on (SSO) functionality. | United States | 2026-09-30 |
| [Pendo.io, Inc.](https://thirdpartyindex.com/vendors/pendo.md) | Provides user onboarding, product analytics, and user feedback tools to help improve user experience; Usage Analytics | United States | 2026-09-30 |
| [Rapid7 LLC](https://thirdpartyindex.com/vendors/rapid7.md) | Operational Monitoring, Logging, and Crash Reporting; Used to collect, monitor, analyze, and store log data for performance and security purposes | United States | 2026-09-30 |
| Roadmunk Inc. | Customer Service, Technical Support, Operational Support; Provision of technical, support services, and supporting the provision, management and maintenance of the Service. | Canada | 2026-09-30 |
| Slack Technologies, LLC, a Salesforce company | Communication collaboration, file sharing, integrating its APIs to create bots or receive application alerts directly in channels.; Customer Support and Communication | United States | 2026-09-30 |
| [SmartBear Software Inc.](https://thirdpartyindex.com/vendors/smartbear-software.md) | Error monitoring and tracking, used to notify of software errors; Operational Monitoring, Logging, and Crash Reporting | United States | 2026-09-30 |
| [Snowflake Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | Datalake/data warehousing for storage, transformation, and querying for Tempo AI; ML/AI Infrastructure | United States | 2026-09-30 |
| Tecton, Inc. | Enables us to maintain consistent, versioned, and real-time ML.; ML/AI Infrastructure | United States | 2026-09-30 |
| Tempo ehf. | Customer Service, Technical Support, Operational Support; Provision of technical, support services, and supporting the provision, management and maintenance of the Service. | Iceland | 2026-09-30 |
| Tempo Software Inc | Customer Service, Technical Support, Operational Support; Provision of technical, support services, and supporting the provision, management and maintenance of the Service. | United States | 2026-09-30 |
| [Twilio Inc.](https://thirdpartyindex.com/vendors/twilio.md) | Sending transactional emails, such as account activations, password resets, order confirmations, and other communications.; Service Notifications; Streamlines usage data collection, routing it to analytics tool; Usage Analytics | United States | 2026-09-30 |
| [TYPEFORM SL](https://thirdpartyindex.com/vendors/typeform.md) | Customer Support and Communication; Optional customer feedback/feature request forms | United States | 2026-09-30 |
| [Zoom Communications, Inc.](https://thirdpartyindex.com/vendors/zoom.md) | Customer Support and Communication; Customer communications and insights, AI meetings notetaker and insights | United States | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/23410)). CSV: https://thirdpartyindex.com/vendors/liquidplanner/subprocessors.csv

### Its own affiliates (1)

- LiquidPlanner, Inc. (United States)

## Compliance

As its trust center lists them.

- Audited: SOC 1, SOC 2 Type II, ISO/IEC 27001, ISO/IEC 27701, PCI DSS, CSA STAR ([evidence](https://thirdpartyindex.com/evidence/23413))
- Claimed: HIPAA, GDPR, CCPA/CPRA, DORA ([evidence](https://thirdpartyindex.com/evidence/23413))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (1 major or critical, 0 minor, 1 with no impact stated)
- Typical time to resolve: 1 h 2 min
- 2026-09-03: Application errors with subset of features (major)
- 2026-09-03: Degraded performance (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api