# LiveChatAI

LiveChatAI (livechatai.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/livechatai
- Documents last verified: 2026-10-07
- Transparency rating: 14/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Part of: [Popupsmart](https://thirdpartyindex.com/vendors/popupsmart)
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three
- Cite as: LiveChatAI, Third Party Index, https://thirdpartyindex.com/vendors/livechatai (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Privacy policy | https://livechatai.com/privacy-policy | 2026-10-07 | 2026-10-04 |
| Terms | https://livechatai.com/terms-of-use | 2026-10-07 | 2026-10-04 |
| Trust center (parent company's) | https://popupsmart.com/trust-center | 2026-10-07 | 2026-10-04 |
| Subprocessor list (parent company's) | https://popupsmart.com/trust-center#subprocessors | 2026-10-07 | 2026-10-04 |
| Data processing addendum (parent company's) | https://popupsmart.com/dpa | 2026-10-07 | 2026-10-04 |

## Subprocessors (0)

It publishes no list of its own; its parent company Popupsmart lists 13: https://thirdpartyindex.com/vendors/popupsmart.md

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Popupsmart](https://thirdpartyindex.com/vendors/popupsmart.md): Customer support chat and AI-assisted support conversations

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api