# Lokalise

Lokalise (lokalise.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/lokalise
- Documents last verified: 2026-09-29
- Transparency rating: 92/100 (how much it publishes, not how secure it is)
- Cite as: Lokalise, Third Party Index, https://thirdpartyindex.com/vendors/lokalise (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://lokalise.com/sub-processors/ | 2026-09-29 | 2026-09-29 |
| Data processing addendum | https://lokalise.com/dpa/ | 2026-09-29 | 2026-09-29 |
| Privacy policy | https://lokalise.com/privacy-policy/ | 2026-09-29 | 2026-09-29 |
| Terms | https://lokalise.com/terms-of-service/ | 2026-09-29 | 2026-09-29 |
| Security page | https://lokalise.com/product/security/ | 2026-09-29 | 2026-09-29 |
| security.txt | https://lokalise.com/.well-known/security.txt | 2026-09-29 | 2026-09-29 |
| Status page | https://status.lokalise.com/ | 2026-09-29 | 2026-09-29 |
| Security advisories | https://vdp.lokalise.com/p/Information-Security | 2026-09-29 | 2026-09-29 |

## Subprocessors (49)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Airtable](https://thirdpartyindex.com/vendors/airtable.md) | Database collaboration platform | USA | 2026-09-29 |
| [Amazon Web Services, Inc](https://thirdpartyindex.com/vendors/amazon-web-services.md) | AI services; Cloud hosting infrastructure and services.; Machine translation services (Lokalise Messages) | Germany, EU | 2026-09-29 |
| [Avalara Inc.](https://thirdpartyindex.com/vendors/avalara.md) | Automated tax compliance | USA | 2026-09-29 |
| Bugsnag Inc. | Error monitoring and error Reporting | USA | 2026-09-29 |
| ChartMogul Ltd. | Analytical tool for Stripe | USA | 2026-09-29 |
| Claude LLM / Anthropic | AI services | USA | 2026-09-29 |
| [Cockroach labs](https://thirdpartyindex.com/vendors/cockroach-labs.md) | Cloud database services | EU | 2026-09-29 |
| Crayon | Competitive intelligence Software | USA | 2026-09-29 |
| [DataDog Inc.](https://thirdpartyindex.com/vendors/datadog.md) | Cloud monitoring & observability services | USA | 2026-09-29 |
| [DeepL GmbH](https://thirdpartyindex.com/vendors/deepl.md) | Machine translation services | Germany, EU | 2026-09-29 |
| [Demandbase, Inc.](https://thirdpartyindex.com/vendors/demandbase.md) | ABM, B2B advertising (including CTV), and sales intelligence | USA | 2026-09-29 |
| [DocuSign](https://thirdpartyindex.com/vendors/docusign.md) | eSignature services and contract management platform | USA | 2026-09-29 |
| Dtech | Marketing outreach | EU | 2026-09-29 |
| Dust | Agentic AI platform | EU | 2026-09-29 |
| [Facebook, Inc.](https://thirdpartyindex.com/vendors/meta.md) | Marketing | USA | 2026-09-29 |
| [Fivetran, Inc.](https://thirdpartyindex.com/vendors/fivetran.md) | Data integration service | EU | 2026-09-29 |
| GC AI | Legal AI assistance | USA, Canada | 2026-09-29 |
| [Gearset](https://thirdpartyindex.com/vendors/gearset.md) | Backup services | USA | 2026-09-29 |
| Gengo, Inc. | Human translation services | USA | 2026-09-29 |
| [Gong.io Inc.](https://thirdpartyindex.com/vendors/gong.md) | Conversation intelligence software | USA | 2026-09-29 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | AI Services; Analytics, Cloud & Workspace services; Machine translation services | EU, USA | 2026-09-29 |
| Google, Gmail (Alphabet, Inc.) | Emails | USA | 2026-09-29 |
| Handle Technologies Ltd / Replicate Labs | AI-powered "AI Managers" for GTM teams | UK | 2026-09-29 |
| [Hex](https://thirdpartyindex.com/vendors/hex.md) | Collaborative analytics workspace | EU | 2026-09-29 |
| [Hightouch](https://thirdpartyindex.com/vendors/hightouch.md) | Data activation platform | EU | 2026-09-29 |
| [Intercom Inc.](https://thirdpartyindex.com/vendors/intercom.md) | In-web and email client messaging | USA | 2026-09-29 |
| Knock-ai | Instant conversational sales platform | EU, USA | 2026-09-29 |
| [Lusha](https://thirdpartyindex.com/vendors/lusha.md) | B2B sales and marketing | EU | 2026-09-29 |
| MAZE.DESIGN INC. | User research platform | USA | 2026-09-29 |
| Metadata, Inc. | Marketing | USA | 2026-09-29 |
| Microsoft Translate (Microsoft Corporation) | Machine translation services | EU | 2026-09-29 |
| [Mixmax, Inc.](https://thirdpartyindex.com/vendors/mixmax.md) | Sales engagement platform for Gmail | USA | 2026-09-29 |
| [New Relic](https://thirdpartyindex.com/vendors/new-relic.md) | Full‑stack observability platform | USA | 2026-09-29 |
| [OpenAI LLC](https://thirdpartyindex.com/vendors/openai.md) | AI services | USA | 2026-09-29 |
| [PandaDoc Inc.](https://thirdpartyindex.com/vendors/pandadoc.md) | Document management | USA | 2026-09-29 |
| Ramp | Financial operations platform | EU and USA | 2026-09-29 |
| [Rillet](https://thirdpartyindex.com/vendors/rillet.md) | ERP platform | USA | 2026-09-29 |
| [Salesforce Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | CRM Software | USA | 2026-09-29 |
| sanctions.io Inc. | AML and Watchlist screening API | EU | 2026-09-29 |
| Scratchpad | CRM tool | USA | 2026-09-29 |
| [SendGrid (Twilio Inc./ SendGrid, Inc.)](https://thirdpartyindex.com/vendors/sendgrid.md) | Emails | USA | 2026-09-29 |
| SIA “Language inspired” | Human translation services | Latvia, EU | 2026-09-29 |
| SIA Lokalise | Software development and customer success services | Latvia, EU | 2026-09-29 |
| [Slack Technologies, Inc.](https://thirdpartyindex.com/vendors/slack.md) | Internal messenger | USA | 2026-09-29 |
| [Snowflake Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | Data analytics | EU | 2026-09-29 |
| [Stripe, Inc.](https://thirdpartyindex.com/vendors/stripe.md) | Credit card payment processing | USA | 2026-09-29 |
| Velaris | Customer Success Platform | UK | 2026-09-29 |
| [Zoom](https://thirdpartyindex.com/vendors/zoom.md) | Online meeting provider | EU | 2026-09-29 |
| [ZoomInfo](https://thirdpartyindex.com/vendors/zoominfo.md) | B2B intelligence | USA | 2026-09-29 |

Read from ([evidence](https://thirdpartyindex.com/evidence/17793)). CSV: https://thirdpartyindex.com/vendors/lokalise/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (2 major or critical, 0 minor, 0 with no impact stated)
- Typical time to resolve: 3 h
- 2026-09-14: Lokalise application is experiencing partial email delivery issues (major)
- 2026-08-17: Lokalise search service outage (critical)
- 2026-02-04: Lokalise application and API are unavailable (critical)
- 2026-01-26: Lokalise application is unavailable (critical)
- 2025-11-27: Lokalise application is unavailable (critical)
- 2025-10-23: Issues with content integrations exports to Lokalise application (major)
- 2025-10-07: Workflows are not running and feature is unaccessible (minor)

## Security contact

From its security.txt (https://lokalise.com/.well-known/security.txt):

- Contact: https://vdp.lokalise.com/
- Contact: mailto:security@lokalise.com
- Disclosure policy: https://vdp.lokalise.com/
- Security jobs: https://lokalise.com/careers/

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api