# LumApps

LumApps (lumapps.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/lumapps
- Documents last verified: 2026-09-29
- Transparency rating: 89/100 (how much it publishes, not how secure it is)
- Cite as: LumApps, Third Party Index, https://thirdpartyindex.com/vendors/lumapps (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.lumapps.com/ | 2026-09-29 | 2026-09-29 |
| Subprocessor list | https://legal.lumapps.com/serve/4753443638214656-8013929175538988/LumApps+-+EN+-++List+of+Subprocessors.pdf | 2026-09-29 | 2026-09-29 |
| Data processing addendum | https://legal.lumapps.com/legal/data-processing-agreement | 2026-09-29 | 2026-09-29 |
| Privacy policy | https://legal.lumapps.com/legal/lumapps-privacy-policy | 2026-09-29 | 2026-09-29 |
| Terms | https://legal.lumapps.com/legal/lumapps-general-terms-and-conditions | 2026-09-29 | 2026-09-29 |
| Security page | https://www.lumapps.com/platform/security | 2026-09-29 | 2026-09-29 |
| Status page | https://status.lumapps.com/posts/dashboard | 2026-09-29 | 2026-09-29 |

## Subprocessors (19)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Apple Inc. | Notification service for Apple devices. | Global | 2026-09-29 |
| Beekeeper AG | Provision of the frontline success system services | Switzerland | 2026-09-29 |
| Beekeeper Poland Sp.z.o.o | Product and platform maintenance and support of the frontline success system services | EU | 2026-09-29 |
| Comeen SAS | Provision of the workplace management services as described https://comeen.com/ | EU at | 2026-09-29 |
| [Datadog Inc.](https://thirdpartyindex.com/vendors/datadog.md) | Monitoring of the platform (logs) | EU | 2026-09-29 |
| [DeepL SE (Optional\*)](https://thirdpartyindex.com/vendors/deepl.md) | DeepL provides a machine translation services platform | EEA | 2026-09-29 |
| [Functional Software, Inc.](https://thirdpartyindex.com/vendors/sentry.md) | Application performance monitoring, error tracking and debugging tool. When an error is detected, the application takes snapshots of code generating errors (including surrounding lines of code) for error reporting | EU | 2026-09-29 |
| [Google LLC (Firebase)](https://thirdpartyindex.com/vendors/google-cloud.md) | Notification service for Android devices. | Global | 2026-09-29 |
| Google Ireland Limited | Data Center Facilities and Services; Google hosts the cloud infrastructure and provides certain services, which are part of: -LumApps Play -Datalake -Analytics -End user translation -Marketplace library -LumApps developer site -MicroApps builder -Digital Assistant, Slack and Teams -LumApps infrastructure and software architecture (including inter service communication, notifications webhook, login infrastructure, embedded computation in particular for AI services, and other internal centralized services organization); Google hosts the cloud infrastructure and provides technical administration for infrastructure and server management services, as well as additional related services (such as Google Translate, Search, Analytics) | EU or US; EU or US general for; EU or US or Switzerland | 2026-09-29 |
| Logz.io | Performance and Security Monitoring | EU | 2026-09-29 |
| [Mailgun Technologies Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | Email solution provider | EU | 2026-09-29 |
| [Microsoft Ireland Operations Limited](https://thirdpartyindex.com/vendors/microsoft.md) | Microsoft hosts the cloud infrastructure and provides technical administration for infrastructure and management services | EU server | 2026-09-29 |
| [Mixpanel, Inc.](https://thirdpartyindex.com/vendors/mixpanel.md) | A/B Testing & Product Analytics Analytics data not containing any personal data may be processed in Mixpanel’s data centers in the United States. | EU | 2026-09-29 |
| [Pendo.io, Inc.](https://thirdpartyindex.com/vendors/pendo.md) | Pendo provides a tool used to perform analytics | EU | 2026-09-29 |
| [Raintank, Inc.](https://thirdpartyindex.com/vendors/grafana.md) | Monitoring and analyzing metrics, performances, logs and traces. Diagnostics of end user network reliability, performance and UX | EU | 2026-09-29 |
| [Stream.io, Inc](https://thirdpartyindex.com/vendors/stream-io.md) | Stream.io provides the technical foundation for the chat feature; Video and audio calling services | EU or US | 2026-09-29 |
| [Twilio Inc.](https://thirdpartyindex.com/vendors/twilio.md) | SMS services | US | 2026-09-29 |
| [Workato (Optional\*)](https://thirdpartyindex.com/vendors/workato.md) | Workflow automation | EU | 2026-09-29 |
| [Zendesk inc.](https://thirdpartyindex.com/vendors/zendesk.md) | Zendesk provides a ticketing tool for the support services | EU | 2026-09-29 |

Read from ([evidence](https://thirdpartyindex.com/evidence/18006)). CSV: https://thirdpartyindex.com/vendors/lumapps/subprocessors.csv

### Its own affiliates (1)

- LumApps SAS (EU)

## Compliance

As its trust center lists them.

- Audited: ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018 ([evidence](https://thirdpartyindex.com/evidence/17833))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api