# Macabacus

Macabacus (macabacus.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/macabacus
- Documents last verified: 2026-09-29
- Transparency rating: 87/100 (how much it publishes, not how secure it is)
- Cite as: Macabacus, Third Party Index, https://thirdpartyindex.com/vendors/macabacus (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.macabacus.com/ | 2026-09-29 | 2026-09-29 |
| Subprocessor list | https://trust.macabacus.com/subprocessors | 2026-09-29 | 2026-09-29 |
| Data processing addendum | https://macabacus.com/legal/dpa | 2026-09-29 | 2026-09-29 |
| Privacy policy | https://macabacus.com/legal/privacy | 2026-09-29 | 2026-09-29 |
| Terms | https://macabacus.com/legal/terms-of-use | 2026-09-29 | 2026-09-29 |
| Security page | https://macabacus.com/legal/security | 2026-09-29 | 2026-09-29 |
| Status page | https://status.macabacus.com/ | 2026-09-29 | 2026-09-29 |

## Subprocessors (8)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | — | System monitoring. | 2026-09-29 |
| [Google Cloud Platform (GCP)](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud infrastructure. | Cloud provider | 2026-09-29 |
| [Help Scout](https://thirdpartyindex.com/vendors/help-scout.md) | Cloud service that stores customer support tickets. | Customer Communication | 2026-09-29 |
| [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | — | United States | 2026-09-29 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud Computing; Cloud infrastructure. | United States | 2026-09-29 |
| [Recurly](https://thirdpartyindex.com/vendors/recurly.md) | Subscription management platform that also processes payments. | Payment Processing | 2026-09-29 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing. | Finance and payments | 2026-09-29 |
| [Vanta](https://thirdpartyindex.com/vendors/vanta.md) | Continuous security and compliance monitoring | GRC/Security Monitoring | 2026-09-29 |

Read from ([evidence](https://thirdpartyindex.com/evidence/18010)). CSV: https://thirdpartyindex.com/vendors/macabacus/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/18009))
- Claimed: GDPR, CCPA/CPRA, Data Privacy Framework ([evidence](https://thirdpartyindex.com/evidence/18009))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (1 major or critical, 0 minor, 0 with no impact stated)
- Typical time to resolve: 13 min
- 2026-08-18: Payment Processor Outage (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api