# Macroscope

Macroscope (macroscope.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/macroscope
- Documents last verified: 2026-09-30
- Transparency rating: 72/100 (how much it publishes, not how secure it is)
- Cite as: Macroscope, Third Party Index, https://thirdpartyindex.com/vendors/macroscope (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.macroscope.com/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://trust.macroscope.com/subprocessors | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://app.macroscope.com/privacy | 2026-09-30 | 2026-09-30 |
| Status page | https://status.macroscope.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (26)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) | Large Language Model (LLM) processing to generate summaries and code reviews; Note: None of our customer data is ever used to train any of the Anthropic models. Transfers are safeguarded by Standard Contractual Clauses. Customers have the option to limit data and inference to US only for an extra cost. No data is retained for all models except Fable, where data may be retained for 30 days for security purposes, and this data may be stored globally. | Global | 2026-09-30 |
| [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | LLM Inference Processing for the product; We occasionally use AWS Bedrock as a backup provider to run inference for other provider LLMs. We also sometimes use AWS for compute services. Customers have the option to limit LLM data and inference to US only for an extra cost. | Global | 2026-09-30 |
| [Baseten](https://thirdpartyindex.com/vendors/baseten.md) | LLM inference and training; We occasionally use Baseten to provide LLM inference and training. We never use customer data to train LLMs. | Global | 2026-09-30 |
| [Exa](https://thirdpartyindex.com/vendors/exa-labs.md) | AI powered web searches; Allows Macroscope to browse and search the web | United States | 2026-09-30 |
| [Fireworks AI](https://thirdpartyindex.com/vendors/fireworks.md) | Inference; We use Fireworks to process inference for certain LLM calls. Models are never trained on any customer data. | Global | 2026-09-30 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud provider; Our infrastructure is primarily hosted on GCP. | United States | 2026-09-30 |
| [Google Gemini](https://thirdpartyindex.com/vendors/google-cloud.md) | Large Language Model (LLM) processing; We occasionally use Gemini models through Google's Vertex API to generate summaries and do code review. Models are never trained on any customer data. | Global | 2026-09-30 |
| [Linear](https://thirdpartyindex.com/vendors/linear.md) | Collaboration; We use Linear as our internal project management system. When issues relate to the experience of a specific customer, there may be minimal customer information as part of the created ticket. | United States | 2026-09-30 |
| [Microsoft Azure Cloud](https://thirdpartyindex.com/vendors/microsoft.md) | Inference and Cloud Services; We will occasionally use Azure to handle inference for LLMs from other providers. We also occasionally use Azure services for cloud processing as a backup to GCP. Customers have the option to limit data and inference to US only for an extra cost. | Global | 2026-09-30 |
| [Modal](https://thirdpartyindex.com/vendors/modal.md) | Compute Sandboxes; We use modal to create sandboxes where we can perform secure computing. We also occasionally us them to process inference for LLMs. | Global | 2026-09-30 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) | Large Language Model (LLM) processing to generate summaries and code reviews; Note: None of our customer data is ever used to train any of the OpenAI models. Transfers are safeguarded by Standard Contractual Clauses. Customers have the option to limit data and inference to US only for an extra cost. | Global | 2026-09-30 |
| [Parallel](https://thirdpartyindex.com/vendors/parallel-web-systems.md) | AI powered web searches; Allows Macroscope to browse and search the web. | United States | 2026-09-30 |
| [Posthog](https://thirdpartyindex.com/vendors/posthog.md) | We use Posthog for analytics and error tracking of our web application and corporate website. Effective date: November 5, 2025; Web analytics and error reporting | United States and EU | 2026-09-30 |
| Prime Intellect | LLM Inference and Training; We occasionally use Prime Intellect to provide LLM inference and training. We never use customer data to train LLMs. Effective date: August 7, 2026 | USA | 2026-09-30 |
| [Pylon](https://thirdpartyindex.com/vendors/pylon.md) | Customer Support; We use Pylon as our unified customer support platform, to facilitate support via Email, Slack and other mediums. | United States | 2026-09-30 |
| Sail | LLM Inference and Training; We occasionally use Sail to provide LLM inference and training. We never use customer data to train LLMs. | Global | 2026-09-30 |
| [SendGrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email delivery; SendGrid powers email delivery for some of our reporting functionally. This functionally is optional but when configured by customers, allows you to receive summaries via email. | United States | 2026-09-30 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Error tracking; We use Sentry to track client side errors, which sometimes include minimal customer information to track the source of the issue. | United States | 2026-09-30 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Collaboration; We use Slack for internal collaboration, including debugging customer-reported issues which occasionally include customer information. | United States | 2026-09-30 |
| [SpaceXAI](https://thirdpartyindex.com/vendors/spacexai.md) | LLM Inference and Training; We occasionally use SpaceXAI to provide LLM inference and training. We never use customer data to train LLMs. | Global | 2026-09-30 |
| [Stripe Inc](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing; Stripe stores customer payment information and processes payments for us. | Multi-region | 2026-09-30 |
| [Temporal](https://thirdpartyindex.com/vendors/temporal.md) | Distributed software workflows; Temporal is an integral part of our infrastructure. Any customer data processed via Temporal is encrypted, and Temporal does not have decryption keys. | United States | 2026-09-30 |
| Terminal | We occasionally use Terminal to provide LLM inference and training. We never use customer data to train LLMs. Effective date: September 8, 2026 | LLM Inference and Training | 2026-09-30 |
| [Together](https://thirdpartyindex.com/vendors/together-ai.md) | LLM Inference and Training; We occasionally use Together to provide LLM inference and training. We never use customer data to train LLMs. | Global | 2026-09-30 |
| [WorkOS](https://thirdpartyindex.com/vendors/workos.md) | In some cases, for Enterprise customers, we leverage WorkOS to integrate with your Identity Provider systems to better improve our summaries.; Integration with Identity Providers | United States | 2026-09-30 |
| [Zapier](https://thirdpartyindex.com/vendors/zapier.md) | We use Zapier to automate internal workflows and triage customer support requests.; Workflow automation | United States | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/24029)). CSV: https://thirdpartyindex.com/vendors/macroscope/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 57 days: 10 reported incidents (6 major or critical, 4 minor, 0 with no impact stated)
- Typical time to resolve: 5 min
- 2026-09-18: \[automated\] Macroscope API — Degraded Performance (critical)
- 2026-09-13: \[automated\] Macroscope API — Degraded Performance (minor)
- 2026-09-13: \[automated\] Macroscope API — Degraded Performance (minor)
- 2026-09-10: Code Review Outage (major)
- 2026-09-10: \[automated\] Macroscope API — Degraded Performance (minor)
- 2026-09-10: Service Outage - Code Review (major)
- 2026-09-06: \[automated\] Macroscope API — Service Disruption (critical)
- 2026-09-05: \[automated\] Macroscope API — Degraded Performance (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api