# Mantra

Mantra (mantra.ms): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/mantra
- Documents last verified: 2026-10-07
- Transparency rating: 36/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Cite as: Mantra, Third Party Index, https://thirdpartyindex.com/vendors/mantra (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Data processing addendum | https://mantra.ms/data-processing-agreement | 2026-10-07 | 2026-10-04 |
| Privacy policy | https://mantra.ms/app-privacy-policy | 2026-10-07 | 2026-10-04 |
| Terms | https://mantra.ms/terms-and-conditions | 2026-10-07 | 2026-10-04 |
| Security page | https://mantra.ms/security | 2026-10-07 | 2026-10-04 |
| Status page | https://status.mantra.ms/ | 2026-10-07 | 2026-10-07 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-10-08
- No incidents reported in the last 12 months
- 2026-04-22: Some products are down (minor)
- 2026-04-17: Major Outage – Smart Banners (Outlook) (critical)
- 2026-04-17: Incident Smart Banners (Microsoft) (no impact stated)
- 2026-01-16: Awareness - Users wrongly deactivated (major)
- 2026-01-15: Smart Banners in Threats delayed since 15th of January (no impact stated)
- 2025-10-22: Awareness - Alex on Teams is not responding for some users after interaction (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api