# Marketplacer

Marketplacer declares [17 subprocessors](https://thirdpartyindex.com/vendors/marketplacer#subprocessors), plus 1 of its own affiliates, in [its subprocessor list](https://marketplacer.com/legal/global-subprocessor-list/), which we last checked on 2026-10-10 ([evidence](https://thirdpartyindex.com/evidence/75985)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare). No published changes since we first read it on 2026-10-10.

Marketplacer (marketplacer.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/marketplacer
- Documents last verified: 2026-10-10
- Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 13 tracked vendors directly, 102 within two hops, 359 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Marketplacer, Third Party Index, https://thirdpartyindex.com/vendors/marketplacer (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.marketplacer.com/ | 2026-10-10 | 2026-10-10 |
| Subprocessor list | https://marketplacer.com/legal/global-subprocessor-list/ | 2026-10-10 | 2026-10-10 |
| Privacy policy | https://marketplacer.com/legal/global-privacy-policy/ | 2026-10-10 | 2026-10-10 |
| Terms | https://marketplacer.com/legal/website-terms-conditions/ | 2026-10-10 | 2026-10-10 |
| Security page | https://marketplacer.com/security/ | 2026-10-10 | 2026-10-10 |
| Status page | https://status.marketplacer.com/ | 2026-10-10 | 2026-10-10 |

## Subprocessors (17)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Airwallex | Payment services provider for the MPay solution. | Australia, US or UK, based on MPay customer region | 2026-10-10 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Internal business and operational productivity. No external use or ML. Segregated internally. | US | 2026-10-10 |
| [Avalara Inc](https://thirdpartyindex.com/vendors/avalara.md) | Enables Marketplacer to calculate and administer tax obligations within the US. | US | 2026-10-10 |
| [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Adverts and order syncing service with third party commerce platforms.; Hosting services, including hosting of Operator’s Marketplacer instance.; M Insights: optional Operator-specific data and insights service.; Production database back-ups. | Australia; Australia, US or EU based on customer region | 2026-10-10 |
| ChatGPT Team | Internal tool for business use. No external use or ML. Segregated internally. | US | 2026-10-10 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Firewalls and security (Seller and Admin portals). | US | 2026-10-10 |
| [Crowdstrike](https://thirdpartyindex.com/vendors/crowdstrike.md) | Security. | US | 2026-10-10 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Event monitoring, bug tracking and related analytics. | US | 2026-10-10 |
| External Providers and Integrations | To the extent Operator requires Marketplacer to act as a subprocessor for any External Provider or accesses any Integrations. | – | 2026-10-10 |
| [Google Analytics](https://thirdpartyindex.com/vendors/google-cloud.md) | Analytics for the purposes of M Insights, an optional data insights tool available to Operators. | US | 2026-10-10 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Business applications and collaboration tools. | Global | 2026-10-10 |
| [Netskope, Inc.](https://thirdpartyindex.com/vendors/netskope.md) | Security. | Global | 2026-10-10 |
| [Rollbar](https://thirdpartyindex.com/vendors/rollbar.md) | Error tracking, logging and monitoring and related analytics. | US | 2026-10-10 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Internal and customer communication. | US | 2026-10-10 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data analytics and insights; data download service. | Australia, US or EU based on customer region | 2026-10-10 |
| [Twilio Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email notification services. | US | 2026-10-10 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer support. | US | 2026-10-10 |

Read from ([evidence](https://thirdpartyindex.com/evidence/75985)). CSV: https://thirdpartyindex.com/vendors/marketplacer/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (1)

- Marketplacer Pty Ltd (Australia; New Zealand; UK; United States)

## Compliance

As its trust center lists them.

- Audited: SOC 2, ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/75986))
- Claimed: GDPR ([evidence](https://thirdpartyindex.com/evidence/75986))

## Subprocessor of (0)

No tracked vendor lists it.

## Incidents reported by Marketplacer's subprocessors

Incidents reported in the last 30 days on their own status pages by 6 vendors Marketplacer lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Beeline Kazakhstan (minor)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela (minor)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Zamtel Zambia (minor)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers (minor)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Elevated Errors Affecting Sip Domain Configuration (no impact stated)
- 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States (minor)
- 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway (minor)
- 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy (minor)
- 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China (minor)
- 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire (minor)
- 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Verizon United States (minor)
- 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Norway (minor)
- 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Twilio SMS Delivery Issues (minor)
- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Marketplacer lists as a subprocessor, reported Issue with spend limits (no impact stated)
- 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States (minor)
- 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor)
- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Marketplacer lists as a subprocessor, reported Elevated errors on platform.claude.com (major)
- 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor)
- 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States (minor)
- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Marketplacer lists as a subprocessor, reported Elevated errors loading usage data on platform.claude.com (major)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Failures from Twilio to Movistar El Salvador (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to O! Kyrgyzstan (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory (minor)
- 2026-10-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Marketplacer lists as a subprocessor, reported INC20000263 (major)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-06: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Marketplacer lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States (minor)
- 2026-10-06: [Avalara](https://thirdpartyindex.com/vendors/avalara#status), which Marketplacer lists as a subprocessor, reported AvaTax Service Degradation (minor)
- 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Guinea (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-05: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Marketplacer lists as a subprocessor, reported Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 (major)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Delayed Messaging Logs and Status Callbacks in IE1 Region (minor)
- 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel (minor)
- 2026-10-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Degraded Service in london-ix edge in ie1 TNX (minor)
- 2026-10-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Banglalink Bangladesh (minor)
- 2026-10-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Magti GSM Georgia (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Hi3G Italy (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Programmable Messaging API Errors (no impact stated)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported 500 Errors for Conversations Classic Conversations Updates (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Messaging Event Delays for Comms API (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Increased Email Deferrals and Delays in Deliveries (no impact stated)
- 2026-10-02: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Marketplacer lists as a subprocessor, reported Delayed RUM sessions (no impact stated)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported A2P Campaign Registration Delays (minor)
- 2026-10-01: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Marketplacer lists as a subprocessor, reported Delayed credits on the Claude Platform (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain (minor)
- 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Kolbi Costa Rica (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Guatemala (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Wind Tre Italy (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile (minor)
- 2026-09-30: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Marketplacer lists as a subprocessor, reported Delayed Events (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Delivery Failures From Verify to China (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Vodafone Netherlands (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Messaging Logs API Latency & Errors (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala (minor)
- 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Tigo Guatemala (minor)
- 2026-09-29: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Marketplacer lists as a subprocessor, reported Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API (major)
- 2026-09-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Flex Plugins CLI Is Degraded (minor)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Bulk Messaging API Errors (no impact stated)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to CTBC Brazil (minor)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom (minor)
- 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in Spain (minor)
- 2026-09-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Proximus Belgium (minor)
- 2026-09-27: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Marketplacer lists as a subprocessor, reported INC20000239 (critical)
- 2026-09-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-09-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Intermittent Trial Unit Errors for Verify 'Try it out' Feature (minor)
- 2026-09-25: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Marketplacer lists as a subprocessor, reported INC20000237 (critical)
- 2026-09-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-09-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Etisalat United Arab Emirates (minor)
- 2026-09-25: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Marketplacer lists as a subprocessor, reported Users are unable to acknowledge, escalate, or resolve On-Call Pages (minor)
- 2026-09-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-09-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States (minor)
- 2026-09-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-09-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Event Streams Service Disruption (minor)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria (minor)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 (minor)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) (minor)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available (minor)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTS Belarus (minor)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Cameroon (minor)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Datora Brazil (minor)
- 2026-09-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Telkomsel Indonesia (minor)
- 2026-09-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Ireland (minor)
- 2026-09-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria (minor)
- 2026-09-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Norway (minor)
- 2026-09-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to MASS Response Austria (minor)
- 2026-09-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Countries (minor)
- 2026-09-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden (minor)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data (minor)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console (minor)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Messaging Webhook Delays in US1 (minor)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Phone Number APIs and Console Were Returning Incorrect 404 Responses (no impact stated)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio Long Codes to Natcom Haiti (minor)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported User Authentication Identity SNA Failure Increase for Smartfren in Indonesia (minor)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Airtel India (minor)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Du United Arab Emirates (minor)
- 2026-09-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Izzi Mexico (minor)
- 2026-09-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Marketplacer lists as a subprocessor, reported Elevated errors for multiple models (major)
- 2026-09-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Delayed Intelligent Alerts Notifications and Stale Alert History in Console (minor)
- 2026-09-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Verify Voice Traffic Failures to Japan (no impact stated)
- 2026-09-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported API Errors Affecting Multiple Services (no impact stated)
- 2026-09-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-09-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers (minor)
- 2026-09-21: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Marketplacer lists as a subprocessor, reported Delayed Monitors Notifications (minor)
- 2026-09-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz Pakistan (minor)
- 2026-09-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telemat Cel Brazil (minor)
- 2026-09-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-09-20: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Marketplacer lists as a subprocessor, reported Delayed events triggered by emails (minor)
- 2026-09-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Russia (minor)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported A2P 10DLC Campaign Statuses Remaining 'In Review' (minor)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Orange Democratic Republic of the Congo (minor)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Delays with Phone Number Registration to A2P 10DLC (minor)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo and Orange Democratic Republic of the Congo (minor)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines (minor)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates (minor)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Ufone Pakistan (minor)
- 2026-09-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported User Authentication Identity Gateway API Failure Increase to Rogers Network in Canada (minor)
- 2026-09-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo (minor)
- 2026-09-17: [Avalara](https://thirdpartyindex.com/vendors/avalara#status), which Marketplacer lists as a subprocessor, reported Avalara Cross Border Restrictions Service Degradation (minor)
- 2026-09-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported 503 Errors When Calling Comms-API (no impact stated)
- 2026-09-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States (minor)
- 2026-09-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia (minor)
- 2026-09-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to H3G United Kingdom (minor)
- 2026-09-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Smart Communications Philippines (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Twilio Console Issue (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo (minor)
- 2026-09-16: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Marketplacer lists as a subprocessor, reported Issues with Google Play subscriptions (no impact stated)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio Phone Numbers to Multibyte Hong Kong (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada (minor)
- 2026-09-16: [rollbar](https://thirdpartyindex.com/vendors/rollbar#status), which Marketplacer lists as a subprocessor, reported Increased occurrence processing pipeline latency (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel India (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Etisalat Egypt (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Paraguay (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Failures from Twilio to Vivo Brazil (minor)
- 2026-09-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada (minor)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Inbound SIP Calls With OPUS Codec Only Blocked (no impact stated)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada (minor)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia (minor)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Video Room Settings Not Loading (minor)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru (minor)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Pages Not Accessible in Twilio Console (minor)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange Belgium (minor)
- 2026-09-15: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Marketplacer lists as a subprocessor, reported Intermittent error spikes for Claude Mythos 5.1 and Claude Fable 5.1 (major)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Voice Call Failures Between Twilio Germany Phone Numbers and Multiple Networks in Germany (minor)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Missing Data in Voice Insights / Console Subaccount Rollup (minor)
- 2026-09-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Swaziland (minor)
- 2026-09-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-09-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Comms API retry failing intermittently (no impact stated)
- 2026-09-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina (minor)
- 2026-09-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia (minor)
- 2026-09-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported User Authentication Identity SNA Failure Increase for Smartfren in Indonesia (minor)
- 2026-09-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq (minor)
- 2026-09-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil (minor)
- 2026-09-14: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Marketplacer lists as a subprocessor, reported INC20000217 (major)
- 2026-09-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France (minor)
- 2026-09-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML (minor)
- 2026-09-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong (minor)
- 2026-09-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico (minor)
- 2026-09-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported Voice Insights Console Dashboard Error (minor)
- 2026-09-11: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Marketplacer lists as a subprocessor, reported Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 (major)
- 2026-09-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported TwiML Bins – Service Failures (minor)
- 2026-09-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East (minor)
- 2026-09-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Marketplacer lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in Ireland (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/marketplacer

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api