# Matomo Matomo declares [3 subprocessors](https://thirdpartyindex.com/vendors/matomo#subprocessors) in [its subprocessor list](https://trust.matomo.org/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/54225)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services) and [Tideways](https://thirdpartyindex.com/vendors/tideways). No published changes since we first read it on 2026-09-22. [12 tracked vendors](https://thirdpartyindex.com/vendors/matomo#used-by) name Matomo as a subprocessor, including [LexisNexis](https://thirdpartyindex.com/vendors/lexisnexis), [Digicert](https://thirdpartyindex.com/vendors/digicert) and [InMotion Hosting](https://thirdpartyindex.com/vendors/inmotion-hosting). Matomo (matomo.org): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/matomo - Documents last verified: 2026-11-11 - Transparency rating: 84/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 2 tracked vendors directly, 6 within two hops, 21 within three; 12 tracked vendors rely on it directly, 27 within two hops, 1061 within three - Cite as: Matomo, Third Party Index, https://thirdpartyindex.com/vendors/matomo (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.matomo.org/ | 2026-11-11 | 2026-11-10 | | Subprocessor list | https://trust.matomo.org/subprocessors | 2026-11-11 | 2026-10-06 | | Data processing addendum | https://matomo.org/matomo-cloud-dpa/ | 2026-11-11 | 2026-11-09 | | Privacy policy | https://matomo.org/privacy/ | 2026-11-11 | 2026-11-09 | | Terms | https://matomo.org/website-terms/ | 2026-11-11 | 2026-11-09 | | Security page | https://matomo.org/security/ | 2026-11-11 | 2026-11-09 | ## Subprocessors (3) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Service EMEA SARL](https://thirdpartyindex.com/vendors/amazon-web-services.md) | - Secure infrastructure for servers and databases and logs - Secure CDN (Content Delivery Network) to store and deliver JavaScript files. This service is provided by AWS Europe. The use of the CDN feature is optional and can be disabled. Visitors are sent to a server closest to their region (traffic from the EU stays in the EU). - DPA:; Cloud provider | EU ( Frankfurt, Germany; Dublin, Ireland) | 2026-09-28 | | Oblivion Cloud Control B.V (part of Xebia Group B.V) | - Secure infrastructure management - IT consulting services and support services - DPA available on request; AWS solution provider | The Netherlands | 2026-09-28 | | [Tideways GmBH](https://thirdpartyindex.com/vendors/tideways.md) | - Improved observability, performance issue detection, and troubleshooting for Matomo Cloud - DPA available on request; Application Performance Monitoring (APM) | Germany | 2026-09-22 | Read from ([evidence](https://thirdpartyindex.com/evidence/13711)). CSV: https://thirdpartyindex.com/vendors/matomo/subprocessors.csv ## Compliance As its trust center lists them. - Audited: ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/13934)) ## Web Technologies Matomo's homepage made 129 requests to 6 domains, 2 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 2 third parties by category: Analytics 1 (LinkedIn); Cookie compliance 1 (Usercentrics). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (2) - Usercentrics: 11 requests to usercentrics.eu; Usercentrics - LinkedIn: 4 requests to linkedin.com, licdn.com; Linkedin Insight Tag ### Unknown (1) Domains not identified yet: m-img.org ### First party (1) - Matomo: 102 requests to matomo.org, matomo.cloud; Akismet, Amazon CloudFront, Amazon Web Services, Apache HTTP Server, Elementor, GeneratePress 3.6.1, GeneratePress GP Premium 2.5.6, Gravity Forms, HSTS, HTTP/3, Matomo Analytics, Matomo Tag Manager, Max Mega Menu, MySQL, Open Graph, PHP, Priority Hints, WPML 5.1.0, WordPress, Yoast SEO 28.8, core-js 3.46.0, imagesLoaded 5.0.0, jQuery 3.7.1, jQuery Migrate 3.4.1, jQuery UI 1.14.2 2 tracked companies loaded by the homepage are not in Matomo's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (12) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [AtlasGTM](https://thirdpartyindex.com/vendors/atlasgtm.md): Analytics; Product and marketing analytics where configured. - [Center for Internet Security](https://thirdpartyindex.com/vendors/center-for-internet-security.md): Analytics Tool; Matomo provides the ability to analyze web and application traffic.; Your information will be processed by Matomo relating to the statistical ev… - [Cint](https://thirdpartyindex.com/vendors/cint.md): Web analytics and user behavior tracking - [Digicert](https://thirdpartyindex.com/vendors/digicert.md): Provide website analytics - [InMotion Hosting](https://thirdpartyindex.com/vendors/inmotion-hosting.md): Marketing and advertising communication User analytics - [LexisNexis](https://thirdpartyindex.com/vendors/lexisnexis.md) - [New/Mode](https://thirdpartyindex.com/vendors/new-mode.md): Tracking website activity - [Nozomi Networks](https://thirdpartyindex.com/vendors/nozomi-networks.md): Processing of customer and end-user personal data in connection with the delivery, hosting, monitoring, support, and maintenance of Nozomi SaaS products.; Websi… - [Push Security](https://thirdpartyindex.com/vendors/push-security.md) - [Ubicloud](https://thirdpartyindex.com/vendors/ubicloud.md): Marketing/web analytics - [UltraDNS](https://thirdpartyindex.com/vendors/ultradns.md): Provide website analytics - [Veeva Systems](https://thirdpartyindex.com/vendors/veeva-systems.md): Matomo product analytics ## Incidents reported by Matomo's subprocessors Incidents reported in the last 30 days on their own status pages by 1 vendor Matomo lists as a subprocessor. A subprocessor list names a company, not the service an incident touched. - 2026-10-21: [Tideways](https://thirdpartyindex.com/vendors/tideways#status), which Matomo lists as a subprocessor, reported Pending PHP Security Release (minor) - 2026-10-21: [Tideways](https://thirdpartyindex.com/vendors/tideways#status), which Matomo lists as a subprocessor, reported Network failures (major) - 2026-10-20: [Tideways](https://thirdpartyindex.com/vendors/tideways#status), which Matomo lists as a subprocessor, reported Partial Outage Data Center (major) - 2026-10-16: [Tideways](https://thirdpartyindex.com/vendors/tideways#status), which Matomo lists as a subprocessor, reported MySQL primary database server under extreme load and not responding (critical) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/matomo --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api