# Maze

Maze (maze.co): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/maze-co
- Documents last verified: 2026-09-30
- Transparency rating: 42/100 (how much it publishes, not how secure it is)
- Cite as: Maze, Third Party Index, https://thirdpartyindex.com/vendors/maze-co (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Data processing addendum | https://maze.co/data-processing-addendum/ | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://maze.co/privacy-policy/ | 2026-09-30 | 2026-09-30 |
| Terms | https://maze.co/tos/ | 2026-09-30 | 2026-09-30 |
| Security page | https://maze.co/security/ | 2026-09-30 | 2026-09-30 |
| security.txt | https://maze.co/.well-known/security.txt | 2026-09-30 | 2026-09-30 |
| Status page | https://status.maze.co/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 9 reported incidents (5 major or critical, 2 minor, 2 with no impact stated)
- Typical time to resolve: 52 min
- 2026-09-16: Prolific panel recruitment is currently unavailable (major)
- 2026-09-16: The issue affecting new transcriptions has been resolved. (minor)
- 2026-09-02: Build mode and Live study links for unmoderated studies with Figma prototypes fail to load (critical)
- 2026-08-27: Users can’t duplicate an existing unmoderated study or create a new unmoderated study from a template (no impact stated)
- 2026-08-25: Calendar availability not showing when creating recruitment links (minor)
- 2026-08-19: Video streams unresponsive in Observer Rooms (no impact stated)
- 2026-08-18: AI Moderated studies aren't functioning correctly (major)
- 2026-08-11: Prototype test 'goal-based' tasks are not consistently auto-completing (major)

## Security contact

From its security.txt (https://maze.co/.well-known/security.txt):

- Contact: https://maze.co/disclosure/
- Disclosure policy: https://maze.co/disclosure/

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api