# Mediafly

Mediafly (mediafly.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/mediafly
- Documents last verified: 2026-10-06
- Transparency rating: 76/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 0/8 (partial); Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 20 tracked vendors directly, 159 within two hops, 443 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Mediafly, Third Party Index, https://thirdpartyindex.com/vendors/mediafly (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.mediafly.com/trust-and-security/ | 2026-10-06 | 2026-10-06 |
| Subprocessor list | https://www.mediafly.com/legal/subprocessors/ | 2026-10-06 | 2026-10-06 |
| Data processing addendum | https://www.mediafly.com/legal/dpa/ | 2026-10-06 | 2026-10-06 |
| Privacy policy | https://www.mediafly.com/legal/privacypolicy/ | 2026-10-06 | 2026-10-06 |
| Terms | https://www.mediafly.com/legal/termsofuse/ | 2026-10-06 | 2026-10-06 |
| Status page | https://mediafly.statuspage.io/ | 2026-10-06 | 2026-10-06 |

## Subprocessors (24)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting; Optional GenAI features | — | 2026-10-06 |
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Ticket Management and Engineering Tracking | — | 2026-10-06 |
| ChatGPT | Optional GenAI features | — | 2026-10-06 |
| [Claude](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Optional GenAI features | — | 2026-10-06 |
| [Cursor](https://thirdpartyindex.com/vendors/cursor.md) | Optional GenAI features | — | 2026-10-06 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Infrastructure Monitoring | — | 2026-10-06 |
| [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md) (AI model provider: Deepgram) | Call Transcription | — | 2026-10-06 |
| [FullStory](https://thirdpartyindex.com/vendors/fullstory.md) | User Insights | — | 2026-10-06 |
| [Gainsight](https://thirdpartyindex.com/vendors/gainsight-software.md) | Product Usage Statistics | — | 2026-10-06 |
| [Glean](https://thirdpartyindex.com/vendors/glean.md) | Internal Operations | — | 2026-10-06 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Hosting; Optional GenAI features | — | 2026-10-06 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Full suite of Google products used for organizational and internal systems | — | 2026-10-06 |
| [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Marketing Automation | — | 2026-10-06 |
| [Hyperdoc](https://thirdpartyindex.com/vendors/hyperdoc-a-k-a-recall-ai.md) | Meeting Recording Bot | — | 2026-10-06 |
| [LangSmith](https://thirdpartyindex.com/vendors/langchain.md) | Optional GenAI features | — | 2026-10-06 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Optional GenAI features | — | 2026-10-06 |
| OpenAI – PlatformAPI | Optional GenAI features | — | 2026-10-06 |
| Postmarkapp | Email Notifications | — | 2026-10-06 |
| [Rippling](https://thirdpartyindex.com/vendors/rippling.md) | MDM Solution | — | 2026-10-06 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | CRM | — | 2026-10-06 |
| [SendGrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email Notifications | — | 2026-10-06 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Internal Communications with Webhooks to other subprocessors | — | 2026-10-06 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data Warehouse | — | 2026-10-06 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer Support & Documentation | — | 2026-10-06 |

Read from ([evidence](https://thirdpartyindex.com/evidence/52236)). CSV: https://thirdpartyindex.com/vendors/mediafly/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-10-06
- No incidents reported since Feb 25, 2026
- 2026-06-22: Partial Document Ingestion Outage for Search (minor)
- 2026-05-08: Tool Builder and Custom Tools Outage in Engagement (no impact stated)
- 2026-05-07: Authentication Issues for Some SSO Customers (major)
- 2026-04-28: Outage on Intelligence (major)
- 2026-04-21: Coach - Outreach call ingestion disruption (major)
- 2026-03-25: Files failing to open in Document Builder (no impact stated)
- 2026-03-25: Search Errors (major)
- 2026-03-16: Asset Processing Delayed (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api