# Medplum

Medplum declares [8 subprocessors](https://thirdpartyindex.com/vendors/medplum#subprocessors) in [its subprocessor list](https://trust.medplum.com/subprocessors), which we last checked on 2026-10-26 ([evidence](https://thirdpartyindex.com/evidence/86197)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Salesforce](https://thirdpartyindex.com/vendors/salesforce). No published changes since we first read it on 2026-10-12.

Medplum (medplum.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/medplum
- Documents last verified: 2026-10-26
- Transparency rating: 75/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 4/7 (partial); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 6 tracked vendors directly, 54 within two hops, 209 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Medplum, Third Party Index, https://thirdpartyindex.com/vendors/medplum (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.medplum.com/ | 2026-10-26 | 2026-10-26 |
| Subprocessor list | https://trust.medplum.com/subprocessors | 2026-10-26 | 2026-10-12 |
| Privacy policy | https://www.medplum.com/privacy | 2026-10-26 | 2026-10-12 |
| Terms | https://www.medplum.com/terms | 2026-10-26 | 2026-10-20 |
| Security page | https://www.medplum.com/security | 2026-10-26 | 2026-10-12 |
| security.txt | https://www.medplum.com/.well-known/security.txt | 2026-10-26 | 2026-10-12 |

## Subprocessors (8)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | Cloud provider | 2026-10-12 |
| [D.A.W. Systems, Inc.](https://thirdpartyindex.com/vendors/daw-systems.md) | D.A.W. Systems provides ScriptSure Cloud ERX, an e-prescribing solution used to support prescription-related workflows. This subprocessor is used only when a customer enables the applicable e-prescribe integration.; Optional e-prescribing integration | United States | 2026-10-12 |
| [Dosespot](https://thirdpartyindex.com/vendors/dosespot.md) | DoseSpot provides an e-prescribing platform used to support electronic prescription workflows, including prescription transmission and related medication-management functionality. This subprocessor is used only when a customer enables the applicable e-prescribe integration.; Optional e-prescribing integration | United States | 2026-10-12 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | — | Identity provider | 2026-10-12 |
| Health Gorilla, Inc. | Health Gorilla provides health data exchange, interoperability, and API infrastructure used to support lab ordering, lab results, and related clinical data workflows. This subprocessor is used only when a customer enables the applicable labs integration.; Optional labs integration | United States | 2026-10-12 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | — | Sales | 2026-10-12 |
| [Snowflake Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | Cloud data warehouse and analytics infrastructure; Snowflake provides cloud data warehouse and analytics infrastructure used to store, query, process, and analyze customer data. This subprocessor applies to all customers. | United States | 2026-10-12 |
| Stedi, Inc. - Optional | Optional - Stedi provides healthcare clearinghouse and EDI services used to verify insurance eligibility, submit and process claims, check claim status, and receive remittance information. | United States | 2026-10-12 |

Read from ([evidence](https://thirdpartyindex.com/evidence/86197)). CSV: https://thirdpartyindex.com/vendors/medplum/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2, HITRUST CSF ([evidence](https://thirdpartyindex.com/evidence/91703))
- Claimed: SOC 2 Type II, HIPAA ([evidence](https://thirdpartyindex.com/evidence/91703))

## Web Technologies

Medplum's homepage made 75 requests to 9 domains, and 4 services controlled by another company. Loaded on 2026-10-14 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

4 third parties by category: Analytics 2 (Google Cloud, RB2B); Cookie compliance 1 (CookieYes); Search engines 1 (kapa.ai). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (4)

- Google Cloud: 11 requests to gstatic.com, google.com, google-analytics.com, googletagmanager.com; Google Analytics, Google Tag Manager, reCAPTCHA (its subprocessor list names it too)
- CookieYes: 9 requests to cdn-cookieyes.com, cookieyes.com; CookieYes
- kapa.ai: 2 requests to kapa.ai; Kapa.ai
- RB2B: 1 request to ddwl4m2hdecbv.cloudfront.net; RB2B

### First party (1)

- Medplum: 52 requests to medplum.com; Algolia, Algolia DocSearch, Amazon CloudFront, Amazon S3, Amazon Web Services, Docusaurus 3.10.2, HSTS, Open Graph, PWA, Prism, RSS, React, Webpack

3 tracked companies loaded by the homepage are not in Medplum's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Incidents reported by Medplum's subprocessors

Incidents reported in the last 30 days on their own status pages by 2 vendors Medplum lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-22: [DoseSpot](https://thirdpartyindex.com/vendors/dosespot#status), which Medplum lists as a subprocessor, reported Incident Resolved: PHP Vulnerability (php2shell) – No Impact Identified (no impact stated)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Medplum lists as a subprocessor, reported INC20000301 (critical)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Medplum lists as a subprocessor, reported INC20000299 (minor)
- 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Medplum lists as a subprocessor, reported INC20000294 (critical)
- 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Medplum lists as a subprocessor, reported INC20000290 (minor)
- 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Medplum lists as a subprocessor, reported INC20000287 (critical)
- 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Medplum lists as a subprocessor, reported INC20000277 (minor)
- 2026-10-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Medplum lists as a subprocessor, reported INC20000263 (major)
- 2026-09-27: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Medplum lists as a subprocessor, reported INC20000239 (critical)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/medplum

## Security contact

From its security.txt (https://www.medplum.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/86194)):

- Contact: mailto:security@medplum.com
- Disclosure policy: https://www.medplum.com/security
- Encryption key: https://www.medplum.com/medplum-security-public.asc
- Languages: en
- Valid until 2027-02-28

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
