# meetergo

meetergo (meetergo.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/meetergo
- Documents last verified: 2026-10-05
- Transparency rating: 66/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 4/8 (partial); Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 23 tracked vendors directly, 180 within two hops, 470 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: meetergo, Third Party Index, https://thirdpartyindex.com/vendors/meetergo (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://help.meetergo.com/en/legal/list-of-subprocessors/ | 2026-10-05 | 2026-10-05 |
| Privacy policy | https://meetergo.com/en/data-privacy | 2026-10-05 | 2026-10-05 |
| Terms | https://meetergo.com/en/tos | 2026-10-05 | 2026-10-05 |
| Security page | https://meetergo.com/en/security | 2026-10-05 | 2026-10-05 |
| security.txt | https://meetergo.com/.well-known/security.txt | 2026-10-05 | 2026-10-05 |

## Subprocessors (39)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| AhaSend B.V. | Transactional email delivery (booking confirmations, reminders, account notifications), receipt of inbound support email sent to a meetergo support address, and routing of supplier documents sent to a company's assigned bills and receipts address | Netherlands | 2026-10-05 |
| Aircall SAS | Phone | — | 2026-10-05 |
| Ameise Software (webEdition GmbH) | CRM | — | 2026-10-05 |
| [Apple Inc. (iCloud Calendar)](https://thirdpartyindex.com/vendors/apple.md) | Calendar | — | 2026-10-05 |
| [BunnyWay d.o.o. (bunny.net)](https://thirdpartyindex.com/vendors/bunny-net.md) | Content delivery network (static assets, images) | Global CDN, primarily EU edge nodes | 2026-10-05 |
| [Cisco Systems, Inc. (Webex)](https://thirdpartyindex.com/vendors/cisco.md) | Conferencing | — | 2026-10-05 |
| Crisp IM SAS | Cloud-based customer support | EU (France) | 2026-10-05 |
| [Elastic Inc. (Close, dba Close.com)](https://thirdpartyindex.com/vendors/elasticsearch.md) | CRM | — | 2026-10-05 |
| [Eleven Labs Inc.](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | Speech output for ElevenLabs voices. Receives the text of the assistant's replies, which can contain details from the call. Speech recognition and the language model stay in the EU. | Storage /: USA; Transfer Mechanism (Third Country): SCC (2021/914) | 2026-10-05 |
| Facebook, Instagram | — | USA | 2026-10-05 |
| [Friendly Captcha GmbH](https://thirdpartyindex.com/vendors/friendly-captcha.md) | Anti-spam protection for selected forms and booking pages, loaded only where we or a meetergo user has activated this protection. Processes the requester's IP, user-agent, referrer and timestamp to distinguish humans from automated submissions. | Germany | 2026-10-05 |
| [GetResponse S.A.](https://thirdpartyindex.com/vendors/getresponse.md) | Email marketing / marketing automation | — | 2026-10-05 |
| [Gladia SAS](https://thirdpartyindex.com/vendors/gladia.md) | Speech recognition: turns the caller's speech into text | Storage /: EU (France); Transfer Mechanism (Third Country): Not applicable (EU entity, EU processing) | 2026-10-05 |
| [Google LLC (Google Calendar, Google Meet)](https://thirdpartyindex.com/vendors/google-cloud.md) | Calendar and conferencing | — | 2026-10-05 |
| Gradium SAS | Speech output: turns the assistant's replies into speech | Storage /: EU (France); Transfer Mechanism (Third Country): Not applicable (EU entity, EU processing) | 2026-10-05 |
| [Hetzner Online GmbH](https://thirdpartyindex.com/vendors/hetzner-online.md) | Cloud infrastructure, hosting, storage; user identity and authentication (self-hosted); real-time video and audio servers for meetergo Connect and the AI phone assistant | Germany (Falkenstein, Nuremberg) | 2026-10-05 |
| HeyJobs GmbH (Join) | Applicant-tracking system used to receive and manage job applications submitted via meetergo's careers page. Processes only applicant data (CV, cover letter, contact details); not used for meetergo customer or booking data. | Germany | 2026-10-05 |
| [HubSpot, Inc.](https://thirdpartyindex.com/vendors/hubspot.md) | CRM | — | 2026-10-05 |
| Infomaniak Network SA (kMeet) | Conferencing | — | 2026-10-05 |
| KlickTipp Limited | Email marketing / marketing automation | — | 2026-10-05 |
| Linkando GmbH | Workshop / event management | — | 2026-10-05 |
| melious GmbH | Call summary after the call ends. If melious is unavailable, Mistral AI SAS takes over.; EU-hosted open-weights model inference for AI features (including the Mira assistant, AI-assisted creation, summaries, AI phone assistant); invoked only when you enable or use these features. Prompts are not retained beyond the request. | Germany; Storage /: Germany; Transfer Mechanism (Third Country): Not applicable (EU entity, EU processing) | 2026-10-05 |
| [Meta Platforms Ireland Limited (WhatsApp Business Platform)](https://thirdpartyindex.com/vendors/meta.md) | Messaging (connected via your own WhatsApp Business account) | — | 2026-10-05 |
| [Microsoft Corporation (Outlook Calendar, MS Teams)](https://thirdpartyindex.com/vendors/microsoft.md) | Calendar and conferencing | — | 2026-10-05 |
| [Mistral AI SAS](https://thirdpartyindex.com/vendors/mistral.md) (AI model provider: Mistral) | AI features (the Mira assistant, Calgent booking assistant, AI-assisted meeting-type and form creation, knowledge-base embeddings, AI phone assistant); invoked only when you enable or use these features. Mistral does not use the data for training and keeps requests and responses for at most 30 days for abuse monitoring.; Language model that generates the replies during the call, and search in company knowledge | EU (France); Storage /: EU (France); Transfer Mechanism (Third Country): Not applicable (EU entity, EU processing) | 2026-10-05 |
| [OpenAI Ireland Ltd](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Real-time speech model for the voices Marin and Cedar. Processes the whole conversation: the caller's speech and the replies. Currently available only when enabled by meetergo. | Storage /: Contracting entity in the EU (Ireland); processing by OpenAI group companies in the USA; Transfer Mechanism (Third Country): SCC (2021/914) | 2026-10-05 |
| [OVH SAS (OVHcloud)](https://thirdpartyindex.com/vendors/ovh.md) | Website hosting | EU (France) | 2026-10-05 |
| Pipedrive OÜ | CRM | — | 2026-10-05 |
| [Salesforce.com, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | CRM | — | 2026-10-05 |
| SC-Networks GmbH (Evalanche) | Marketing automation | — | 2026-10-05 |
| [Slack Technologies, Inc.](https://thirdpartyindex.com/vendors/slack.md) | Communication / notifications | — | 2026-10-05 |
| SmartWe World SE (SmartWe), CAS-Weg 1–5 | CRM | — | 2026-10-05 |
| [Stripe Payments Europe Ltd](https://thirdpartyindex.com/vendors/stripe.md) | Cloud-based billing services for the meetergo subscription | EU (Ireland) contracting entity; onward transfers to Stripe, Inc. in the United States for fraud prevention and global payment infrastructure | 2026-10-05 |
| Superchat GmbH | Messaging (connected via your own Superchat account) | — | 2026-10-05 |
| [Telnyx LLC](https://thirdpartyindex.com/vendors/telnyx.md) | Provides the phone number, routes calls to meetergo and verifies the number holder's details (address, documents) | Storage /: Calls: Europe region, voice data via Frankfurt (Germany); account data: storage location Germany; contracting entity in the USA; Transfer Mechanism (Third Country): SCC (2021/914); EU-US DPF (Telnyx LLC is DPF-certified) | 2026-10-05 |
| [Twilio Ireland Limited](https://thirdpartyindex.com/vendors/segment.md) | Cloud-based SMS messaging (booking reminders, confirmations, and workflow-triggered messages) sent through meetergo's own account | EU (Ireland) contracting entity; onward transfers to Twilio, Inc. in the United States as sub-processor | 2026-10-05 |
| X (Twitter) | — | USA | 2026-10-05 |
| [Zapier, Inc.](https://thirdpartyindex.com/vendors/zapier.md) | Workflow automation | — | 2026-10-05 |
| [Zoom Video Communications, Inc.](https://thirdpartyindex.com/vendors/zoom.md) | Conferencing | — | 2026-10-05 |

Read from ([evidence](https://thirdpartyindex.com/evidence/49611)). CSV: https://thirdpartyindex.com/vendors/meetergo/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

## Security contact

From its security.txt (https://meetergo.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/49616)):

- Contact: mailto:privacy@meetergo.com
- Languages: de, en
- Valid until 2027-08-04

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
