# Mercor Mercor declares [10 subprocessors](https://thirdpartyindex.com/vendors/mercor-com#subprocessors) in [its subprocessor list](https://trust.mercor.com/subprocessors), which we last checked on 2026-10-25 ([evidence](https://thirdpartyindex.com/evidence/109917)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-10-16. [1 tracked vendor](https://thirdpartyindex.com/vendors/mercor-com#used-by), [Ironclad](https://thirdpartyindex.com/vendors/ironclad), names Mercor as a subprocessor. Mercor (mercor.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/mercor-com - Documents last verified: 2026-10-25 - Transparency rating: 60/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 9 tracked vendors directly, 105 within two hops, 380 within three; 1 tracked vendors rely on it directly, 10 within two hops, 44 within three - Cite as: Mercor, Third Party Index, https://thirdpartyindex.com/vendors/mercor-com (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.mercor.com/ | 2026-10-25 | 2026-10-25 | | Subprocessor list | https://trust.mercor.com/subprocessors | 2026-10-25 | 2026-10-16 | | Privacy policy | https://www.mercor.com/privacy-notice/ | 2026-10-25 | 2026-10-17 | | Terms | https://www.mercor.com/terms-of-service/ | 2026-10-25 | 2026-10-17 | ## Subprocessors (10) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Airtable](https://thirdpartyindex.com/vendors/airtable.md) | — | Collaboration | 2026-10-16 | | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | Cloud provider | 2026-10-16 | | [Ashby](https://thirdpartyindex.com/vendors/ashby.md) | — | Recruiting | 2026-10-16 | | [Customer.io](https://thirdpartyindex.com/vendors/customer-io.md) | — | Marketing | 2026-10-16 | | [GitHub](https://thirdpartyindex.com/vendors/github.md) | — | Version control | 2026-10-16 | | [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | — | Cloud provider | 2026-10-16 | | [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | — | Identity provider | 2026-10-16 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | — | Engineering | 2026-10-16 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | — | Finance and payments | 2026-10-16 | | [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | — | Engineering | 2026-10-16 | Read from ([evidence](https://thirdpartyindex.com/evidence/109917)). CSV: https://thirdpartyindex.com/vendors/mercor-com/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/109914)) ## Web Technologies Mercor's homepage made 169 requests to 25 domains, 14 services controlled by another company, and 1 domain not identified. Loaded on 2026-10-17 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 14 third parties by category: Analytics 6 (Clay, Meta, LinkedIn, Cloudflare, RB2B, Trackingplan, Inc.); Advertising 4 (Google Cloud, OpenAI, X Corp., Reddit, Inc.); Security 2 (DataGrail; usually detected as Security: Amazon Web Services); CMS 1 (usually detected as CMS: Sanity); Video players 1 (reviewed: Vimeo). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (14) - Vimeo: 21 requests to vimeocdn.com, vimeo.com - Google Cloud: 13 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Tag Manager (its subprocessor list names it too) - Sanity: 9 requests to sanity.io - Clay: 4 requests to claydar.com; Clay Web Intent - Meta: 4 requests to facebook.net, capi-automation.s3.us-east-2.amazonaws.com, facebook.com; Facebook Pixel 2.9.419 - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - OpenAI: 3 requests to openai.com; ChatGPT Ads Measurement Pixel (its subprocessor list names it too) - X Corp.: 3 requests to ads-twitter.com, t.co, twitter.com; Twitter Ads - Reddit, Inc.: 2 requests to reddit.com, redditstatic.com; Reddit Ads - Amazon Web Services: 1 request to on.aws (its subprocessor list names it too) - Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights - DataGrail: 1 request to datagrail.io; DataGrail - RB2B: 1 request to ddwl4m2hdecbv.cloudfront.net; RB2B - Trackingplan, Inc.: 1 request to trackingplan.com; Trackingplan ### Unknown (1) Domains not identified yet: d2wgjfzcvyb8t1.cloudfront.net ### First party (1) - Mercor: 95 requests to mercor.com; Cloudflare, Goober, Google Analytics, HSTS, Next.js 15.5.25, Open Graph, PostHog, Priority Hints, React, Sanity, Sanity.io, Sentry, Vimeo, Webpack, core-js 3.32.2 8 tracked companies loaded by the homepage are not in Mercor's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (1) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Ironclad](https://thirdpartyindex.com/vendors/ironclad.md): Analysis ## Incidents reported by Mercor's subprocessors Incidents reported in the last 30 days on their own status pages by 5 vendors Mercor lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Romania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported MMS Delivery Delays from Twilio to C-Spire United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Mercor lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported Grok 4.6 and Grok 4.7 Service Issues (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Ashby](https://thirdpartyindex.com/vendors/ashby#status), which Mercor lists as a subprocessor, reported Sporadic reports of Ashby unavailable (minor) - 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported Disruption with Dependabot Alerts (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported Delayed Actions status check results (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Mercor lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported Project updates delayed (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Mercor lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported Incident with Actions Results (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported Delays for Pull Requests and Webhook deliveries (critical) - 2026-10-21: [Ashby](https://thirdpartyindex.com/vendors/ashby#status), which Mercor lists as a subprocessor, reported Disruption to Dropbox Sign and BambooHR integrations (major) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Ashby](https://thirdpartyindex.com/vendors/ashby#status), which Mercor lists as a subprocessor, reported Disruption to AI features (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Ashby](https://thirdpartyindex.com/vendors/ashby#status), which Mercor lists as a subprocessor, reported Delayed updates to reporting data (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Mercor lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Mercor lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported Degraded availability for GitHub Actions, GitHub Pages and Webhooks (critical) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Mercor lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported CCA Automations are delayed when starting an Automation (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Mercor lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Mercor lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Ashby](https://thirdpartyindex.com/vendors/ashby#status), which Mercor lists as a subprocessor, reported Job Board Application Submission Errors (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported \[Retroactive\] Actions workflow run logs delayed (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telekom Germany (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Debugger Notification Delivery Issues (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africa (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Romania (minor) - 2026-10-12: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported Incident with Actions, Pull Requests and Issues (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Malaysia (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in Italy (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Phone Number Purchase Failures in New Console (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israel (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Pelephone Israel (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported WhatsApp Sandbox Message Processing Issues (minor) - 2026-10-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Beeline Kazakhstan (minor) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela (minor) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Zamtel Zambia (minor) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers (minor) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Elevated Errors Affecting Sip Domain Configuration (no impact stated) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Workspace admins may be unable to manage plugins (major) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Some ChatGPT content may be unavailable on Android (major) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States (minor) - 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway (minor) - 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy (minor) - 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China (minor) - 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire (minor) - 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Verizon United States (minor) - 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Norway (minor) - 2026-10-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs. (minor) - 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Twilio SMS Delivery Issues (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Elevated errors with GPT-5.6 Instant in FedRAMP workspaces (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity (minor) - 2026-10-07: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported Incident with Git Operations, Issues, Actions and Pull Requests (critical) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Dot in Codex may fail to create new threads (minor) - 2026-10-07: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported Incident with Git Operations, Pull Requests and Actions (critical) - 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States (minor) - 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor) - 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor) - 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Unable to create new ChatGPT Work threads in latest version of desktop app (major) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Workspace Agents Degraded and Responses Impacted (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Movistar El Salvador (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to O! Kyrgyzstan (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory (minor) - 2026-10-06: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported Several services are degraded (critical) - 2026-10-06: [Ashby](https://thirdpartyindex.com/vendors/ashby#status), which Mercor lists as a subprocessor, reported Availability slow or failing to load for candidate booking (major) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Computer Use Is Experiencing Issues (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Errors processing large PDFs in the Responses API (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Elevated error rates in ChatGPT Go conversations (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Elevated errors affecting multiple products including ChatGPT (conversations), Image generations, Spaces and Pages, API rehydration, and Dots. (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Guinea (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Elevated errors in API Platform login and administration APIs. (minor) - 2026-10-06: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Mercor lists as a subprocessor, reported Elevated Swish errors (no impact stated) - 2026-10-05: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported Disruption with some GitHub services (major) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-05: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported Incident with Actions (critical) - 2026-10-05: [Ashby](https://thirdpartyindex.com/vendors/ashby#status), which Mercor lists as a subprocessor, reported Delays in updated data appearing in Ashby (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Elevated error rates in Codex Cloud (no impact stated) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Elevated errors in ChatGPT conversations (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Admin Console Intermittently Inaccessible (no impact stated) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Issues saving and editing Pages (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Delayed Messaging Logs and Status Callbacks in IE1 Region (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Elevated Work Mode errors (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel (minor) - 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Degraded Service in london-ix edge in ie1 TNX (minor) - 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Banglalink Bangladesh (minor) - 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Magti GSM Georgia (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Hi3G Italy (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Programmable Messaging API Errors (no impact stated) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported 500 Errors for Conversations Classic Conversations Updates (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Messaging Event Delays for Comms API (minor) - 2026-10-02: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Issues with data analysis and file creation in ChatGPT (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Increased Email Deferrals and Delays in Deliveries (no impact stated) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India (minor) - 2026-10-01: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Issues with login, signup, and ads (major) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported A2P Campaign Registration Delays (minor) - 2026-10-01: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported Actions Job Delays (minor) - 2026-10-01: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported Elevated request latency (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain (minor) - 2026-10-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Mercor lists as a subprocessor, reported Elevated API errors (no impact stated) - 2026-10-01: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported \[Retroactive\] Actions workflow run failures after deployment gate approvals (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Kolbi Costa Rica (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Guatemala (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Wind Tre Italy (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Elevated latency for some API requests (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Delivery Failures From Verify to China (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Vodafone Netherlands (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Messaging Logs API Latency & Errors (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Elevated error rates for ChatGPT Pro and Plus users (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Elevated errors in ChatGPT Space Pages (minor) - 2026-09-30: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Mercor lists as a subprocessor, reported Visa authorization errors (no impact stated) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Tigo Guatemala (minor) - 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Elevated errors across ChatGPT, Codex, and the API including the Agents API (minor) - 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mercor lists as a subprocessor, reported Support available via email (no impact stated) - 2026-09-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Flex Plugins CLI Is Degraded (minor) - 2026-09-28: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Mercor lists as a subprocessor, reported Copilot Code Review is unable to complete reviews (critical) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Bulk Messaging API Errors (no impact stated) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to CTBC Brazil (minor) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom (minor) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in Spain (minor) - 2026-09-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Mercor lists as a subprocessor, reported SMS Delivery Delays from Twilio to Proximus Belgium (minor) - 2026-09-27: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Mercor lists as a subprocessor, reported Elevated API Errors (major) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/mercor-com --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api