# Metoro Metoro declares [12 subprocessors](https://thirdpartyindex.com/vendors/metoro#subprocessors) in [its subprocessor list](https://metoro.io/subprocessors), which we last checked on 2026-10-25 ([evidence](https://thirdpartyindex.com/evidence/154183)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-10-13. Metoro (metoro.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/metoro - Documents last verified: 2026-10-25 - Transparency rating: 58/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 0/6 (not found); security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 11 tracked vendors directly, 97 within two hops, 354 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: Metoro, Third Party Index, https://thirdpartyindex.com/vendors/metoro (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://metoro.io/subprocessors | 2026-10-25 | 2026-10-25 | | Status page | https://status.metoro.io/ | 2026-10-25 | 2026-10-22 | ## Subprocessors (12) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI support | United States | 2026-10-13 | | [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Infrastructure and Hosting | United States | 2026-10-13 | | [Clickhouse Cloud](https://thirdpartyindex.com/vendors/clickhouse.md) | Database | United States | 2026-10-13 | | [GitHub](https://thirdpartyindex.com/vendors/github.md) | Source code hosting and version control | United States | 2026-10-13 | | [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Email, calendar, and document collaboration | Unites States | 2026-10-13 | | [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Customer support | Unites States | 2026-10-13 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI support | United States | 2026-10-13 | | [PostHog](https://thirdpartyindex.com/vendors/posthog.md) | Analytics and event tracking | United States | 2026-10-13 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | Communication, collaboration and customer support | United States | 2026-10-13 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment Processing | United States | 2026-10-13 | | Superhuman | Email client | United States | 2026-10-13 | | [Vercel](https://thirdpartyindex.com/vendors/vercel.md) | Web hosting and deployment | United States | 2026-10-13 | Read from ([evidence](https://thirdpartyindex.com/evidence/91834)). CSV: https://thirdpartyindex.com/vendors/metoro/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ## Subprocessor of (0) No tracked vendor lists it. ## Service status Incidents it reported on its own status page. - Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated) - Status page last read: 2026-10-26 - No incidents reported since Mar 10, 2026 - 2026-06-01: Quay Outage - In cluster components may not come up (minor) - 2026-05-16: Ingestion Degraded Due to Upstream Database Outage (major) - 2026-04-14: Slow AI functionality due to ongoing Azure outage (minor) - 2026-03-10: Guardian AI - Degraded (AI Model Provider Outage) (minor) ## Incidents reported by Metoro's subprocessors Incidents reported in the last 30 days on their own status pages by 7 vendors Metoro lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Metoro lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Metoro lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Metoro lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Metoro lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Metoro lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported Grok 4.6 and Grok 4.7 Service Issues (minor) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Metoro lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Metoro lists as a subprocessor, reported Delays in Logs and Observability data (minor) - 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported Disruption with Dependabot Alerts (minor) - 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported Delayed Actions status check results (minor) - 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Metoro lists as a subprocessor, reported Degraded support ticket submission and response (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Metoro lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported Project updates delayed (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Metoro lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported Incident with Actions Results (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Metoro lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Metoro lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported Delays for Pull Requests and Webhook deliveries (critical) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Metoro lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Metoro lists as a subprocessor, reported Google Cloud Outage (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Metoro lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-19: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported Degraded availability for GitHub Actions, GitHub Pages and Webhooks (critical) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported File Download errors (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Metoro lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported CCA Automations are delayed when starting an Automation (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Metoro lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Metoro lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Metoro lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported \[Retroactive\] Actions workflow run logs delayed (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) - 2026-10-12: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Metoro lists as a subprocessor, reported Increased build and deployment failures (major) - 2026-10-12: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported Incident with Actions, Pull Requests and Issues (minor) - 2026-10-12: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Metoro lists as a subprocessor, reported Support case creation unavailable (no impact stated) - 2026-10-10: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Metoro lists as a subprocessor, reported Delays in Drains, Observability, and Workflow in Washington (iad1) (major) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Workspace admins may be unable to manage plugins (major) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Some ChatGPT content may be unavailable on Android (major) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs. (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Elevated errors with GPT-5.6 Instant in FedRAMP workspaces (minor) - 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Metoro lists as a subprocessor, reported Issue with spend limits (no impact stated) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity (minor) - 2026-10-07: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported Incident with Git Operations, Issues, Actions and Pull Requests (critical) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Dot in Codex may fail to create new threads (minor) - 2026-10-07: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported Incident with Git Operations, Pull Requests and Actions (critical) - 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Metoro lists as a subprocessor, reported Elevated errors on platform.claude.com (major) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Unable to create new ChatGPT Work threads in latest version of desktop app (major) - 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Metoro lists as a subprocessor, reported Elevated errors loading usage data on platform.claude.com (major) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Workspace Agents Degraded and Responses Impacted (minor) - 2026-10-06: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported Several services are degraded (critical) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Computer Use Is Experiencing Issues (minor) - 2026-10-06: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Metoro lists as a subprocessor, reported Vercel Auth login failures for pages with Deployment Protection enabled (major) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Errors processing large PDFs in the Responses API (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Elevated error rates in ChatGPT Go conversations (minor) - 2026-10-06: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Metoro lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-06: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Metoro lists as a subprocessor, reported Elevated Sandbox error rates in Paris (cdg1) (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Elevated errors affecting multiple products including ChatGPT (conversations), Image generations, Spaces and Pages, API rehydration, and Dots. (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Elevated errors in API Platform login and administration APIs. (minor) - 2026-10-06: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Metoro lists as a subprocessor, reported Elevated Swish errors (no impact stated) - 2026-10-05: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported Disruption with some GitHub services (major) - 2026-10-05: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Metoro lists as a subprocessor, reported Delays in processin Bulk Actions in the Inbox (minor) - 2026-10-05: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported Incident with Actions (critical) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Elevated error rates in Codex Cloud (no impact stated) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Elevated errors in ChatGPT conversations (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Admin Console Intermittently Inaccessible (no impact stated) - 2026-10-05: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Metoro lists as a subprocessor, reported Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 (major) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Issues saving and editing Pages (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Elevated Work Mode errors (minor) - 2026-10-02: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Issues with data analysis and file creation in ChatGPT (minor) - 2026-10-01: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Issues with login, signup, and ads (major) - 2026-10-01: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Metoro lists as a subprocessor, reported Delayed credits on the Claude Platform (minor) - 2026-10-01: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported Actions Job Delays (minor) - 2026-10-01: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported Elevated request latency (minor) - 2026-10-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Metoro lists as a subprocessor, reported Elevated API errors (no impact stated) - 2026-10-01: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported \[Retroactive\] Actions workflow run failures after deployment gate approvals (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Elevated latency for some API requests (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Elevated error rates for ChatGPT Pro and Plus users (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Elevated errors in ChatGPT Space Pages (minor) - 2026-09-30: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Metoro lists as a subprocessor, reported Visa authorization errors (no impact stated) - 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Elevated errors across ChatGPT, Codex, and the API including the Agents API (minor) - 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Metoro lists as a subprocessor, reported Support available via email (no impact stated) - 2026-09-29: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Metoro lists as a subprocessor, reported Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API (major) - 2026-09-28: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Metoro lists as a subprocessor, reported Copilot Code Review is unable to complete reviews (critical) - 2026-09-28: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Metoro lists as a subprocessor, reported Build failures and 500 errors for functions using Edge runtime (minor) - 2026-09-27: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Metoro lists as a subprocessor, reported Elevated API Errors (major) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/metoro --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api