# MicroStrategy

MicroStrategy declares [8 subprocessors](https://thirdpartyindex.com/vendors/microstrategy#subprocessors), plus 5 of its own affiliates, in [its subprocessor list](https://community.strategy.com/article/strategy-sub-processors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/255276)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-11-07. [2 tracked vendors](https://thirdpartyindex.com/vendors/microstrategy#used-by) name MicroStrategy as a subprocessor, including [ClickTime](https://thirdpartyindex.com/vendors/clicktime) and [Personify Health](https://thirdpartyindex.com/vendors/personify-health).

MicroStrategy (microstrategy.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/microstrategy
- Documents last verified: 2026-11-11
- Transparency rating: 59/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 7 tracked vendors directly, 96 within two hops, 345 within three; 2 tracked vendors rely on it directly, 2 within two hops, 2 within three
- Cite as: MicroStrategy, Third Party Index, https://thirdpartyindex.com/vendors/microstrategy (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://community.strategy.com/article/strategy-sub-processors | 2026-11-11 | 2026-11-11 |
| Privacy policy | https://software.strategy.com/legal/privacy-policy | 2026-11-11 | 2026-11-05 |
| Terms | https://software.strategy.com/legal/terms-of-use | 2026-11-11 | 2026-11-05 |

## Subprocessors (8)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc. (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Service Provider | Entity Country: United States; Location of processing: Customer Selected | 2026-11-07 |
| [Atlassian Corp. Plc.](https://thirdpartyindex.com/vendors/atlassian.md) | Product feature and issue tracking | Entity Country: United States; Location of processing: See Sub-processor Resources | 2026-11-07 |
| [Google LLC (Google Cloud)](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud Service Provider | Entity Country: United States; Location of processing: Customer Selected | 2026-11-07 |
| [Microsoft Corporation (Azure)](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud Service Provider | Entity Country: United States; Location of processing: Customer Selected | 2026-11-07 |
| [OpenAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI-backed services | Entity Country: United States; Location of processing: Customer Selected | 2026-11-07 |
| [Salesforce.com, inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Customer relationship management | Entity Country: United States; Location of processing: See Sub-processor Resources | 2026-11-07 |
| [ServiceNow](https://thirdpartyindex.com/vendors/servicenow.md) | Customer support and ticket handling | Entity Country: United States; Location of processing: See Sub-processor Resources | 2026-11-07 |
| STACKIT GmbH & Co. KG | Cloud Service Provider | Entity Country: Germany; Location of processing: Germany | 2026-11-07 |

Read from ([evidence](https://thirdpartyindex.com/evidence/232316)). CSV: https://thirdpartyindex.com/vendors/microstrategy/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (5)

- MicroStrategy Brasil Ltda. Sucursal Argentina (Argentina)
- MicroStrategy China Technology Center Ltd. (China)
- MicroStrategy India Pvt Ltd (India)
- MicroStrategy Poland Sp. z o.o (Poland)
- MicroStrategy Services Corporation (United States)

## Compliance

As its trust center lists them.

- FedRAMP Marketplace: Moderate · 3 agency authorizations · since Nov 17, 2022

## Web Technologies

MicroStrategy's homepage made 222 requests to 26 domains, and 14 services controlled by another company. Loaded on 2026-11-07 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

14 third parties by category: Advertising 5 (Google Cloud, X Corp., The Trade Desk, Inc.; usually detected as Advertising: Microsoft, Xandr); Analytics 4 (Adobe, G2.com, ZoomInfo, Meta); Marketing automation 1 (6Sense Insights, Inc.); Cookie compliance 1 (OneTrust); CDN 1 (jsDelivr); CMS 1 (reviewed: Contentstack); Unclassified 1 (Lusha). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (14)

- 6Sense Insights, Inc.: 20 requests to 6sc.co, 6sense.com; 6sense
- Google Cloud: 18 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too)
- Contentstack: 10 requests to contentstack.io
- OneTrust: 10 requests to cookielaw.org; OneTrust
- Adobe: 9 requests to bizible.com, marketo.net, bizibly.com, mktoresp.com; Adobe Marketo Measure, Marketo
- Microsoft: 8 requests to clarity.ms (its subprocessor list names it too)
- X Corp.: 5 requests to t.co, twitter.com, ads-twitter.com; Twitter Ads
- The Trade Desk, Inc.: 4 requests to adsrvr.org; theTradeDesk
- G2.com: 3 requests to g2.com, g2crowd.com; G2 Track Your Prospects
- ZoomInfo: 3 requests to zi-scripts.com, zoominfo.com; Zoominfo
- Lusha: 2 requests to lusha.com
- Meta: 1 request to facebook.net; Facebook Pixel
- Xandr: 1 request to adnxs.com
- jsDelivr: 1 request to jsdelivr.net; jsDelivr

### First party (1)

- MicroStrategy: 127 requests to strategy.com, microstrategy.com; Cloudflare, Contentstack, Emotion, HSTS, Keen-Slider, MUI, Material UI, Microsoft Clarity, Next.js 16.4.3, Open Graph, Priority Hints, React, Webpack

9 tracked companies loaded by the homepage are not in MicroStrategy's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (2)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [ClickTime](https://thirdpartyindex.com/vendors/clicktime.md): Data Storage and Reporting Services; Data reporting and analytics
- [Personify Health](https://thirdpartyindex.com/vendors/personify-health.md)

## Incidents reported by MicroStrategy's subprocessors

Incidents reported in the last 30 days on their own status pages by 1 vendor MicroStrategy lists as a subprocessor. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported File Download errors (minor)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which MicroStrategy lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)

## Recent changes

Changes to its documents and subprocessor list since monitoring began.

- 2026-11-07: Added registry listing: fedramp:FR2126176344 ([evidence](https://thirdpartyindex.com/evidence/234964))

Feed: https://thirdpartyindex.com/vendors/microstrategy/changes.atom

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/microstrategy

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
