# Mimecast

We monitor the [subprocessor list Mimecast publishes](https://trust.mimecast.com/?itemUid=c88a0518-5b00-42db-8f79-3ddf4cd7db56&source=click), which we last checked on 2026-11-11, but have not read any entries from it. A reading from 2026-11-09 is being checked. [10 tracked vendors](https://thirdpartyindex.com/vendors/mimecast#used-by) name Mimecast as a subprocessor, including [Thinkific](https://thirdpartyindex.com/vendors/thinkific), [Arctic Wolf](https://thirdpartyindex.com/vendors/arctic-wolf) and [TierPoint](https://thirdpartyindex.com/vendors/tierpoint).

Mimecast (mimecast.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/mimecast
- Documents last verified: 2026-11-11
- Transparency rating: 45/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (published; no entries could be read); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 10 tracked vendors rely on it directly, 19 within two hops, 33 within three
- Cite as: Mimecast, Third Party Index, https://thirdpartyindex.com/vendors/mimecast (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.mimecast.com/ | 2026-11-11 | 2026-11-09 |
| Subprocessor list | https://trust.mimecast.com/?itemUid=c88a0518-5b00-42db-8f79-3ddf4cd7db56&source=click | 2026-11-11 | 2026-11-09 |
| Data processing addendum | https://trust.mimecast.com/?itemUid=f85f1bda-27f7-4b0a-8bea-16c7d6dbec6a&source=click | 2026-11-11 | 2026-11-09 |
| Privacy policy | https://www.mimecast.com/legal/privacy-statement/ | 2026-11-11 | 2026-09-21 |
| Terms | https://www.mimecast.com/legal/terms-of-use/ | 2026-11-11 | 2026-09-21 |
| security.txt | https://www.mimecast.com/.well-known/security.txt | 2026-11-11 | 2026-09-21 |
| Status page | https://status.mimecast.com/ | 2026-11-11 | 2026-11-10 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001, ISO/IEC 27701, ISO/IEC 42001, ISO 22301, TISAX, Cyber Essentials Plus, Cyber Essentials ([evidence](https://thirdpartyindex.com/evidence/8114))
- Claimed: HIPAA ([evidence](https://thirdpartyindex.com/evidence/8114))
- FedRAMP Marketplace: Moderate · 1 agency authorization · since Dec 8, 2020

## Web Technologies

Mimecast's homepage made 262 requests to 39 domains, 22 services controlled by another company, and 4 domains not identified. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

22 third parties by category: Advertising 6 (Google Cloud, Microsoft, Spotify AB, Reddit, Inc.; reviewed: Bidtellect Inc; usually detected as Advertising: Xandr); Analytics 4 (LinkedIn, UserGems, Cloudflare, Mouseflow); Marketing automation 3 (6Sense Insights, Inc., Adobe, Salesloft); CDN 2 (jsDelivr, UNPKG); Live chat 1 (Qualified.com, Inc.); A/B Testing 1 (Optimizely); Cookie compliance 1 (OneTrust); Customer data platform 1 (reviewed: LiveRamp); Issue trackers 1 (usually detected as Issue trackers: Sentry); Security 1 (FingerprintPro); Unclassified 1 (Madison Logic). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (22)

- Qualified.com, Inc.: 37 requests to qualified.com; Qualified
- 6Sense Insights, Inc.: 18 requests to 6sc.co, 6sense.com; 6sense
- Adobe: 17 requests to marketo.com, typekit.net, marketo.net, mktoresp.com; Marketo
- Google Cloud: 12 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- Microsoft: 12 requests to clarity.ms, bing.com; Microsoft Advertising
- OneTrust: 8 requests to cookielaw.org, onetrust.com; OneTrust
- Bidtellect Inc: 7 requests to bttrack.com
- jsDelivr: 4 requests to jsdelivr.net; jsDelivr
- FingerprintPro: 3 requests to fpjs.io, fpjscdn.net; Fingerprint
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Optimizely: 3 requests to optimizely.com; Optimizely
- Salesloft: 3 requests to salesloft.com; Salesloft
- Spotify AB: 3 requests to spotify.com, byspotify.com; Spotify Pixel
- UNPKG: 3 requests to unpkg.com; Unpkg, web-vitals 5.0.1
- UserGems: 3 requests to usergems.com; UserGems
- Reddit, Inc.: 2 requests to reddit.com, redditstatic.com; Reddit Ads
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights
- LiveRamp: 1 request to rlcdn.com
- Madison Logic: 1 request to ml-attr.com
- Mouseflow: 1 request to mouseflow.com; Mouse Flow
- Sentry: 1 request to sentry.io
- Xandr: 1 request to adnxs.com

### Unknown (4)

Domains not identified yet: pixeltracker.co, cr-relay.com, usbrowserspeed.com, ug-webapp-public-production.s3.amazonaws.com

### First party (1)

- Mimecast: 109 requests to mimecast.com; AppNexus, Azure, Azure Front Door, HSTS, HockeyStack, Microsoft Clarity, Open Graph, Sentry, jQuery 3.7.0, jQuery UI 1.13.2, lit-element 4.2.0, lit-html 1.3.0

15 tracked companies loaded by the homepage are not in Mimecast's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (10)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Arctic Wolf](https://thirdpartyindex.com/vendors/arctic-wolf.md): Email Security
- [Extensis](https://thirdpartyindex.com/vendors/extensis.md)
- [FE fundinfo](https://thirdpartyindex.com/vendors/fe-fundinfo.md)
- [FTI Technology](https://thirdpartyindex.com/vendors/fti-technology.md): Cloud-based solution for archiving FTI email and securing FTI’s email gateway, and SPAM filtering
- [Nextiva](https://thirdpartyindex.com/vendors/nextiva.md): Email security services
- [Onit](https://thirdpartyindex.com/vendors/onit.md): Email Archiving and Phishing Mitigation Tool
- [Talogy](https://thirdpartyindex.com/vendors/talogy.md): Email gateway provides email filtering and quarantine services for inbound/outbound email.; Mimecast Email Management provides email filtering and quarantine se…
- [Thinkific](https://thirdpartyindex.com/vendors/thinkific.md): Email security and Data Loss Prevention
- [TierPoint](https://thirdpartyindex.com/vendors/tierpoint.md): Products & Services
- [Veracross](https://thirdpartyindex.com/vendors/veracross.md): Business Operations; Email security

## Service status

Incidents it reported on its own status page.

- Last 90 days: 14 reported incidents (0 major or critical, 0 minor, 14 with no impact stated)
- Typical time to resolve: 4 h 8 min
- Status page last read: 2026-11-11
- 2026-11-09: Issues Affecting Customers on the ZA Grid (no impact stated)
- 2026-10-23: SMS Delivery Issue - ZA (no impact stated)
- 2026-10-17: South Africa Region – Email Processing Delays and Service Access Issues (no impact stated)
- 2026-10-14: Degraded access to Mimecast Support Center (no impact stated)
- 2026-10-12: Login issues on the new universal login page (no impact stated)
- 2026-10-07: SMS delivery delays (no impact stated)
- 2026-09-09: ZA Support Line (086) issue (no impact stated)
- 2026-09-04: Email Delivery Delays to O365 (no impact stated)

## Recent changes

Changes to its documents and subprocessor list since monitoring began.

- 2026-11-09: Removed certification: ENS (Spain) ([evidence](https://thirdpartyindex.com/evidence/243553))

Feed: https://thirdpartyindex.com/vendors/mimecast/changes.atom

## Security contact

From its security.txt (https://www.mimecast.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/1095)):

- Contact: https://www.mimecast.com/responsible-disclosure/
- Disclosure policy: https://www.mimecast.com/responsible-disclosure/
- Encryption key: https://www.mimecast.com/publickey.txt
- Acknowledgments: https://www.mimecast.com/responsible-disclosure/
- Languages: en
- No expiry date

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api