# Mindee

Mindee (mindee.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/mindee
- Documents last verified: 2026-10-04
- Transparency rating: 76/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 8 tracked vendors directly, 99 within two hops, 355 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three
- Cite as: Mindee, Third Party Index, https://thirdpartyindex.com/vendors/mindee (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.mindee.com/legals/data-processing-agreement#subprocessors | 2026-10-04 | 2026-10-04 |
| Data processing addendum | https://www.mindee.com/legals/data-processing-agreement | 2026-10-04 | 2026-10-04 |
| Privacy policy | https://www.mindee.com/legals/privacy-policy | 2026-10-04 | 2026-10-04 |
| Terms | https://www.mindee.com/legals/terms-of-service | 2026-10-04 | 2026-10-04 |
| Status page | https://status.mindee.com/ | 2026-10-04 | 2026-10-04 |

## Subprocessors (12)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Platform Hosting | Ireland; Ireland (for European Contracting Party) or United States (for American Contracting Party) | 2026-10-04 |
| [AWS Bedrock](https://thirdpartyindex.com/vendors/amazon-web-services.md) (AI model provider: Amazon Bedrock) | LLM | European Union for European Contracting Party or Contracting Party located outside of the United States or United States for American Contracting Party | 2026-10-04 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Computation | Belgium | 2026-10-04 |
| [Google Vertex AI](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | LLM | European Union for European Contracting Party or Contracting Party located outside of the United States or United States for American Contracting Party | 2026-10-04 |
| Google Vision | OCR; Provider of OCR services if the Contracting Party creates its own API on the Platform Or in the case of a use of an API using LLM provided by Mindee | European Union for European Contracting Party or Contracting Party located outside of the United States United States for American Contracting Party; European Union for European Contracting Party or Contracting Party located outside of the United States or United States for American Contracting Party | 2026-10-04 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Communication | Ireland | 2026-10-04 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Support | Ireland | 2026-10-04 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Computation / LLM in the case of a use of an API using LLM provided by Mindee; OCR/LLM | European Union for European Contracting Party or Contracting Party located outside of the United States; European Union for European Contracting Party or Contracting Party located outside of the United States or United States for American Contracting Party; United States for American Contracting Party; or | 2026-10-04 |
| [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel.md) | Analytics | European Union | 2026-10-04 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | CRM | European Union; France | 2026-10-04 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment | Global | 2026-10-04 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | CDP | European Union | 2026-10-04 |

Read from ([evidence](https://thirdpartyindex.com/evidence/40775)). CSV: https://thirdpartyindex.com/vendors/mindee/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [BoondManager](https://thirdpartyindex.com/vendors/boondmanager.md): OCR and automated data extraction from documents (document analysis). Expense report processing

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (1 major or critical, 0 minor, 1 with no impact stated)
- Typical time to resolve: 12 h
- Status page last read: 2026-10-04
- 2026-08-11: Mindee API V1 loss of service (major)
- 2026-07-08: Mindee API V2 RAG service disruption (no impact stated)
- 2026-06-02: Mindee API V2 service disruption (no impact stated)
- 2026-04-27: Mindee API V2 service disruption (no impact stated)
- 2026-03-16: Mindee API V2 RAG service instability (minor)
- 2026-03-16: Mindee API V2 service disruption (major)
- 2026-02-24: Mindee API V2 service disruption (major)
- 2026-01-07: Mindee API V2 RAG service disruption (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api