# Mindtickle Mindtickle declares [36 subprocessors](https://thirdpartyindex.com/vendors/mindtickle#subprocessors), plus 1 of its own affiliates, in [its subprocessor list](https://www.mindtickle.com/privacy/subprocessors/), which we last checked on 2026-11-12 ([evidence](https://thirdpartyindex.com/evidence/249414)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-28. [4 tracked vendors](https://thirdpartyindex.com/vendors/mindtickle#used-by) name Mindtickle as a subprocessor, including [Whatfix](https://thirdpartyindex.com/vendors/whatfix), [Bluebeam](https://thirdpartyindex.com/vendors/bluebeam) and [Claroty](https://thirdpartyindex.com/vendors/claroty). Mindtickle (mindtickle.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/mindtickle - Documents last verified: 2026-11-12 - Transparency rating: 94/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8 - Supply chain: relies on 29 tracked vendors directly, 243 within two hops, 660 within three; 4 tracked vendors rely on it directly, 6 within two hops, 6 within three - Cite as: Mindtickle, Third Party Index, https://thirdpartyindex.com/vendors/mindtickle (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://www.mindtickle.com/trust/ | 2026-11-12 | 2026-11-10 | | Subprocessor list | https://www.mindtickle.com/privacy/subprocessors/ | 2026-11-12 | 2026-11-10 | | Data processing addendum | https://mindticklesalesreadiness.mindtickle.com/sh/481475667595225229/assets/?id=398220295254584081 | 2026-11-12 | 2026-11-12 | | Privacy policy | https://www.mindtickle.com/legal/privacy-policy/ | 2026-11-12 | 2026-11-10 | | Terms | https://www.mindtickle.com/legal/terms-of-service/ | 2026-11-12 | 2026-11-10 | | Security page | https://www.mindtickle.com/security/policy/ | 2026-11-12 | 2026-11-10 | | Status page | https://status.mindtickle.com/ | 2026-11-12 | 2026-11-12 | | Security advisories | https://www.mindtickle.com/security/vulnerability-disclosure/ | 2026-11-12 | 2026-11-10 | ## Subprocessors (36) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud infrastructure, storage & services; Cloud infrastructure, storage, and services | - EU (Ireland, Sweden, Germany, France, Italy, Spain, Switzerland, United Kingdom) for EU customers; - Global for other customers; - United States for US customers; For AWS Bedrock AI Service; United States of America; United States of America, Ireland, Singapore, Japan based on the customer’s choice. | 2026-09-28 | | [Anthropic PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI model provider for platform operations and diagnostics | United States of America and Global locations | 2026-09-28 | | [APIHub, Inc. (dba Clearbit)](https://thirdpartyindex.com/vendors/clearbit.md) | Data enrichment service | United States of America | 2026-09-28 | | Articulate Global, LLC | Content creation & collaboration | United States of America | 2026-09-28 | | [Atlassian Pty Ltd.](https://thirdpartyindex.com/vendors/atlassian.md) | Production issues / incidents tracking & communication | United States of America | 2026-09-28 | | Berry, Inc. | Customer success & support services | United States of America | 2026-09-28 | | [Box, Inc.](https://thirdpartyindex.com/vendors/box.md) | Media processing & transformation | United States of America | 2026-09-28 | | [Colossyan, Inc.](https://thirdpartyindex.com/vendors/colossyan-creator.md) | Text-to-video generation service | - EU region (Sweden, Netherlands, Poland, Germany, France, Spain, Italy, Switzerland, Norway, and United Kingdom); Germany. | 2026-09-28 | | [ConvertAPI UAB](https://thirdpartyindex.com/vendors/convertapi.md) | File Conversion API | Lithuania | 2026-09-28 | | [Datadog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | User session analytics and debugging | United States of America | 2026-09-28 | | [Deepgram, Inc.](https://thirdpartyindex.com/vendors/deepgram.md) (AI model provider: Deepgram) | Transcription and audio response generation | United States of America for US-residency customers; Germany and Sweden for others | 2026-09-28 | | [ElevenLabs Inc.](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | Audio and speech processing | United States of America for US-residency customers; Netherlands and Belgium for others | 2026-09-28 | | [Filestack, Inc.](https://thirdpartyindex.com/vendors/filestack.md) | Media processing & transformation | United States of America | 2026-09-28 | | Filestage GmbH | Content creation & collaboration | Germany | 2026-09-28 | | [Freshworks, Inc.](https://thirdpartyindex.com/vendors/freshworks.md) | Managing customer support tickets | United States of America | 2026-09-28 | | [Google LLC & affiliates](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud infrastructure & Workspace services; Cloud infrastructure and Workspace services | - EU (Belgium, Finland, Netherlands, Germany, Sweden, Poland, Italy, Spain, France, United Kingdom, and Switzerland) for EU customers; - Global for other customers; - United States for US customers; For Gemini AI Service; United States of America; United States of America or Ireland based on the customer’s choice. | 2026-09-28 | | H3 Labs Inc. (dba Maxim AI) | AI evaluation & benchmarking | United States of America | 2026-09-28 | | [Hubspot, Inc.](https://thirdpartyindex.com/vendors/hubspot.md) | Communication management with users & admins | United States of America | 2026-09-28 | | [Hyperdoc, Inc.](https://thirdpartyindex.com/vendors/hyperdoc-a-k-a-recall-ai.md) | Video/audio recordings, transcription, metadata provider for Call AI meetings | United States of America for US customers; Germany for EU customers; Germany and Japan for rest of the customers | 2026-09-28 | | [Intercom, Inc.](https://thirdpartyindex.com/vendors/intercom.md) | Customer support and product tools | United States of America | 2026-09-28 | | [LiveKit Incorporated](https://thirdpartyindex.com/vendors/livekit.md) | Audio/visual conversational infrastructure and media processing | United States of America and Germany | 2026-09-28 | | [Marketo, Inc.](https://thirdpartyindex.com/vendors/marketo.md) | Communication management with customers, users, and administrators; Communication management with users & admins | United States of America | 2026-09-28 | | [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) (AI model provider: Azure OpenAI) | Microsoft 365, Power Platform, Azure AI Services | - EU (Sweden, Netherlands, Poland, Germany, France, Spain, Italy, Switzerland, Norway, and United Kingdom) for EU customers; - Global for other customers; - United States for US customers; For Azure AI Services; United States of America for US-residency customers; Sweden, Netherlands, Japan for others. | 2026-09-28 | | [Mixpanel, Inc.](https://thirdpartyindex.com/vendors/mixpanel.md) | Platform event monitoring and analytics | United States of America | 2026-09-28 | | [Nylas, Inc.](https://thirdpartyindex.com/vendors/nylas.md) | Email accounts integration & message delivery | United States of America or Ireland based on the customer’s choice | 2026-09-28 | | [OpenAI L.L.C. & affiliates](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Machine learning models for insights & workflows | United States of America | 2026-09-28 | | [Qualtrics, LLC](https://thirdpartyindex.com/vendors/qualtrics.md) | Product feedback & surveys; Product feedback and surveys | United States of America | 2026-09-28 | | [Salesforce, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Customer account & relationship management | United States of America | 2026-09-28 | | [Salesforce.com, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Customer account and relationship management | United States of America | 2026-09-28 | | [SendGrid, Inc.](https://thirdpartyindex.com/vendors/sendgrid.md) | Email communications | United States of America | 2026-09-28 | | [Sisense Ltd.](https://thirdpartyindex.com/vendors/sisense.md) | Data analytics & visualization | United States of America for US customers; Singapore for the rest | 2026-09-28 | | [Snowflake, Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | Data analytics & insights | United States of America or Singapore based on the customer’s choice | 2026-09-28 | | Superpowered Labs, Inc. | Audio/visual conversational AI service | United States of America | 2026-09-28 | | Vocalo Inc. (dba Terret.ai, fka BoostUp.ai) | Sales forecasting & pipeline analysis | United States of America or Ireland based on the customer’s choice | 2026-09-28 | | [Whatfix, Inc.](https://thirdpartyindex.com/vendors/whatfix.md) | Platform-navigation training & walkthrough, Whatfix Mirror (if Subscribed) | - Switzerland and Ireland for EU customers; Mirror - United States of America for US customers; United States of America, | 2026-09-28 | | [Workato, Inc.](https://thirdpartyindex.com/vendors/workato.md) | Integration platform for third-party apps | United States of America | 2026-09-28 | Read from ([evidence](https://thirdpartyindex.com/evidence/12610)). CSV: https://thirdpartyindex.com/vendors/mindtickle/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 5. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (1) - MindTickle Interactive Media Private Limited (India) ## Web Technologies Mindtickle's homepage made 237 requests to 42 domains, 21 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-11 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 21 third parties by category: Advertising 6 (Google Cloud, OpenAI; reviewed: Index Exchange Inc.; usually detected as Advertising: Microsoft, Magnite, Inc., PubMatic); Analytics 5 (Factors.ai, Demandbase, LinkedIn, Meta; usually detected as Analytics: Wingify); Marketing automation 2 (HubSpot, Adobe); Live chat 1 (Docket); Cookie compliance 1 (CookieYes); Customer data platform 1 (reviewed: LiveRamp); Email 1 (reviewed: NeverBounce); RUM 1 (Datadog); SEO 1 (Ahrefs); Security 1 (usually detected as Security: Amazon Web Services); Video players 1 (usually detected as Video players: Wistia). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (21) - Google Cloud: 42 requests to google.com, doubleclick.net, googlesyndication.com, googletagmanager.com, google-analytics.com, fonts.googleapis.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Datadog: 28 requests to browser-intake-datadoghq.com, datadoghq-browser-agent.com; Datadog (its subprocessor list names it too) - Docket: 13 requests to d33t2173eag6fx.cloudfront.net, docketai.com; Docket AI - CookieYes: 11 requests to cdn-cookieyes.com, cookieyes.com; CookieYes - Factors.ai: 10 requests to factors.ai; Factors.ai - HubSpot: 9 requests to hs-scripts.com, hscollectedforms.net, hs-analytics.net, hs-banner.com, hsadspixel.net, hubapi.com, hubspot.com; HubSpot (its subprocessor list names it too) - Demandbase: 4 requests to company-target.com, demandbase.com; Demandbase 11.10.0 - LinkedIn: 4 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Microsoft: 4 requests to clarity.ms (its subprocessor list names it too) - Adobe: 3 requests to marketo.net, mktoresp.com; Marketo 165 - Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.439 - OpenAI: 3 requests to openai.com; ChatGPT Ads Measurement Pixel (its subprocessor list names it too) - Wingify: 3 requests to visualwebsiteoptimizer.com - Magnite, Inc.: 2 requests to rubiconproject.com, tremorhub.com - Wistia: 2 requests to wistia.com - Ahrefs: 1 request to ahrefs.com; Ahrefs - Amazon Web Services: 1 request to s3-us-west-2.amazonaws.com (its subprocessor list names it too) - Index Exchange Inc.: 1 request to casalemedia.com - LiveRamp: 1 request to rlcdn.com - NeverBounce: 1 request to neverbounce.com - PubMatic: 1 request to pubmatic.com ### Unknown (1) Domains not identified yet: superb-activity-b7b8c463f3.media.strapiapp.com ### First party (1) - Mindtickle: 82 requests to mindtickle.com; Amazon CloudFront, Amazon Web Services, Google Font API, HSTS, HTTP/3, Lucide, Microsoft Clarity, Next.js 16.2.10, Next.js App Router, Open Graph, Priority Hints, React, Turbopack, Webpack 12 tracked companies loaded by the homepage are not in Mindtickle's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (4) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Bluebeam](https://thirdpartyindex.com/vendors/bluebeam.md): Sales enablement and learning platform storing user progress and profile data. - [Claroty](https://thirdpartyindex.com/vendors/claroty.md) - [Sirion](https://thirdpartyindex.com/vendors/sirion.md): Sales training, coaching and enablement for revenue teams; processes; employee learning data. - [Whatfix](https://thirdpartyindex.com/vendors/whatfix.md): Collaboration ## Service status Incidents it reported on its own status page. - Last 90 days: 5 reported incidents (2 major or critical, 2 minor, 1 with no impact stated) - Typical time to resolve: 3 h 28 min - Status page last read: 2026-11-12 - 2026-10-21: PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619 (“PHP2Shell”) (no impact stated) - 2026-09-21: Users Unable to Log In to Mindtickle Platform (major) - 2026-09-16: Salesforce Sync Workflows Impacted (minor) - 2026-08-31: High Error Rates in Seller Copilot (major) - 2026-08-19: Some analytics reports may serve stale data. (minor) - 2026-06-13: Elevated Error Rate on the Mindtickle Platform (minor) - 2026-06-02: Call AI recording disruption for select customers - June 2, 2026 (7:19 AM – 9:21 AM PDT) (major) - 2026-05-21: Two-Way Roleplay Service Disruption (major) ## Incidents reported by Mindtickle's subprocessors Incidents reported in the last 30 days on their own status pages by 16 vendors Mindtickle lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Email Delivery Delays to Microsoft Inbox Providers (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from Twilio to Claro Colombia (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Colombia to a Subset of Twilio Phone Numbers (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in France (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to Virgin Mobile Colombia (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telenor Pakistan (minor) - 2026-11-12: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported GPT-image-2.5 and 2.6 Sunburst & Flare High error rate (minor) - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Mindtickle lists as a subprocessor, reported INC20000347 (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [LiveKit](https://thirdpartyindex.com/vendors/livekit#status), which Mindtickle lists as a subprocessor, reported Elevated timeouts on LiveKit Inference Gemma 4 31B on low-priority requests (no impact stated) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Mindtickle lists as a subprocessor, reported Latency in multiple services in the Japanese region (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-11: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Scribe v3 Live outage (major) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Mindtickle lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Mindtickle lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-10: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Mindtickle lists as a subprocessor, reported Flux TTS high latency and websocket disconnects (major) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Mindtickle lists as a subprocessor, reported We experienced an issue loading survey projects and the My Projects Page in the European region (no impact stated) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Mindtickle lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Mindtickle lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Mindtickle lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor) - 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Mindtickle lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Mindtickle lists as a subprocessor, reported Elevated errors for Flux streaming STT and Voice Agent sessions (no impact stated) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-05: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Mindtickle lists as a subprocessor, reported API Platform Performance Degradation (minor) - 2026-11-05: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Mindtickle lists as a subprocessor, reported Duplicate charges on a subset of customer accounts (no impact stated) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Intermittent Sign in issue (no impact stated) - 2026-11-04: [Box](https://thirdpartyindex.com/vendors/box#status), which Mindtickle lists as a subprocessor, reported \[Minor\] Issue with Box AI (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Mindtickle lists as a subprocessor, reported EX project issues in the Western US region (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Mindtickle lists as a subprocessor, reported Legacy Results-Report export issues in FedRAMP environment (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Mindtickle lists as a subprocessor, reported XM Directory Task issues in the Eastern US and United Kingdom regions (no impact stated) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Mindtickle lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-31: [LiveKit](https://thirdpartyindex.com/vendors/livekit#status), which Mindtickle lists as a subprocessor, reported Disconnections and failed connections in multiple regions (minor) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Mindtickle lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Mindtickle lists as a subprocessor, reported Webhooks Performance Degradation (minor) - 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Mindtickle lists as a subprocessor, reported Slow Fin Procedures (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Colossyan Creator](https://thirdpartyindex.com/vendors/colossyan-creator#status), which Mindtickle lists as a subprocessor, reported Neo 2 inference is degraded (minor) - 2026-10-30: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported ElevenCreative - Image & Video - Degraded performance (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Mindtickle lists as a subprocessor, reported Elevated errors from authentication services at one datacenter (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Mindtickle lists as a subprocessor, reported INC20000319 (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Mindtickle lists as a subprocessor, reported Intermittent errors in knowledge base search (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [LiveKit](https://thirdpartyindex.com/vendors/livekit#status), which Mindtickle lists as a subprocessor, reported Investigating failing calls and RoomService API failures in US East and dashboard issues (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Mindtickle lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Mindtickle lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Mindtickle lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Mindtickle lists as a subprocessor, reported Issue with Genie Conversation History and AIRO Chats (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Mindtickle lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Mindtickle lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Mindtickle lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-26: [Colossyan Creator](https://thirdpartyindex.com/vendors/colossyan-creator#status), which Mindtickle lists as a subprocessor, reported Stock media-related operations are degraded (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Mindtickle lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Mindtickle lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Mindtickle lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Mindtickle lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Mindtickle lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Mindtickle lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Mindtickle lists as a subprocessor, reported Salesforce Integration issues in all regions (minor) - 2026-10-23: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Mindtickle lists as a subprocessor, reported Customer Hub Issues (no impact stated) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Mindtickle lists as a subprocessor, reported Elevated Latency and Errors for Batch STT (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Mindtickle lists as a subprocessor, reported Elevated 5xx Errors (major) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [nylas](https://thirdpartyindex.com/vendors/nylas#status), which Mindtickle lists as a subprocessor, reported \[US/EU\] Sandbox Apps - Microsoft 365 - Authentication Failures Using Nylas Shared Credentials (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Mindtickle lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Mindtickle lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Mindtickle lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Mindtickle lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Mindtickle lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated) - 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Mindtickle lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Inbound Twilio calls experiencing intermittent connection failures (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported EU Agents disruption in SIP calls (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Marketing website (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Claude MCP connection not working (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Instant Voice Clone creation failures (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported \[Isolated environments\] Issue with voices on EU and India Residency environments (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Request failures with the V3 model (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Increased Rate of LLM Failure Errors on Agent Platform Calls (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Payment Issues (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported EU Residency - Conversation history not showing for recent calls (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Website authentication rejecting all frontend requests (critical) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Elevated error rate for Eleven Multilingual v2 model (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Agent SIP Conversation Disruption (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Some support request forms may be unavailable (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Some TTS requests seeing increased latency (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Website Slowness and API Request Latency (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Increased error rate for Forced Alignment (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Increased API error rate (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Elevated error rates querying voices (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Elevated error rates for TTS v3, Dubbing, STT (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Mindtickle lists as a subprocessor, reported Transfer to Human not working correctly (major) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Mindtickle lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [LiveKit](https://thirdpartyindex.com/vendors/livekit#status), which Mindtickle lists as a subprocessor, reported Increased join latency in US East and US Central (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Mindtickle lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Mindtickle lists as a subprocessor, reported Genie and AIRO Not Responding in Workato UI (no impact stated) - 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Mindtickle lists as a subprocessor, reported Log Processing Service Degradation (minor) - 2026-10-20: [Box](https://thirdpartyindex.com/vendors/box#status), which Mindtickle lists as a subprocessor, reported \[Medium\] Issue with multiple Box Services (major) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [LiveKit](https://thirdpartyindex.com/vendors/livekit#status), which Mindtickle lists as a subprocessor, reported Investigating reports of elevated API failures in Chicago region (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Mindtickle lists as a subprocessor, reported Discover Connector issues (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Mindtickle lists as a subprocessor, reported INC20000290 (minor) - 2026-10-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Mindtickle lists as a subprocessor, reported Errors in AI by Workato Analyze text action (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [LiveKit](https://thirdpartyindex.com/vendors/livekit#status), which Mindtickle lists as a subprocessor, reported Degraded SIP Performance in US West (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [LiveKit](https://thirdpartyindex.com/vendors/livekit#status), which Mindtickle lists as a subprocessor, reported Intermittent connection timeouts in the Frankfurt region (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Mindtickle lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Box](https://thirdpartyindex.com/vendors/box#status), which Mindtickle lists as a subprocessor, reported \[Major\] Issue with Box Drive (major) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Mindtickle lists as a subprocessor, reported Elevated 503 errors for bath Flux TTS requests (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Mindtickle lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Mindtickle lists as a subprocessor, reported Copied report generation issues in all regions (no impact stated) - 2026-10-14: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Mindtickle lists as a subprocessor, reported Issues with AI by Workato (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Mindtickle lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Mindtickle lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/mindtickle --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api