# Miro

Miro declares [12 subprocessors](https://thirdpartyindex.com/vendors/miro#subprocessors) in [its subprocessor list](https://trust.miro.com/subprocessors), which we last checked on 2026-10-11 ([evidence](https://thirdpartyindex.com/evidence/81512)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-10-11. [5 tracked vendors](https://thirdpartyindex.com/vendors/miro#used-by) name Miro as a subprocessor, including [Sendmarc](https://thirdpartyindex.com/vendors/sendmarc), [Cobalt](https://thirdpartyindex.com/vendors/cobalt) and [Conjurer Solutions](https://thirdpartyindex.com/vendors/conjurer-solutions).

Miro (miro.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/miro
- Documents last verified: 2026-10-11
- Category: collaboration
- Transparency rating: 89/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 12 tracked vendors directly, 104 within two hops, 311 within three; 5 tracked vendors rely on it directly, 8 within two hops, 12 within three
- Cite as: Miro, Third Party Index, https://thirdpartyindex.com/vendors/miro (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.miro.com/ | 2026-10-11 | 2026-10-11 |
| Subprocessor list | https://trust.miro.com/subprocessors | 2026-10-11 | 2026-10-11 |
| Data processing addendum | https://miro.com/legal/customer-data-processing-addendum/ | 2026-10-11 | 2026-10-11 |
| Privacy policy | https://miro.com/legal/privacy-policy/ | 2026-10-11 | 2026-10-11 |
| Terms | https://miro.com/legal/terms-of-service/ | 2026-10-11 | 2026-10-11 |
| Security page | https://miro.com/ai-trust/ | 2026-10-11 | 2026-10-11 |
| Status page | https://status.miro.com/ | 2026-10-11 | 2026-10-11 |

## Subprocessors (12)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon.md) | Infrastructure | United States\* (data residency available for AUS, EU, US, Japan) | 2026-10-11 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI Functionality | United States | 2026-10-11 |
| [Braze, Inc.](https://thirdpartyindex.com/vendors/braze.md) | Service Related Emails | United States | 2026-10-11 |
| [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | Live Captions, Transcripts | United States | 2026-10-11 |
| [Gainsight, Inc.](https://thirdpartyindex.com/vendors/gainsight-software.md) | Customer Success/Support | United States | 2026-10-11 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Sensitive Data Discovery (Enterprise Guard) | United States | 2026-10-11 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Customer Support (Chatbot) | United States | 2026-10-11 |
| [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | Accessibility \| OCR functionality \| AI | United States | 2026-10-11 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI Functionality | United States | 2026-10-11 |
| [PartnerHero, Inc.](https://thirdpartyindex.com/vendors/partnerhero.md) | Customer Support | United States | 2026-10-11 |
| [Skilljar, Inc.](https://thirdpartyindex.com/vendors/skilljar.md) | Customer Training (Miro Academy) | United States | 2026-10-11 |
| [Zendesk, Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | Customer Support Tickets | United States | 2026-10-11 |

Read from ([evidence](https://thirdpartyindex.com/evidence/81512)). CSV: https://thirdpartyindex.com/vendors/miro/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (5)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Cobalt](https://thirdpartyindex.com/vendors/cobalt.md): Team planning and collaboration tool
- [Conjurer Solutions](https://thirdpartyindex.com/vendors/conjurer-solutions.md): Online whiteboard collaboration
- [Sendmarc](https://thirdpartyindex.com/vendors/sendmarc.md): Collaboration; Productivity tool
- [Simpli.fi](https://thirdpartyindex.com/vendors/simpli-fi.md)
- [Vaimo](https://thirdpartyindex.com/vendors/vaimo.md): Visual collaboration tool

## Incidents reported by Miro's subprocessors

Incidents reported in the last 30 days on their own status pages by 6 vendors Miro lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Workspace admins may be unable to manage plugins (major)
- 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Some ChatGPT content may be unavailable on Android (major)
- 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-08: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Miro lists as a subprocessor, reported CS - US1: Investigating delays in Rules and Participant Sync (minor)
- 2026-10-08: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Miro lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major)
- 2026-10-08: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Miro lists as a subprocessor, reported Agent SIP Conversation Disruption (major)
- 2026-10-08: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Miro lists as a subprocessor, reported Music 2.5 endpoints performance degraded (minor)
- 2026-10-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs. (minor)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated errors with GPT-5.6 Instant in FedRAMP workspaces (minor)
- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Miro lists as a subprocessor, reported Issue with spend limits (no impact stated)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity (minor)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Dot in Codex may fail to create new threads (minor)
- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Miro lists as a subprocessor, reported Elevated errors on platform.claude.com (major)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Unable to create new ChatGPT Work threads in latest version of desktop app (major)
- 2026-10-07: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Miro lists as a subprocessor, reported Elevated errors loading usage data on platform.claude.com (major)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Workspace Agents Degraded and Responses Impacted (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Computer Use Is Experiencing Issues (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Errors processing large PDFs in the Responses API (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated error rates in ChatGPT Go conversations (minor)
- 2026-10-06: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Miro lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Miro lists as a subprocessor, reported EU Agents disruption in SIP calls (major)
- 2026-10-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Miro lists as a subprocessor, reported increase in latency (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated errors affecting multiple products including ChatGPT (conversations), Image generations, Spaces and Pages, API rehydration, and Dots. (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated errors in API Platform login and administration APIs. (minor)
- 2026-10-05: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Miro lists as a subprocessor, reported Delays in processin Bulk Actions in the Inbox (minor)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated error rates in Codex Cloud (no impact stated)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated errors in ChatGPT conversations (minor)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Admin Console Intermittently Inaccessible (no impact stated)
- 2026-10-05: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Miro lists as a subprocessor, reported Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 (major)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Issues saving and editing Pages (minor)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated Work Mode errors (minor)
- 2026-10-02: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Issues with data analysis and file creation in ChatGPT (minor)
- 2026-10-01: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Issues with login, signup, and ads (major)
- 2026-10-01: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Miro lists as a subprocessor, reported Delayed credits on the Claude Platform (minor)
- 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated latency for some API requests (minor)
- 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated error rates for ChatGPT Pro and Plus users (minor)
- 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated errors in ChatGPT Space Pages (minor)
- 2026-09-29: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Miro lists as a subprocessor, reported Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures (major)
- 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated errors across ChatGPT, Codex, and the API including the Agents API (minor)
- 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Support available via email (no impact stated)
- 2026-09-29: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Miro lists as a subprocessor, reported Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API (major)
- 2026-09-28: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Miro lists as a subprocessor, reported Increased latency for Speech to Text API requests (minor)
- 2026-09-28: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Miro lists as a subprocessor, reported Agents - EU Residency (major)
- 2026-09-25: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Issues with Codex (critical)
- 2026-09-24: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated Error Rates on GPT-6 Astra Pro (no impact stated)
- 2026-09-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Mobile users unable to see Work Mode and the Model Picker (minor)
- 2026-09-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated Error Rates for ChatGPT across Plus and Pro plans. (minor)
- 2026-09-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. (minor)
- 2026-09-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Increased error rate for Plus and Pro users. (minor)
- 2026-09-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Miro lists as a subprocessor, reported Elevated errors for multiple models (major)
- 2026-09-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Miro lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated)
- 2026-09-19: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Miro lists as a subprocessor, reported Some ElevenAgents calls failed to start (major)
- 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported SSO sign-in and SCIM provisioning issues (no impact stated)
- 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Overbilling for OpenAI-hosted containers in the Agent API (no impact stated)
- 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Delayed support responses (no impact stated)
- 2026-09-17: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported We are seeing elevated error rates across API models (minor)
- 2026-09-17: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated errors affecting ChatGPT Work mode (major)
- 2026-09-16: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated errors in ChatGPT Work (minor)
- 2026-09-16: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Miro lists as a subprocessor, reported Issues with Google Play subscriptions (no impact stated)
- 2026-09-16: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Miro lists as a subprocessor, reported Issues with Fin for Salesforce (minor)
- 2026-09-16: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Miro lists as a subprocessor, reported Salesforce Service Disruption - Cascading impact on Gainsight CS functionality (no impact stated)
- 2026-09-16: [Braze](https://thirdpartyindex.com/vendors/braze#status), which Miro lists as a subprocessor, reported Braze Support Services Outage (critical)
- 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated errors with gpt-image-2.5-flare (major)
- 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Ads Manager login issues (minor)
- 2026-09-15: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Miro lists as a subprocessor, reported Intermittent error spikes for Claude Mythos 5.1 and Claude Fable 5.1 (major)
- 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated errors from GPT-5.6 and GPT-5.6 Instant on paid plans (minor)
- 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Degraded Performance affecting Agents API (no impact stated)
- 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated errors affecting Work Mode in ChatGPT (minor)
- 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated error rates for Codex and ChatGPT Work (no impact stated)
- 2026-09-13: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Miro lists as a subprocessor, reported Rules Engine Failure for few Customers (minor)
- 2026-09-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Elevated errors for ChatGPT users in Europe (minor)
- 2026-09-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported Codex GitHub Review and Pull Request Failures (minor)
- 2026-09-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Miro lists as a subprocessor, reported 1% of ChatGPT Work (mobile/web) turns are failing for existing threads (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/miro

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api