# Narvar

Narvar (narvar.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/narvar
- Documents last verified: 2026-10-08
- Transparency rating: 65/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 8 tracked vendors directly, 100 within two hops, 349 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Narvar, Third Party Index, https://thirdpartyindex.com/vendors/narvar (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.narvar.com/ | 2026-10-08 | 2026-10-08 |
| Subprocessor list | https://trust.narvar.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-10-08 | 2026-10-08 |
| Privacy policy | https://corp.narvar.com/legal/privacy-policy | 2026-10-08 | 2026-10-08 |
| Terms | https://corp.narvar.com/legal/terms | 2026-10-08 | 2026-10-08 |
| Status page | https://status.narvar.com/ | 2026-10-08 | 2026-10-08 |

## Subprocessors (9)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon](https://thirdpartyindex.com/vendors/amazon.md) | — | USA | 2026-10-08 |
| [Aptible](https://thirdpartyindex.com/vendors/aptible.md) | — | USA | 2026-10-08 |
| [Celigo](https://thirdpartyindex.com/vendors/celigo.md) | — | USA | 2026-10-08 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | — | USA | 2026-10-08 |
| [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md) | — | USA | 2026-10-08 |
| Smarty | — | USA | 2026-10-08 |
| [SparkPost](https://thirdpartyindex.com/vendors/sparkpost.md) | — | USA | 2026-10-08 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | — | USA | 2026-10-08 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | — | USA | 2026-10-08 |

Read from ([evidence](https://thirdpartyindex.com/evidence/63544)). CSV: https://thirdpartyindex.com/vendors/narvar/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2, ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/63538))
- Claimed: HIPAA, GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/63538))

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 7 reported incidents (0 major or critical, 0 minor, 7 with no impact stated)
- Typical time to resolve: 1 h 37 min
- Status page last read: 2026-10-08
- 2026-09-21: Issues with Microsoft SSO in Narvar Hub (no impact stated)
- 2026-09-02: Initial Notice – Under Investigation: Returns & Exchange app permission failures (no impact stated)
- 2026-08-24: Issue with FedEx return labels (no impact stated)
- 2026-08-07: Issue with Canada Post return labels (no impact stated)
- 2026-07-28: Canada Post Service Disruption (no impact stated)
- 2026-07-14: Issue with Returns (Shopify) (no impact stated)
- 2026-07-13: Issue with FedEx return labels (QR Code) (no impact stated)
- 2026-06-24: UPS Returns Failing Intermittently (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api